• Journal of Korean Society of Archives and Records Management
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• v.12 no.1
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• pp.33-58
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• 2012

With technological and cultural changes around web and mobile networks, SNS would be considered as an important tool for information sharing. Especially, SNS represented Facebook and Twitter is being new paradigm for communication. This study seeks to methods to provide a service user participation and cooperation and expands use and access to archival information service through SNS. To achieve the goals, this study proposed a method to provide effective archival information service through literature research. Also, the proposed service was implemented with system design and components.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.217-234
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• 2019

National Records Designation System is designed to protect valuable civilian records from loss or damage. It also intends that government administrates important civilian records to raise public concerns civilian records and to foster archival culture in Korea. This study investigates the current states of service fo the designated record through the web page of National Archive of Korea. Major findings are as follows. First, the information of designated records is dispersed in two web pages by the National Archive of Korea, an introductive web page of every collection in the National Archive of Korea and a web page of designated record service. Second, the web page of designated record service provides information of designated records only at collection level, so it is not easy for users to understand the contents of the records. In order to improve the service for the designated record service of the National Archive of Korea, this study proposed the unification of dispersed web pages to provide information of the designated records consistently. It also suggested a facet based directory service and word cloud service to give access to the contents of each designated record collection. The facet based directory and word cloud service will help users to understand the designated records in more detail.

• Journal of Korean Society of Archives and Records Management
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• v.18 no.3
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• pp.165-191
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• 2018

The National Archives of Korea and other archives now provide services through social media such as Facebook or Twitter, and use such platforms to interact with users. To be specific, users communicate with and get information from these archives via the National Sinmoongo, the place for civil petition. Therefore, it is significant to understand the users' needs and the contents of the communication by analyzing the comments and petitions that have appeared in these channels. For this, this study analyzed users' perceptions and information needs shared through social media and the National Sinmoongo of the National Archives of Korea. The social media content analyzed here were posts and comments from the Facebook accounts of the National Archives of Korea, e-Record, the Busan Archives, and the Presidential Archives of Korea. Also, sentences containing the words "National Archives of Korea" and "Presidential Archives of Korea" that have appeared in texts in the National Sinmoongo were analyzed. Based on the analysis results, suggestions that could activate the user-centered archival information services in the archives and records centers were made.

• Journal of Industrial Convergence
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• v.20 no.12
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• pp.163-169
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• 2022

The importance of record management is emphasized in various fields. In the field of sports in particular, the importance of record management is key, and many efforts are being made to keep a record of the history of many sports. Therefore, in this study, a plan to develop a sports record information service centered on basketball was proposed. In this study, the sports records information service development plan that is described not only has an eye toward developing technology, but is also described from the perspective of records management, which has recently been in high demand. To this end, a demand analysis was conducted on prospective users through FGI, and procedural elements of record analysis were derived. In addition, the system structure and database schema were designed, and a screen for managing and browsing records was presented. Through this study, it is expected that research on sports record management will be able to be actively conducted in the record management field.

• Journal of Korean Society of Archives and Records Management
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• v.8 no.1
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• pp.27-43
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• 2008

In this study, educational service programs of archives have been reviewed through articles and case studies. As a result, five main educational services of archives were found. First, educational services are provided to K-12 students and teachers. Secondly, most educational services have focused on application of primary resources connected to current educational courses. Thirdly, cooperations among teachers, education experts, and archivists have been proceeded. Fourth, besides the direct instructions, printed materials and web based educational contents were also provided for students. Fifthly, utilization of primary resources were applied not only to history area, but also many subject areas such as social science, arts and humanities.

• Proceedings of the Korea Information Processing Society Conference
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• 2019.10a
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• pp.980-983
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• 2019

최근 지능형 기술(Intelligence Technology)의 발전과 더불어 공공서비스에 지능형 기술을 적용하기 위한 연구가 활발하게 진행되어 오고 있다. 2017년 11월 보도자료를 통해 행정안전부에서도 4차 산업혁명 시대, 지능형 서비스 등 기록관리체계 재편의 필요성을 강조하였지만 여전히 공공기록관이 제공하는 지능형 서비스는 찾아보기 어렵다. 이에 본 연구는 사용자 중심의 지능형 기록정보서비스방안으로 인공지능 기술을 활용한 챗봇 서비스를 구현하였다. 이를 위해 카카오톡 플랫폼을 채택하였으며 국가기록원을 API를 이용하여 기록물 검색 챗봇을 구현하였다.

• Journal of Korean Society of Archives and Records Management
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• v.22 no.2
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• pp.27-49
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• 2022

According to the amendment of the Enforcement Decree of the Public Records Management Act in 2020, an administrative information dataset record management plan will be enacted, and the National Archives of Korea plans to establish an integrated administrative information dataset management system to support it. However, there is no specific service plan that considers the characteristics of the datasets and the Management Reference Table. Therefore, this paper compared and analyzed the current status of dataset services at 14 domestic and foreign public data portals and archives websites, derived implications, and proposed 6 service plans applicable to the integrated administrative information dataset management system. This study's results will lead to utilizing the administrative datasets and the activation of services.

• Journal of Korean Society of Archives and Records Management
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• v.24 no.1
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• pp.47-72
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• 2024

This study delves into the National Archives of Korea's service that provides information on changes in records-creating agencies, identifying the problems in an organizational relationship structure and exploring potential enhancements using the RiC-O. Drawing insights from the French PIAAF project, we applied RiC-O to integrate information on records and records creators, elucidating relationships between data entities. Our analysis demonstrated that leveraging RiC-O, coupled with technologies like linked data, amplifies the interoperability of authority records, substantially enhancing the service providing information on changes in records-creating agencies. Based on these findings, we propose an authority record service based on RiC-O, presenting a prototype designed to improve the National Archives of Korea's change information service and enhance user experience.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.127-156
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• 2017

This study aims to identify the problems of services for the disabled in Presidential archives and to propose methods to solve those problem. To achieve the goal this study conducted literature surveys such as existing researches, laws and surveys on people with disabilities, and conducted case studies on domestic institutions that provide similar services with archives and US Presidential Archives. Also, information disclosure request was made to the service representatives in Presidential Archives and we analyed the current status of offline services for the disabled who visited Presidential Archives based on the results of literature review, case studies and information disclosure request. As a result, the problems were found in terms of space and facilities, assistive devices, programs and manpower and we proposed the methods to improve the services for the disabled.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.1
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• pp.69-92
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• 2023

The purpose of the present study is to investigate the quality attributes of archival information service affecting user satisfaction. The independent variables in this study were equality, tangibles(appearance), convenience, responsiveness, empathy. And the dependent variable was a user satisfaction. The survey was conducted by online and offline for 78 people that used the archival information service. To solve the research question, we used the descriptive statistics, correlation analysis, multiple regression analysis. As a correlation analysis result, the quality attributes of archival information service had positive correlation with a user satisfaction. And as a multiple regression analysis result, tangibles(appearance) had a significant effect, followed by empathy and convenience. For improving on quality of archival information service, it is required that improving facilities, keeping environment clean, enhancing empathy ability, updating the information of archive, reforming search tools.