• Journal of the Korean Society for Library and Information Science
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• v.55 no.2
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• pp.51-90
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• 2021

Talent is a person who has the values and skills necessary to achieve effective goals and performance of the nation, society, organization, and individuals, or those who play a key role in generating the success or performance of the nation and companies. It can be said that it is a talented person who will achieve a well-equipped library world and a knowledge-based national society. In this study, in order to derive the talent image of the librarian, the talent image, competency, role of the librarian, librarian job development, PEST analysis, etc. suggested in various fields of society including the library world were performed. First, 11 human resources were derived, and 4 types of human resources were derived through the FGI process, and a verification process was conducted for users, librarians, and students. Finally, in this study, four librarian talents were proposed: creative convergence type talent, personality type talent, professional type talent, and communication type talent.

• Journal of Convergence for Information Technology
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• v.10 no.12
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• pp.9-14
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• 2020

Currently, NTIS (National Technology Information Service) is building an interactive search service based on artificial intelligence technology. In order to understand users' search intentions and provide R&D information, an interactive search service is built based on deep learning models and morpheme analyzers. The deep learning model learns based on the log data loaded when using NTIS and interactive search services and understands the user's search intention. And it provides task information through step-by-step search. Understanding the search intent makes exception handling easier, and step-by-step search makes it easier and faster to obtain the desired information than integrated search. For future research, it is necessary to expand the range of information provided to users.

• Journal of Convergence for Information Technology
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• v.12 no.4
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• pp.166-176
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• 2022

The purpose of this study was to investigate the construct of Korean Version of Mental Toughness through Open-ended Questionnaire for soccer Players and coach. Data collection was inductively analyzed by distributing open questionnaires to 100 soccer players belonging to the Korean Football Association and 100 soccer coaches who participated in the training for obtaining a soccer coach's license. The resulting results are as follows. First, as a result of the inductive content analysis of korean version soccer players mental toughness, 11 factors were derived in the detailed area and 6 factors in the general area. Secondly, in the results on the mental toughness of Korean version soccer players according to soccer players and coaches, both players and coaches were found to be the highest factor, kkangdagu. I hope that the results of this study will be used as basic data for efforts to reduce the improving performance for soccer players and coaches.

• Journal of Technology Innovation
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• v.31 no.2
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• pp.83-110
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• 2023

This study deals with the process by which 'Social problem-solving R&D model' is established in Korean society through the evolution of the government's R&D program. We will examine the process by which a 'Social problem-solving R&D model', which was not present in companies, science and technology communities, and civil society, is formed through government R&D programs. To this end, we present a conceptual framework to analyze the process of co-evolution of 'Social problem solving R&D model', the organizational community that supports and implements it, and the institutions that supports the new model. In the synthesis, policy measures to enhance 'Social problem-solving R&D model' are dealt with.

• Knowledge Management Research
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• v.24 no.4
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• pp.153-176
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• 2023

Generative AI, especially conversational AI like ChatGPT, has recently gained traction as a technological alternative for automating customer service. However, there is still a lack of research on whether current generative AI technologies can effectively replace traditional human managers in customer service automation, and whether they are advantageous in some situations and disadvantageous in others, depending on the conditions and environment. To answer the question, "Can generative AI replace human managers in customer service activities?", this study conducted experiments and surveys on customer online reviews of a food delivery platform. We applied the perspective of the elaboration likelihood model to generate hypotheses about whether there is a difference between positive and negative online reviews, and analyzed whether the hypotheses were supported. The analysis results indicate that for positive reviews, generative AI can effectively replace human managers. However, for negative reviews, complete replacement is challenging, and human managerial intervention is considered more desirable. The results of this study can provide valuable practical insights for organizations looking to automate customer service using generative AI.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.15 no.2
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• pp.221-234
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• 2020

The role of entrepreneurship has become important for the continuous growth (scale-up) of companies in a rapidly changing economic environment. However, research has focused mainly on business-oriented growth that emphasizes efficiency only. However, in the era of the fourth industrial revolution, people have become more important than corporate efficiency. In particular, there are few studies on SMEs. The purpose of this study is to investigate how the characteristics of human - centered organizational culture affects the business ecosystem and firm excellence of SMEs, and how business ecosystem and firm excellence affect the performance of corporations. Therefore, this study focuses on the empathy, enablement, empowerment, and engagement of the corporate culture characteristics of the enterprise and the effects of the independent variables on the business ecosystem and the flower excellence as the parameters and the business ecosystem and company excellence. The main research subjects are the causality analysis that examines the effects on the management performance. The results of the study are as follows. Empathy, enablement, empowerment, engagement have a significant impact on the business ecosystem. In addition, the engagement have a positive effect on firm excellence. The results of empirical studies on the causal relationship between business ecosystem, corporate competence, and company excellence and business performance show that business ecosystem has no statistically significant effect on business performance. Corporate excellence has a significant effect on business performance Respectively. In addition to the above findings, this study can suggest the following implications. First, it is an empirical study of small and medium-sized enterprises (SMEs) by utilizing people-oriented entrepreneurship in addition to existing research. Small and medium-sized enterprises (SMEs) are expected to have lower perceptions of people-oriented management than large corporations or public institutions, but the analysis shows that people-centered entrepreneurship has a significant impact on the business ecosystem. Second, the research results of the serial multiple mediating effect analysis show that the higher the atmosphere of entrepreneurship in a company, the higher the atmosphere of entrepreneurship, and the parameters of business ecosystem and company excellence in the effect of people-oriented entrepreneurship on management performance. It is that the path through which people-oriented entrepreneurship influences management performance was verified by verifying the mediating effect by inputting. Lastly, it is hoped that research on people-oriented entrepreneurship in Korea's SMEs will be activated, providing a theoretical basis for transforming SMEs' business models into innovative types.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.16 no.4
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• pp.1-24
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• 2021

The Korean government is currently expanding the business startup incubator support program and funds for new ventures with innovative technology in order to spread the second venture boom. However, despite the fact that entrepreneurial education and mentoring that entrepreneurs should have are important parts for the sustainable growth of the startup, some companies selected for government support programs are reluctant to participate in programs such as entrepreneurship education and mentoring for the sole purpose of funding commercialization. This research addressed the effects of entrepreneurial alertness with opportunity awareness as its medium and the small business mentoring service along with the number of times the mentoring has taken place, on the corporate performances. The results of empirical research are as follow: the first one is that scanning-search and evaluation-judgment can influence a company's performance (financial, non-financial) through opportunity recognition, with the exception of association-connection, which is a sub-factor of entrepreneurial alertness. Secondly, it was found to affect a company's financial and non-financial performance through opportunity recognition for financing mentoring, technical support mentoring, and management support mentoring. Thirdly, it was found that the number of mentoring also affects the financial and non-financial performance of a company through opportunity recognition. The implications of this study are that it should be revisited that program managers consider rooms that do not violate the startup founder's strategic decision-making opportunities when designing and operating the program as entrepreneurial alertness sub-factor association-connection does not affect corporate performance through opportunity recognition. This study also emphasizes the need for customized mentoring to meet the outcome goals of each startup, as it has been empirically clarified that the mentoring provided to the startup by the government's support is important. The contribution of this research is that entrepreneurial alertness and opportunity recognition that are treated as important components in research for entrepreneurship, and the factors of mentoring and mentoring frequency that are recognized as important elements in the practical aspect of startup business are clarified theoretically and empirically as an influential factor in corporate performance. And this study also provide a rationale for the startup business support agency supplying mentoring.

• Journal of Digital Convergence
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• v.11 no.5
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• pp.73-81
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• 2013

The paradigm of IT ecosystem has been rapidly changing into open ecosystem irrespective of the territory on which the device, software and contents are located. IT venture ecosystem which can compete and collaborate with the global companies is really needed because the global opportunity of IT venture company has been expanding. Research model based on PEST-SWOT-AHP(Analytic Hierarchy Process) model was employed to analyze the current status and problems of IT venture ecosystem in Korea. Survey was conducted with 20 experts who are involved in venture companies, university, R&D research institute, and investment companies as a working group supported by the Ministry of Knowledge Economy (MKE). The empirical result showed that global promotion of IT ventures, coexistence and development of large enterprises and ventures, revitalization of investment infrastructure, and building of smart venture ecosystem are derived to revitalize IT venture ecosystem and suggested global revitalization model for smart IT venture ecosystem.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.9
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• pp.5783-5789
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• 2014

Since 2002, many domestic companies have been certified for ISMS. On the other hand, certification, such as the need for ost-effectiveness evaluation, is not specifically enforced. Therefore, for more than 10 years, the ISMS implementation and certification system has been used for performance and cost effective business management. In this study, a model for analyzing the effect of certification organizations, ISMS development, and an analysis of the effect of a standardized system for the study was prepared. To this end, the existing maintenance organizations ISMS certification survey was conducted through an analysis of the economic effects. ISMS certification continues to expand or maintain the policy for improvement. The survey data collected by the analysis mechanism for the economic effects of CVM was analyzed.

• The Journal of Society for e-Business Studies
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• v.9 no.3
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• pp.207-226
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• 2004

SCM is one of the important key issues in Internet-based business environment. Most of companies related to B2B electronic commerce are making their efforts to innovate their existing business process into new integrated supply chain process. SCM system using XML/EDI provides competitive advantage to them by reshaping the relationship between traditional trading partners. This study intends to suggest a prototype of SCM system using XML/EDI. To implement SCM system, we analyze and design the supply chain process by using Unified Modeling Language, with a firm engaged in Korean automobile industry, which is a first vendor to produce a set of LAMP. The implementation of SCM system using UML shows excellent performance in software reuse, extensibility, and the interoperability with corporate internal information systems.