• Journal of Industrial Convergence
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• v.20 no.12
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• pp.269-276
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• 2022

This study was conducted with the purpose of verifying the effect of the working environment of elderly care workers on service quality and the mediating effect of emotional labor and recognition of filial piety. The subjects of the study were 460 elderly care workers. For the collected data, SPSS Process macro was used. As a result, First, it was found that all variables had a significant positive (+) relationship. Second, the parallel mediating effect of emotional labor and recognition of filial piety was confirmed. Third, the mediating effect of recognition of filial piety and the moderating effect of emotional labor were verified. Based on this study, it was found that filial piety awareness education and emotional labor management are necessary. A follow-up study with a more expanded concept should be conducted.

• The Journal of the Korea Contents Association
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• v.21 no.11
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• pp.646-656
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• 2021

This study examined effects of attitude toward the elderly, empathy and job stress on quality of service among caregivers in long-term care facilities. The participants were 133 caregivers in C province. Data were collected from May 1 to August 31, 2019 through self reported structured questionnaire. Data analysis was performed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and stepwise regression. Empathy correlated negatively with job stress and correlated positively quality of service. Attitude toward the elderly and job stress were negatively correlated with quality of service. Job stress, empathy and attitude toward the elderly explained 31.6% of variance in quality of service among caregivers in long-term care facilities. The findings indicate that caregivers' job stress, empathy and attitude toward the elderly are important factors to be considered for the improving quality of service among caregivers in long-term care facilities.

• The Journal of the Convergence on Culture Technology
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• v.7 no.2
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• pp.227-237
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• 2021

The aim of this study is to identify the influence of care services on the quality of life of elderly residents in long-term care facilities, and to determine the mediating effect of family support. The subjects of the study were 192 older adults living in long-term care facilities in the Daegu and Gyeongsangbuk-do region. The collected data were analyzed using the SPSS 22.0 program, and the methods used include descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and regression analysis. The results of the study found that the subjects' quality of life differed depending on their age, education, income level of their children, reasons for admission, and length of stay. The factors that influenced their quality life included age, education, the income level of their children, reasons for admission, length of stay, and care services. The study also revealed that family support was the mediating effect in the relationship between care services and quality of life. The results of the study will provide insight in establishing a nursing intervention plan to improve the quality of life of elderly residents in care facilities.

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.223-224
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• 2016

본 연구는 노인요양시설의 서비스 질 향상을 목적으로 최고관리자의 리더십과 요양보호사의 조직몰입이 서비스질에 미치는 영향을 실증분석하였다. 분석결과 변혁적리더십과 조직몰입은 서비스 질에 긍정적 영향을 보였고, 특히 변혁적리더십은 조직몰입을 통해 서비스질에 영향을 미치는 매개효과도 검증되었다.

• Journal of rehabilitation welfare engineering & assistive technology
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• v.11 no.1
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• pp.37-44
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• 2017

This study was to identify the factors influencing the quality of life for the elderly with disabilities in the aging society. For this purpose, this study tried to examine the relationship between the factors which are Social support, Decrease in depression of the elderly with disabilities and Quality of life for the elderly with disabilities, and also identify the moderating effect of living independence. This study tested the research model based on panel data of the elderly with disabilities in Korea Welfare Panel Study. Th result are as follows: First, social support(family support and peer support) positively impact on depression of the elderly with disabilities. Second, decrease in depression of the elderly with disabilities positively impact on the quality of life for the elderly with disabilities. Finally, the higher living independence of the elderly with disabilities, decrease in depression of the elderly with disabilities positively impact on life support services and treatment services whereas does not impact on leisure life significantly.

• Journal of Convergence for Information Technology
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• v.11 no.2
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• pp.163-172
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• 2021

This study aims to establish a research model to analyze the structural relationship between the working environment of the elderly medical welfare facility workers, the trust of the manager, and the quality of service. As a result, first, it was found that there was a significant causal relationship among service quality in the working environment of the elderly medical welfare facility workers. Second, it was found that there was a significant causal relationship between the working environment and the trust of managers of the elderly medical welfare facility workers. Therefore, in order to achieve the goal of the elderly medical welfare facility and improve the quality of service, it is necessary to create a working environment and establish a trust relationship among members. In addition, in order to cultivate competency and provide high-quality services for the elderly medical welfare facility workers, managers need to understand the individual characteristics of members, and to assign duties according to roles, accurate division of duties and personnel management are required.

• Journal of the Korea Convergence Society
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• v.9 no.4
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• pp.341-349
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• 2018

In this study, the effect of chronic pain on the lives of elderly people in long-term care service was analyzed based on the mediated effect of depression. The research data was sampled from elderly people in long-term care services, 204 people participated. From mediated regression analysis, depression was the most relevant factor on the quality of life, followed by chronic pain. With chronic pain and depression as independent variables and quality of life as a dependent variable, depression was proved to have had a fully mediated effect on quality of life. The result of this study suggested that convergence of various support systems should be implemented for the elderly in long-term care services.

• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.441-451
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• 2019

The purpose of this study is to verify the effect of service quality and social support on users' satisfaction senior citizen hall according to the gender of the senior citizen. The research target is 309 senior citizens living in Uiwang, Gyeonggi Province, and the survey was conducted from March 1 to March 31, 2019. Data analysis was performed using the SPSS 21.0 program. The main results of this study are as follows: First, the living and residential patterns of the elderly women were investigated with a significant influence on the usability of the elderly. Second, in social support, the relationship of friends among elderly women has been statistically significantly verified for their users' satisfaction. Third, the reliability and assurance of the elderly and male in the service quality were identified as a statistically significant level. Therefore, in order to increase the users' satisfaction with the elderly as a welfare leisure facility for the elderly in the local community, it will be necessary to stabilize their living and living patterns, further activate their friendships, and provide them with a focus on reliability and assurance. Through this, the implications were presented for enhancing the users' satisfaction of senior citizens hall.

• The Journal of the Korea Contents Association
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• v.15 no.4
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• pp.220-233
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• 2015

The purpose of this study is to increase the perception of publicness and service quality on nursing facility for the elderly.The care wokers are core human resources in elderly care work practices and their perception of their publicness are likely to on effect service quality. This survey was conducted 318 care workers in nursing facility for the elderly. Research method used multiple regression analysis. Result indicated that care worker's perception of publicness level and service quality is above the ordinarly. And care worker's perception of publicness had positive effect service quality.

• 한국노년학
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• v.36 no.4
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• pp.1025-1036
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• 2016

The purpose of this study is to explore the relationship between communications satisfaction and service quality perceived by the case managers in the long-term care institutions. For this, multiple regression analysis was conducted for the 104 case managers who were selected from the 48 long-term care institutions in Seoul metropolitan city and Kyungki province. The results showed that the communication satisfaction of care mangers was statistically significant variable in predicting the level of service quality. Based on the results, several practical implications were provided.