• Title/Summary/Keyword: 기업집단

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An Analysis of Technology Stress of Call Center Employees: Focusing on Digital Shadow Work and Organizational Citizenship Behavior (콜센터 상담원의 기술 스트레스 현상 분석: 디지털그림자노동과 조직시민행동을 중심으로)

  • Byeong Hoon Lee;Joon Koh
    • Knowledge Management Research
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    • v.23 no.4
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    • pp.21-41
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    • 2022
  • With the development of AI and digital technologies such as big data, metaverse, and the Internet of Things, Robotic Process Automation (RPA) has brought great development and change to companies. Among these realistic industrial areas by RPA, the call center service area, which consists of a combination of complex high-tech systems and professional operation groups, has now reached the stage where AI is conducting counseling. The evolution of this digital transformation has become an important direction of change in the digital-related industry sector. Along with these changes, there have been many changes in the technical stress of the members of the organization within the RPA organization and their solutions. In this study, the representative psychological mechanisms were presented as Digital Shadow Work (DSW), expressed as 'unpaid work', and Organizational Citizenship Behavior (OCB), which is 'an act that helps organizations other than their duties'. This study theoretically contributes to the extension of the DSW concept to the organizational members.

Building Disaster Communication Network to Protect Foreign Knowledge Workers from Disasters (외국인 지식노동자 보호를 위한 재난통신 네트워크 구축에 관한 개념적 연구)

  • Oh, Nam-Kyung
    • The Journal of the Korea Contents Association
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    • v.22 no.2
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    • pp.107-115
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    • 2022
  • This study discusses how to protect foreign knowledge workers from disasters conceptually. While their prestigious social and economic status, the knowledge workers can become vulnerable to disasters due to their nomadic lifestyle and voluntary isolation from communities where they reside temporarily. This study introduced and discussed strengths and weaknesses of various types of disaster communication networks and found the Small World Network (SWN) and the use of structural holes would be an appropriate strategy for the protection of knowledge workers. The use of mediators for disaster communication would be a strategic intervention from public and private organizations since that addresses voluntary isolation issue without restructuring existing disaster communication network.

Analysis of Stakeholder through Function Area(FA) in Sports Event (스포츠이벤트 기능(FA) 프로세스에 따른 이해관계자 분석)

  • Kim, Joo-Hak;Cho, Sun-Mi
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.8 no.12
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    • pp.909-918
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    • 2018
  • Sports event is core product of sports business and the scale of sports event business is steadily increasing. For the successful operation of sports events, it is necessary to analyze the stackholder in stage according to the Function Area(FA) in the process of hosting / preparation / operation. This study is a study to define stakeholder by analyzing sports event process of sports events horizontally and vertically. This study consists of three categories : 1) investigation, 2) analysis and systematization of core processes, 3) analysis stakeholder. As a result of the analysis, the core stakeholders in the stage of hosting(bid) were analyzed as local organizations and committees including the promotion TF team, government organizations, domestic and foreign competition associations, national and international sports organizations (committees), and bid committees. Stakeholders in the stage of preparation / operation include stakeholders from organizational committees, various sports committees, international organizations and international organizations, governments and local governments, related companies and businesses, media, sponsors, donors or volunteers, athletes, teams and spectators.

농촌융복합산업 창업의도에 영향을 미치는 요인에 관한 연구

  • Gang, Seong-Il;Ha, Gyu-Su
    • 한국벤처창업학회:학술대회논문집
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    • 2020.11a
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    • pp.39-44
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    • 2020
  • 본 연구는 농촌융복합산업에 관심이 있는 예비 농촌융복합산업 창업인들의 농촌융복합산업 창업의도 발현에 대한 영향요인들을 실증적으로 분석하였다. 농촌융복합산업 예비창업자들이 농촌융복합산업 창업이라는 의사결정을 하는데 미치는 영향요인을 실증적으로 분석하여 영향관계를 규명하는데 목적이 있다. 특히 농촌융복합산업 창업도 창업의 한 형태로 이해할 수 있는 것이라는 관점에서 논의를 전개하였으며, 이를 위해 창업연구 분야에서 농촌융복합산업 창업의도에 영향을 미치는 요인 분석에 사용되는 연구분석틀을 응용하여 분석을 수행하였다. 잠재적 농촌융복합산업 창업자들인 예비농업인들의 창업 기초 자료를 제공하고 관련 정책에 대한 시사점을 도출하는 데 목적이 있다. 이에 따라 본 연구는 예비 농촌융복합산업 창업자들이 현재의 환경 하에서 농촌융복합산업 창업을 고려할 때 창업의도에 미치는 요인들로서 개인적요인과 외부적요인으로 귀농지역적 요인, 정책적요인을 선정하였다. 이후 선행연구 및 정책적 자료들에 대한 문헌연구를 통해 이론적인 개념을 정립하고 연구모형을 설정하였다. 선택된 연구의 변수들인 내적 개인특성, 외부 환경요인, 정책적요인, 농촌융복합산업 창업의도들 간의 관계를 실증분석하고, 이를 토대로 의미 있는 이론적 및 정책적 시사점들을 제시하고자 한다. 첫째, 농촌융복합산업 창업의도에 영향을 미치는 요인들에 대해 알아볼 것이다. 이를 위해 연구대상인 농촌융복합산업 예비창업자 개인적 요인과 외부적인 지역적요인, 정책요인을 변수로 제시하고자 한다. 둘째, 표본의 일반적 특성과 농촌융복합산업 창업의도와의 상관관계에 대해 분석할 것이다. 연령, 현재 회사에서 맡고 있는 업무분야, 기업규모, 성별, 학력, 농촌융복합산업 유형, 근무경력 등 인구통계적 특성이 개인의 농업·농촌 관심도와 농촌융복합산업 창업의도에 어떤 영향을 미치는지를 집단간 비교분석을 통해 알아볼 것이다.

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Prevalence and Associated Factors of Gallbladder Polyps Among Residents of Jeju City and Seogwipo City on Jeju Island, Korea, Far from the Korean Peninsula (한반도에서 멀리 떨어진 제주도의 제주시와 서귀포시 거주민들간의 담낭용종 유병률과 위험인자)

  • Kwon, Oh-Sung;Yang, Jin-Soo;Kim, Young-Kyu;Jung, Jin-Young
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.01a
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    • pp.155-157
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    • 2022
  • 담낭용종은 담낭암의 원인일 수 있다. 담낭용종의 잘 알려진 위험요소는 대사증후군, 젊은 나이, 이상지질혈증 등이다. 제주도는 한반도에서 약 80km 떨어져 있으며 한라산을 중심으로 두 개의 행정구역(제주시와 서귀포시)으로 나뉘어 있다. 국제공항과 국제항구는 유일하게 제주시에만 위치해 있다. 또한 제주시에는 서귀포시보다 기업체와 학교의 수가 더 많다. 식이 및 알코올 소비는 두 지역 간에 다르며 이러한 요인이 담낭용종 유병률에 영향을 미칠 것이다. 따라서 이 연구의 목적은 두 지역 거주민들의 담낭용종 유병률을 조사하고 담낭용종과 관련된 다양한 요인들을 비교해보고자 하였다. 본 연구는 2009년 1월부터 2019년 12월까지 제주대학교병원 단일 건강검진센터를 방문한 21,734명을 대상으로 하였다. 담낭용종 유병률과 관련된 요인을 제주시 거주민과 서귀포시 거주민 두 집단으로 나누어 조사하였다. 담낭용종 유병률은 제주시가 10.1%, 서귀포시가 9.2% (P = 0.039)였다. 평균 연령과 고위험 음주자의 비율은 서귀포시에서 더 높았다. 평균 체질량지수와 공복혈당, 총콜레스테롤, 저밀도지질단백질-콜레스테롤, 아스파르테이트아미노전이효소, 감마-글루타밀전이효소, 알칼리인산분해효소 수치는 제주시에서 낮게 나타났다. 이 연구에서 담낭용종 유병률은 제주도의 두 지역 간에 유의한 차이가 있었다. 연령과 알코올 소비는 이러한 차이에 기여하는 주요 요인이 될 수 있다.

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The Market Performances and Business Cultural Environment of Korean Enterprises at Central and South America (한국 기업의 중남미 시장 진출 실태와 통상 문화 환경에 관한 연구)

  • Chang, Chisoon;Ko, Hyukjin
    • International Area Studies Review
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    • v.13 no.1
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    • pp.341-367
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    • 2009
  • This study is aimed to analyse the performances and market positions of Korean products at the Central and South America where recently come into the spotlight for the emerging markets with FTA. The main problems were not the communication or geographical distance but the faint Central and South American specific support of the government and indifferent market approaching concepts. New cultural merchandising approach, Korean enterprise can maintain the competitive advantage against with chinese low products which is main opponent in this market. In order to achieve the close cultural approach, Korean enterprise should use the 'elite groups' in the Central and South america whom are multi cultural leaders in there and also needs to use the Korean CQO merchandisers in the Central and South America. And the new FTA with rest of countries in the Central and South America more aggressively will be the inmost objet of maintaining competitive advantage and we could change the concept of the this market from 'big indifferent market' to 'strategic market' as a hopeful market for achieve the diversification of export.

Lotte Mart: A Best Practice in Social Responsibility and Ethics Management (롯데마트:사회적 책임구현과 윤리경영의 실천)

  • Oh, Changho;Lim, Jongwon;Shin, Geon-Cheol
    • Asia Marketing Journal
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    • v.7 no.3
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    • pp.83-104
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    • 2005
  • This case describes Lotte Mart's practices and achievement in the aspect of social responsibilities and ethics management and its implications in retail industry. Lotte Mart set ethics management as core business objective, and establishes and operates a variety of ethics management programs for each of customer, shareholders, employees, suppliers and society. By these programs, Lotte Mart could achieve improvement in quality and price competitiveness through better partnership with supplier, get more efficiency in business through higher morale among employees, and gain improved customer loyalty through customer satisfaction.

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Grundfos Pumps Korea Inc.: Localization and Differentiation (한국그런포스펌프 (주): 마케팅활동의 현지화 및 차별화)

  • Park, Seong-Yeon;Rhee, Hong Jai;Joo, Young-Hyuck
    • Asia Marketing Journal
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    • v.8 no.3
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    • pp.101-121
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    • 2006
  • This case study explores various marketing strategies of Grundfos Pumps Korea Inc. that has become a front-runner in the industrial pump market of Korea as the enterprise that got into the business later. Grundfos Group, a multinational company with its head office in Denmark, has acknowledged diversity of each country and has granted its subsidiary companies with discretionary power so that they can establish marketing strategies suitable for the market they were competing in. Grundfos Pumps Korea has been very successful in its localization and differentiation of marketing strategies. First, Grundfos Pumps Korea achieved the trust of their customers by its high quality and consistent pricing strategies and has expanded its market very successfully with continuous product innovation and new product ideas. Second, it increased its brand awareness and recognition by brand differentiation along with the product differentiation strategy, which is exceptional in industrial market. It has conducted creative marketing activities and strategies to build brand equity and successful customer relationship management.

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Problems with ERP Education at College and How to Solve the Problems (대학에서의 ERP교육의 문제점 및 개선방안)

  • Kim, Mang-Hee;Ra, Ki-La;Park, Sang-Bong
    • Management & Information Systems Review
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    • v.31 no.2
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    • pp.41-59
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    • 2012
  • ERP is a new technique of process innovation. It indicates enterprise resource planning whose purpose is an integrated total management of enterprise resources. ERP can be also seen as one of the latest management systems that organically connects by using computers all business processes including marketing, production and delivery and control those processes on a real-time basis. Currently, however, it's not easy for local enterprises to have operators who will be in charge of ERP programs, even if they want to introduce the resource management system. This suggests that it's urgently needed to train such operators through ERP education at school. But in the field of education, actually, the lack of professional ERP instructors and less effective learning programs for industrial applications of ERP are obstacles to bringing up ERP workers who are competent as much as required by enterprises. In ERP, accounting is more important than any others. Accountants are assuming more and more roles in ERP. Thus, there's a rapidly increasing demand for experts in ERP accounting. This study examined previous researches and literature concerning ERP education, identified problems with current ERP education at college and proposed how to solve the problems. This study proposed the ways of improving ERP education at college as follows. First, a prerequisite learning of ERP, that is, educating the principle of accounting should be intensified to make students get a basic theoretical knowledge of ERP enough. Second, lots of different scenarios designed to try ERP programs in business should be created. In association, students should be educated to get a better understanding of incidents or events taken place in those scenarios and apply it to trying ERP for themselves. Third, as mentioned earlier, ERP is a system that integrates all enterprise resources such as marketing, procurement, personnel management, remuneration and production under the framework of accounting. It should be noted that under ERP, business activities are organically connected with accounting modules. More importantly, those modules should be recognized not individually, but as parts comprising a whole flow of accounting. This study has a limitation because it is a literature research that heavily relied on previous studies, publications and reports. This suggests the need to compare the efficiency of ERP education between before and after applying what this study proposed to improve that education. Also, it's needed to determine students' and professors' perceived effectiveness of current ERP education and compare and analyze the difference in that perception between the two groups.

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The Signaling Effect of Stock Repurchase on Equity Offerings in Korea (자기주식매입의 유상증자에 대한 신호효과)

  • Park, Young-Kyu
    • The Korean Journal of Financial Management
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    • v.25 no.1
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    • pp.51-84
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    • 2008
  • We investigate the signaling effect of repurchase preceding new equity issue using Korean data. In a short time span, firms announce stock repurchases and equity offerings. The proximity of two events in Korean firms indicates that those are not independent of each other. In this paper, we test the signaling effect of repurchase on equity offerings on the two measures. One is announcement effect, which is measured as CAR(0, +2). The other is the effectiveness which is measured as CAR(0, +30) because the price movement during this window influences on the price of new issues. Previous studies that stock repurchase convey positive signal to equity offerings-Billet and Xue(2004) and Jung(2004)-construct sample without the limit of time interval between two events. This causes the unclear relation between those because of the long time interval. In this study we consider only samples of being within one year each other to reduce this problem and clarify the signal of repurchase on equity offerings. Korean firms are allowed to repurchase own shares with two different method. One is direct repurchase as same as open market repurchase. The other is stock stabilization fund and stock trust fund which trust company or bank buy and sell their shares on the behalf of firms. Generally, the striking different characteristic between direct repurchase and indirect repurchase is following. Direct repurchase is applied by more strict regulation than indirect repurchase. Therefore, the direct repurchase is more informative signal to the equity offering than the indirect repurchase. We construct two sample firms- firms with direct repurchase preceding-equity offerings and indirect repurchase-preceding equity offering, and one control firms-equity offerings only firms-to investigate the announcement effect and the effectiveness of repurchases. Our findings are as follows. Direct repurchase favorably affect the price of new issues favorably. CAR(0, +2) of firms with direct repurchase is not different from that of equity offerings only firms but CAR(0, +30) is higher than that of equity offerings only firms. For firms with indirect repurchase and equity offerings, Both the announcement effect and the effectiveness does not exist. Jung(2004) suggest the possibilities of how indirect stock repurchase can be regarded as one of unfair trading practices on based on the survey results that financial managers of some of KSE listed firms have been asked of their opinion on the likelihood of the stock repurchase being used in unfair trading. This is not objective empirical evidence but opinion of financial managers. To investigate whether firms announce false signal before equity offerings to boost the price of new issues, we calculate the long-run performance following equity offerings. If firms have announced repurchase to boost the price of new issues intentionally, they would undergo the severe underperformance. The empirical results do not show the severer underperformance of both sample firms than equity offerings only firms. The suggestion of false signaling of repurchase preceding equity offerings is not supported by our evidence.

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