• Journal of Convergence for Information Technology
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• v.9 no.4
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• pp.39-47
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• 2019

The purpose of this study was to investigate health concern, health information orientation, e-health literacy and health behavior, and to identify affecting factors of health behavior on elderly women. The subjects consisted of 203 elderly women in the C city. The variables were measured using questionnaires, analyzed using descriptive statistic, t-test, ANOVA, and multiple regression analysis. The health concern, health information orientation and health behavior were not significant difference in 60s and 70s. The e-health literacy was significant difference. Factors influencing health behavior in 60s was health information orientation, and explanation of health behavior is 14.8%. In 70s was living situation, and explanation of health behavior is 6.6%. These results suggest that it is necessary to develop health promotion program to improve health behavior for elderly women, and including health concern, e-health literacy in the information era.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.13 no.3
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• pp.141-152
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• 2018

Although market orientation as the implementation of the marketing concept has long been a major subject in marketing, firms with market orientation do not necessarily come with high performance, showing mixed results in literature. There have been attempts to link market orientation-firm performance until recently with different mediators, but the appreciation on market orientation has been faded in practice. This study focuses on two possibilities for the causes of these problems. 1) Previous studies have overlooked the qualitative aspects of market orientation, 2) have focused on the performance at corporate level. To provide a generalized performance-generation framework, this study demonstrates the market information quality as a moderating variable and introduces the task performance of employees as a universal mediator between market orientation and the firm performance. As the result of this study, we confirmed the positive role of the market information quality and employees' task performance in market orientation-Firm Performance. The relationship between market orientation and employee's task performance becomes stronger when market information quality is high in value. We highlighted the performance generating mechanism of market orientation, regardless of context. This research provides new insights for marketing scholars and managers with regard to both activities and quality of market information and how market orientation affects individual and firm level performance.

• Information Systems Review
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• v.12 no.2
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• pp.145-166
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• 2010

As the service industry is advancing, the meaning of service innovation has been evolved. Recently, service innovation embraces all creative activities about service offering or relevant to service offerings and emphasizes the importance of customers in innovation process as a key driver. The innovation in services is often the result from a collaborative process between KIBS firms and client firms. Many researchers have pointed out about how the KIBS firms drive the innovation through service. In spite of the importance of service innovation, previous studies did not address the questions about what kinds of factors affect service innovation in KIBS firms still remain, or what are the effects of different knowledge on the innovation process. Therefore, the purpose of this study is to investigate the effect of the interactivity that KIBS firms have with their customers on various types of innovations in KIBS firms. Interactivity has been touted to be the most important starting point for and the basis of service innovations. This study also examines the effect of knowledge types (tacit or explicit) on the relationship between interactivity and service innovation. To test the proposed hypotheses, we developed measurement items and distributed survey questionnaires to domestic companies. 230 survey questionnaires were distributed and 81 were returned among which 76 were usable. The results of this study show that interactivity may be a significant indicator of innovation within KIBS firms. It also represents that the effect of knowledge types on the relationship between interactivity and innovation. These results indicate that KIBS firms need to improve the various activities of interaction with customers for innovation. This study provides a blueprint to further investigation of the critical role of service in service science perspectives.

• Proceedings of the Korean Reliability Society Conference
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• 2000.11a
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• pp.343-350
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• 2000

제조물 책임법(PL： Product Liability) 시행을 앞두고, 최근 고객 및 기업에 주목을 받고 있는 제도가 리콜제도이다. 본 연구에서는 고객 보호측면에서 국내에서 시행중인 리콜제도에 대한 고객반응을 연구하여 장차 시행될 PL에 대한 대응방향을 제시하고자 한다. 기존의 연구에서는 리콜에 대한 고객의 반응을 알아보기 위한 방법으로 경쟁을 고려하자 않은 리콜 시나리오를 구성하여 기존과 잠재고객의 반응을 파악하였다. 본 연구에서는 리콜 관련 신문보도 이후 고객의 반응을 알아보고자 경쟁관계에 있는 국내 2개 자동차사의 브랜드에 대한 상대적인지도, 리콜 정보에 대한 상대적 심각도, 그리고 각 기업의 리콜대응에 대한 고객 만족도 등이 향후 신규구매 및 재구매에 미치는 영향을 분석하고자 로지스틱 모형을 이용하였다. 그 결과, 향후 재구매시는 기업의 상대적 사회적인지도, 리콜정보에 대한 상대적 심각도 등이 유의한 영향을 미치는 것으로 나타났다. 이에 반해 신규 구매시는 향후 구매하고자 하는 제조기업과 구매시 고려하는 상품정보가 관련성이 있는 것으로 파악되었다.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.04a
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• pp.706-709
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• 2012

최근 발생한 사이버 범죄 경위를 살펴보면 범죄 목적이 분명하고 이를 달성하기 위한 수단이 치밀하여 비교적 높은 보안 수준을 가진 기업이라도 사이버 범죄 행위에 노출되어 피해를 입는 사례가 빈번히 발생하고 있다. 특히 기업환경에서 업무 효율을 높이기 위해 전자결재나 스마트워크 등을 도입하여 업무의 많은 부분이 컴퓨팅 장치에 의존적이 되면서 사이버 범죄에 대한 위협이 늘어나고 있다. 본 논문에서는 악성코드 또는 이를 이용한 악성행위로부터 기업 환경을 보호하기 위한 보안 시스템의 이상적인 요구사항에 대해 제안한다.

• Management & Information Systems Review
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• v.37 no.4
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• pp.109-123
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• 2018

Emotional labor is now emphasized as a very important concept not only for private companies but also for public servants who perform public affairs in public institutions, but relatively theoretical research is lacking. The purpose of this study is to examine the negative effects of the surface acting on emotional labor and to examine the moderating effect of social support to reduce it. As for the social support, we distinguished between POS support and supervisor support. Furthermore, we found that any support among POS and supervisor support has a large effect on the relationship between surface acting and emotional exhaustion. In order to verify this research model and hypothesis, we conducted 250 employees who perform civil affairs in public institutions. The results of this study are summarized as follows. First, it was found that surface acting had a very significant effect on emotional exhaustion. The increase in emotional exhaustion due to the incongruity between inner emotions and display emotions appeared to be the same as the results of research on existing private companies. Second, both POS and supervisor support significantly reduce the relationship between surface acting and emotional exhaustion. Third, the moderating effect of POS and supervisor support showed that the control effect of superiors' support was stronger, so that the surface act reduced the influence of emotional exhaustion more strongly. The results of this study refer to the importance of emotional labor education for civil servants performing civil affairs. In addition, it suggests that various programs should be provided to relieve emotional exhaustion and stress of civil service officials. In addition, it suggests a more aggressive organizational support design for high-level POS.

• Journal of Digital Convergence
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• v.10 no.5
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• pp.207-213
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• 2012

ICT industry in Korea was constituted an industry in early 1980's and has been growing more and more since then. In the process of this growth, most of the large ICT companies in Chaebeols has been absorbing in undemocratic economic behaviors. As a result, the sales and the profit of Cheabeols and large companies has been increasing by geometrical progression, but most of small and medium cooperative companies of these big corporations have been eking a scanty existence. And many of them had gone belly up. This article will propose the digital economic democratization as an alternative to overcome the present undemocratic economic situation in the digital economic field and to develop the healthy ICT industry, and to preliminarily study the concept, elements and meaning of the digital economic democratization.

• International Commerce and Information Review
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• v.15 no.1
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• pp.287-307
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• 2013

Numerous discussions on the KORUS FTA has been centered around issues on trade in goods, services, or dispute settlement mechanisms. On the other hand, little attention has been given to Chpater 21 of the KORUS FTA on transparency, especially Article 21.6 which states about anti-corruption. Article 21.6 and the Foreign Corrupt Practices Act shares the common purpose to prevent corruptive business practice, and they show similarities in many aspects. The FCPA enforcement has dramatically increased over the past ten years by the U.S. Department of Justice and Securities Exchange Commission stretching its jurisdiction to foreign nationals and companies. Korean business professionals and corporations are exposed to both Article 21.6 and the FCPA on corruption issues. Thus, it is imperative to understand Article 21.6 to be equipped with anti-corruption compliance programs. This paper examines the FCPA and Article 21.6 through comparative analysis and proposes appropriate measures for Korea to take.

• 레미콘
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• no.1 s.74
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• pp.87-91
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• 2003

본 자료는 중소기업청에서 PL관련 불공정행위를 예방하기 위한 표준계약모델 개발을 완료하고 제조업체의 제조물 결함으로 인한 경영상의 위험과 경제적 부담완화에 따른 표준계약모델을 시행한다고 밝혔다. PL관련 표준계약모델의 주요내용과 현재 통용되고 있는 거래계약의 문제점등을 요약하여 게재하오니 업무에 참고자료로 활용하시기 바랍니다.

• KDI Journal of Economic Policy
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• v.21 no.3_4
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• pp.215-272
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• 1999

외국인투자 유치를 통해 국내산업의 생산성을 향상시키는 것이 중요한데 외국인투자가 한국의 산업생산성에 어떤 영향을 미쳤는지에 대한 실증연구가 전무한 것이 현실이다. 본 연구는 기업데이터를 이용하여 외국인투자의 생산성효과를 추정하는 것을 목적으로 한다. 상기 분석을 통해 얻은 결과를 요약하면 다음과 같다. 첫째, 외국인소유기업의 노동생산성이 높다. 둘째, 외국인투자의 생산성 파급효과는 양(+)의 효과를 가지나 통계적으로 유의하지 않다. 즉, 생산성 파급효과가 미미하다고 볼 수 있다. 이상의 결론은 매우 중요한 시사점을 갖는다. 우선 외국인투자기업이 선진기술 및 경영노하우를 전수할 능력을 가졌을 가능성을 시사한다. 외국인투자를 유치하는 중요한 이유 중의 하나인 선진기술 및 경영노하우 전수의 전제조건인 외국인투자기업의 기술 및 노하우 소유가 실제로 성립할 가능성을 시사한다. 하지만 외국인투자가 국내산업 전반의 효율성 제고로 이어지는 데는 아직 장애요인이 존재함을 암시한다. 경쟁규율이 확립되지 않았거나 기술파급을 위한 제도적 여건이 미비한 것이 원인일 가능성이 있다. 따라서 정책적인 시사점은 어떻게 기술파급효과를 극대화할 것인가에 집중된다. 경쟁에서 낙오한 기업의 퇴출을 확실히 제도화함으로써 외국인투자의 경쟁압력이 기업의 효율성 증가로 이어지도록 해야 할 필요가 있으며 각종 반경쟁적 관행 또는 행위를 단속할 수 있는 경쟁정책의 확립이 요구된다. 또한 노동시장의 유연성 제고, 산업입지정책의 효율화 등을 통해 외국인투자의 기술이전 및 확산효과가 극대화되도록 해야 할 것이다.