• Title/Summary/Keyword: 대상자 만족도

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Impact of Internal Marketing on Job Satisfaction, Job Commitment, Organizational Commitment, and Customer Orientation in Hospital Employees (병원의 내부마케팅이 직무만족, 직무몰입, 조직몰입 및 고객지향성에 미치는 영향)

  • Choi, Hyun-Jung;Yang, Jong-Hyun;Chang, Dong-Min
    • The Journal of the Korea Contents Association
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    • v.14 no.11
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    • pp.783-797
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    • 2014
  • The purpose of this study is to analyze impact of internal marketing on job satisfaction, job commitment, organizational commitment, and customer orientation in rapidly changing health care environment. The data were collected from 635 employee of 3 hospitals using a standardized questionnaires in Busan and Gyeongnam province. The results were as follows. All internal marketing factors had a direct impact on job satisfaction, job commitment, management support, empowerment, reward systems but affected the indirect through the job satisfaction all factors of internal marketing. Based on the results of this study members of the hospital in order to improve customer orientation, job satisfaction, job commitment create a pleasant working environment, give an appropriate decision-making and compensation for work performance. Compensation for work performance and organizational development suggestions should be considered by executive support.

Effect of Ego-Resilience and Peer Attachment upon Self-Regulation Learning Ability In Early Adolescence: The Mediating Effect of Life Satisfaction (청소년의 자아탄력성과 또래애착이 자기조절학습능력에 미치는 영향: 삶의 만족도의 매개효과를 중심으로)

  • Lee, Hyun-Ju;Kwon, Soo-Jung
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.347-355
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    • 2013
  • The purpose of this study was to investigate the mediating effect which may operate within peer attachment as well as any links which may exist ego-resilience and life satisfaction and self-regulation learning ability in adolescence. The participants in this research consisted of 2,351 middle school students. the main result were as follows: first, each of three ego-resilience and peer attachment had an influence upon life satisfaction and self-regulation learning ability albeit in different ways. second, life satisfaction had a direct influence on self-regulation learning ability. third, the mediating effect of life satisfaction between ego-resilience and peer attachment upon and self-regulation learning ability were significant. finally, the limitation of this study were discussed along with suggestion for further research.

A Causal Model of Life Satisfaction among the Elderly Persons: Focused on Mediating Effects of Social Participation Activities (노인들의 삶의 만족도에 대한 인과모형 연구: 유형별 사회참여활동의 매개효과를 중심으로)

  • Hur, Jun-Soo;Cho, Seung-Ho
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.673-691
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    • 2017
  • This study was to examine the causal relationships among extraneous variables, social participation, and life satisfaction among the elderly persons. This study analyzed 4014 elderly persons out of 2010 KLoSA. The path analysis and mediating effects were examined by AMOS. Except educational level, family income, health status, functional capacities, K-MMSE, and CES-D10 were direct effects on the life satisfaction among the elderly persons. The mediating effects of causal meeting activities, leisure activities, and membership based activities were significant on life satisfaction. This study proposed implications of improving life satisfaction for the elderly through utilizing of social participation activities.

A Study on the Convergent Influencing Factors of Nursing Service Satisfaction Perceived by Patients and Nurses (환자와 간호사가 인지한 간호서비스만족의 융복합적 영향요인에 관한 연구)

  • Ahn, Mi-Ae;Kwon, Myoungjin;Oh, So-Young
    • Journal of the Korea Convergence Society
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    • v.8 no.10
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    • pp.135-145
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    • 2017
  • The purpose of the study is to investigate the converging factors influencing communication competence, nursing service quality and satisfaction, A self-reported questionnaire was filled out from August 1 to October 15, 2016 and the study subjects were 193 patients and 184 nurses. The IBM SPSS version 23.0 statistics program was used for analysis of the collected data. Significant factors influencing patients' perception of nursing service satisfaction were occupation, the nurse's communication skills, and nursing service quality, with a total explanatory power of 78.5%. Significant factors influencing nurses' perception of nursing service satisfaction were age, the nurse's communication skills, and nursing service quality, with a total explanatory power of 70.6%. The results of this study will be helpful in individual treatment for satisfaction of nursing service. To improve nursing service satisfaction, educational programs need to be developed that can enhance continuous communication skills and nursing service quality.

A Study on the Current Situation and Satisfaction Survey of foreign students majoring Korean Beauty (국내 뷰티전공 유학생 현황 및 만족도 조사)

  • Kim, Nam-San
    • Journal of the Korea Convergence Society
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    • v.9 no.6
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    • pp.279-286
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    • 2018
  • The study looked at the current status and satisfaction level of 224 students studying in beauty related departments at universities in Seoul, Chungcheong and Honam regions. As a result, China (77.7 percent) had the largest number of countries subject to the survey. 50.5 percent of the respondents chose to study abroad to learn the excellence of Korean beauty technology, and 40.3 percent said they would like to work in their own country after graduation. The higher the satisfaction level of education courses and working classes, the higher the use of practical equipment, the counseling rate with the academic advisor, and the higher the satisfaction level of university life was. As a result of this, for students we should develop a curriculum to improve their satisfaction in university life, support the mentor mentee program, and expand the scholarship support system.

Job Satisfaction and Relating Factors of Medical Record Technicians Working in General Hospitals (일부 종합병원 의무기록사의 직무만족도와 관련요인)

  • Shin, Eun-Sook
    • Journal of the Korea Convergence Society
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    • v.6 no.5
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    • pp.337-346
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    • 2015
  • This study has been conducted for the purpose of elucidating the factors that are affecting the job performances and how this factors have affected the satisfactory of medical record technicians working at general hospitals in south Korea. This study had 428 participants from 60 general hospitals, located in Seoul and 4 different metropolitan cities such as Incheon, Daegu, Gwangju and Daejeon. This study was performed through using the standardized self-administered questionnaires As a result, the job satisfaction had a significant relationship with the participants monthly income, age, position of the job, BMI, satisfactory in performances, consideration of changing the career, having a breakfast regular exercises, and having a perception on socioeconomic status of oneself. Particularly, the hierarchical multiple regression analysis had shown that possessing the appropriate characteristics that are required in that field of career had a high correlation with the job satisfactory. In the future, this study suggests that need of appropriate interventions of work-related characteristics are required in order to improve the job satisfaction of medical record technicians.

Relations between Clinical practice Emotional labor, Self esteem and Major Satisfaction of among Nursing Students (간호대학생의 임상실습 감정노동과 자아존중감, 전공만족도 관계)

  • Nam, Mun-Hee;Kim, Hae-Ok
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.263-273
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    • 2016
  • This study was done to identify the relationship between emotional labor, self-esteem, and major satisfaction of clinical practice among nursing students. Participants were 199 nursing students who had clinical practice that located in B- city and K- do during the period from August 3rd to 17th, 2015. The average mean scores for self esteem, emotional labor, and major satisfaction were 3.53, 3.26 and 3.46 (5 scale). Pearson's correlation revealed self esteem had a significant positive effect on major satisfaction, while emotional labor had a negative effect on major satisfaction. Factors having a significant influence on major satisfaction included self esteem, satisfaction of college life, and level of academic scores. These factors explained 34.0% of variance in major satisfaction. Thus, the satisfaction of college life, self esteem, and academic score were required to manage for major satisfaction of nursing students.

Influencing Factors on Clinical Competency in Nursing Students who have Experienced non-Face-to-Face Clinical Practice (비대면 임상실습을 경험한 간호대학생의 임상수행능력에 미치는 영향 요인)

  • Hwang, Sung-woo;Cha, Hyun-su
    • Journal of the Korea Convergence Society
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    • v.12 no.12
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    • pp.539-550
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    • 2021
  • The purpose of this study was to identify the influencing factors of satisfaction for clinical practice, critical thinking disposition on clinical competency in nursing students who have experienced non-face-to-face clinical practice. The participants in this study were 163 nursing students at four university. A on line survey was conducted from January 2021 to February, 2021. The data were analyzed using t-test, ANOVA, scheffé test, pearson correlation coefficients, and multiple regression analysis by SPSS 22.0 version. The results of this study indicate that satisfaction for clinical practice, and critical thinking disposition have an influence on clinical competency in nursing students. The total explanation of clinical competency was 60.6%. Based on this, it is suggested to develop a program to improve clinical practice satisfaction and critical thinking tendency to increase clinical performance of nursing students who have experienced non-face-to-face clinical practice.

The Relationship between the Meaning of Life and Academic Satisfaction of Adult Learners: Mediating Effect of Academic Engagement (성인학습자의 삶의 의미와 학업만족과의 관계: 학업열의의 매개효과)

  • Kim, Eun Mi
    • Journal of the Korea Convergence Society
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    • v.12 no.12
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    • pp.257-265
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    • 2021
  • The purpose of this study is to investigate the relationship between the meaning of life and academic engagement as a factor that affects the academic satisfaction of online learners in adulthood. The subjects of this study were 148 adult learners enrolled in cyber university. For data analysis, Spss 23 and PROCESS Macro were used. As a result of the correlation analysis, there was a significant positive correlation between the meaning of life, academic satisfaction and academic engagement, there was also a positive correlation between academic satisfaction and academic engagement. As a result of confirming the direct effect on educational satisfaction, the direct effect between the meaning of life as an independent variable and academic engagement as a mediating variable was positively significant. As a result of examining the indirect effect of academic engagement on the relationship between the meaning of life and academic satisfaction, the mediating effect was significant. Through insight into the meaning of life in diddle age, students show engagement for their studies, which leads to academic satisfaction. Therefore, in order to increase the academic satisfaction of adult learner, it is thought that it is necessary to develop a practical education program and a motivation program that can find the meaning of life.

Self-esteem, major satisfaction, appearance satisfaction, A Study on the Relationship of Employment Stress

  • Lee, Hwa-Myung;Park, Hyo-Jin;Yoo, Eun-Ju
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.9
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    • pp.181-188
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    • 2021
  • This study aims to identify the relationship among self-esteem, major satisfaction, appearance satisfaction, and employment stress of college students and to suggest suggestions for this. The subjects of this study were students in B metropolitan city, and data analysis was conducted using SPSS WIN/22.0 program. The result of the study showed that the difference in employment stress according to general characteristics was significant in grade (f=4.25, P=0.01), religion (t=0.70), department and department (F=7.50, P=.0001), personality (F=6.406, P=0.001), university life satisfaction (f=8.09, P=0.001), and average score (f=5.37, P=0.005). The employment stress of the subjects was negatively correlated with self-esteem(r=-.439, p<.001), major satisfaction(r=-.377, p<.001), and appearance satisfaction(r=-.273, p<.001).Based on the results of the study, it is necessary to develop an integrated program to improve self-esteem, major satisfaction, and appearance satisfaction in order to reduce the employment stress of college students, and repetitive studies are required to explore various factors.