• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.93-98
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• 2015

대구지역 도서관에서 발간한 "도서관보(圖書館報)"를 활용하여 대구 소재 17개 시립 및 구립 공공도서관을 선정했다. 이들 도서관에서 노인 이용자를 위해 제공하고 있는 서비스 현황을 조사하여 분석하였다. 연구 대상서비스 분야는 시설, 자료이용 보조기구, 대활자본 자료, 2009년부터 2014년까지 6년간 시행한 평생교육강좌 프로그램 등 4가지이다. 이에 대한 현황을 살피고, 앞으로 꾸준히 증가할 것으로 예상되는 노인 이용자 수요에 대비하여 도서관이 보강해야 할 취약점에 대해 분석하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.1
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• pp.75-96
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• 2023

The purpose of this study is to prepare and present a plan for the elderly service, in which the elderly become service providers and beneficiaries for the elderly who have emerged as the main library users in the face of a post-aged society. As a result of a survey of 119 elderly users of public libraries in the Busan area and an interview with a focus group of librarians at G Library, it was confirmed that the elderly service was needed. The most necessary services in terms of the beneficiaries of the Elderly Services by Elderly were surveyed in the order of computer information search help service, library usage guide service, book search method guide service, and recommended or popular book guide service. In terms of 'Elderly Services by Elderly' providers, the willingness to participate was the highest among those in their 60s, and the preferred method of participation was paid volunteer work three times a week, within four hours a day. Accordingly, it was analyzed that participants were recruited in connection with the social contribution activities of the government employment program for the elderly and prior training was necessary. In addition, the need for the creation of a community space for the elderly and the participation of retired librarians was raised.

• Journal of Korean Library and Information Science Society
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• v.34 no.3
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• pp.111-124
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• 2003

The number of elderly people is increasing rapidly in Korea. A large part of their information seeking behaviors are changed form a few conventional types of media such as letters to computers and Internet. Their use of computers and Internet, however, was difficult due to various problems including the interface especially. This work has examined and analysed the basic elements and components of interface design for the elderly people into the previous papers. The result of the study would be applied to the public libraries for the elderly and the interface design within the institution.

• Journal of Korean Library and Information Science Society
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• v.54 no.1
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• pp.115-142
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• 2023

The purpose of this study is to classify the quality attributes of service quality for the elderly in public libraries, derive satisfaction coefficients and dissatisfaction coefficients, and present the priority improvement of service quality. To this end, a survey was organized with 22 questions from LibQUAL+ for elderly users who use library in uiseong-gun, gyeongsangbuk-do. Quality factors for service were classified into three areas of LibQUAL+ based on the kano model, and the satisfaction index and dissatisfaction index felt by users for each service quality were calculated through timko's customer satisfaction coefficient. Based on this, a Potential Customer Satisfaction Improvement index (PCSI index) was obtained to determine how much user satisfaction can be improved when actual requirements are met. As a result of classification of quality attributes of service quality, it was classified into 9 attractive quality, 7 one-dimensional quality, 1 indifference quality, and 5 must-be quality. In the improvement ranking for service, the first place was 'making electronic resources accessible from my home or office', the second place was 'print and/or electronic journal collections I require for my work' and the third place was 'a library web site enabling me to locate information on my'. It is expected that the study results can be used to present quality factors that should be managed and improved first when providing services for the elderly.

• Journal of the Korean Society for information Management
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• v.32 no.3
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• pp.341-360
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• 2015

Services for the elderly is a new challenge for the libraries in aging society. This study reviewed the obstacles faced by the old readers and presbyopia, and analyzed the states of the large-print books to understand and estimate the Korean large-print books availability. Based on the bibliographic list of large-print books collected by the National Library of Korea, large-print book stock list of the Kyobo Book Center, large-print book lists supplied to the libraries by the Korean Library Association, and the data of the previous Library Survey for the Disabled, number of titles and volumes, publication year, duplication, and subject field of the large-print books available are analyzed. Based on the results, problems are identified and recommendations for bibliographic control, collection development, reading promotion, and further research area are suggested.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.1
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• pp.223-246
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• 2021

Based on the Everyday Information Seeking Behavior Theory, this study investigates information activities and library experience of 66 elderly or people with disabilities in Autonomous District A. In addition, this study analyzes contextual circumstances of daily information activities through in-depth interviews with a subset of 11 people. Although community welfare centers provide basic welfare, the elderly and people with disabilities seek to learn and socialize in cultural welfare centers, particularly in libraries. This study shows that libraries can fulfill their top three of Maslow's hierarchy of needs: Self-Actualization, Esteem, and Love and Belonging. Specifically, digital literacy education has been identified to be highly demanded. They seek to distinguish correct online information and to socialize using digital technologies in this contactless society. This study proposes a detailed plan for public libraries to offer cultural and information welfare in order to reduce the information gap within the local communities.

• Journal of Korean Library and Information Science Society
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• v.43 no.2
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• pp.53-75
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• 2012

In recent years, many studies on the public library services for individual vulnerable groups have been performed in Korea. From the standpoint of public libraries with limited human and physical resources, however, all proposed alternatives are difficult to accommodate due to overload and in an integrated perspective, the several alternatives have a logical contradiction and possibility of realistic conflicts. Focusing on these facts, this study proposed an integrated direction and strategic plan to strengthen knowledge and information services of public libraries for five vulnerable classes, ie., the disabled persons, multi-cultural families, the elderly, rural residents, basic living subsidies.

• Proceedings of the Korean Society for Information Management Conference
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• 2017.08a
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• pp.59-64
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• 2017

본 연구는 공공도서관의 지식정보취약계층 서비스 이용에 미치는 영향요인을 분석한 것이다. 연구대상은 서울, 인천 경기지역의 공공도서관 382곳이며, 자료는 국가도서관통계시스템을 통해 2016년도 통계자료를 수집하였다. 분석결과, 지식정보취약계층 서비스 이용은 총 15개의 변수 중 9개가 유의하지 않았으며, 지식취약계층관련 예산, 사서 수, 문화프로그램 실시횟수, 자원봉사자 수, 자료구입비 예산, 노인 및 장애인 열람석 수의 총 6개 변수가 종속변수인 지식정보취약계층서비스 이용자 수에 영향을 미치는 것으로 나타났다. 회귀모형의 전체적인 설명력은 43.2%이며, 자료구입비 예산은 유일하게 부(-)의 영향을 미치고 있다. 이를 제외한 5개의 변수는 종속변수와 정(+)의 관계가 있고, 특히, 지식취약계층관련 예산이 가장 큰 영향을 미치는 것으로 분석되었다. 본 연구 결과는 추후 공공도서관에서 지식정보취약계층 서비스 활성화를 위한 방안을 수립할 때 기초자료로 활용될 수 있을 것이다.

• Journal of the Korean Society for information Management
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• v.36 no.1
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• pp.215-246
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• 2019

The purpose of this study is to comprehend the retired elderly person's experience of library using the narrative inquiry method proposed by Clandinin and Cornelly. I intended to grasp the details of the several changes that library use brings to the lives. It was also to examine the meanings of the experiences for their lives. For this purpose, three elderly retirees using public libraries in Seoul were selected as research participants. I interviewed their experiences and constructed field text from interview. Based on the field text, the story of the participants was reconstructed into research text which is form of novels, essays, and letters. Their experience in using libraries was interpreted as a source of regular life, fun and vitality, a treasure house for dreaming new life, a source of consolation to endure old age. And I found some common points within their narrative that they seek for a healthy life through reading books. The results of this study are expected to be useful for expanding the understanding of the public library's elderly users and to be used as basic data for service improvement.

• Proceedings of the Korean Society for Information Management Conference
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• 2014.08a
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• pp.197-202
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• 2014

공공도서관은 지역주민의 지대한 관심과 적극적 이용을 전제로 변화 발전해 왔다는 사실에 주목해야 한다. 영종 지역은 도서관에 대한 접근성 부족, 책을 매개로 한 특색 있는 문화 프로그램 개발의 필요성, 운영 인력 부족, 장애인 노인 다문화 가정 등 영종 지역 내 정보취약계층에 대한 적극적인 서비스 수요 증가 등 몇 가지 현안에 대한 개선책이 필요하였다. 이에, 지역사회와 지역주민의 변화를 살펴보고 이를 해결하기 위해 Y도서관은 지역 내 다양한 유관 공공기관 및 유관기관들과의 긴밀한 협력체계를 구축하여 상호 교류 및 사업연계를 활성화 필요성을 사례로써 설명하였다.