• Title/Summary/Keyword: 기대편익

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Effects of Technology-Based Self-Service (TBSS) Ordering and Delivery Service on Customer Satisfaction and Repurchasing Decision (TBSS를 이용한 주문, 배송서비스가 고객만족도 및 재구매 의도에 미치는 영향)

  • Park, Kwan-Soo;Choi, Hwa-Yeol
    • Management & Information Systems Review
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    • v.31 no.4
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    • pp.309-337
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    • 2012
  • This study aims to suggest theoretical models and background for the analysis of antecedent factors such as customer satisfaction and repurchasing decision by use of Technology-Based Self-Service (TBSS) delivery service. Specifically, the study have focused on the analysis that after the values of customer satisfaction and repurchasing decision were transformed into the values of Cost-Benefit analysis and then compared with the values of result benefits, process benefits, financial costs and non-financial costs. After analysis, it was found that ordering and delivery service by use of TBSS has a positive influence on customer satisfaction in terms of result benefits, process benefits, time savings and financial cost savings. In addition, it was confirmed that sub-category of customer satisfaction such as overall satisfaction, satisfaction for expectations, satisfaction for ideals has also a positive impact on repurchasing decision. It is expected that the results of this study will help analyze the customer satisfaction and repurchasing decision and provide a practical help for a business.

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The Visitors Characteristics of Urban Ecological Park - The Cases of Gildong Ecological Park, Yeouido Tributary Ecological Park - (도시 생태공원 이용자 특성 연구 - 길동생태공원, 여의도샛강생태공원을 사례로 -)

  • Kim, Eun-Young;Lee, Jung-A;Kim, Hyoung-Gon;Chon, Jin-Hyung
    • Journal of the Korean Institute of Landscape Architecture
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    • v.42 no.1
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    • pp.64-74
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    • 2014
  • Ecological parks enable the sustainable use of natural resources and can be used as a place for site based environmental education. This study presented an opportunity to expand the scope of user perceptions and leisure benefits into urban ecological parks. However, in-depth studies which are aimed at eco-park visitors seeking the leisure benefits of the eco experience programs are lacking. The primary purpose of this study was to examine the urban ecological park user' characteristics which were derived by analyzing the leisure benefits and attitudes for the environment. Also, the attitudes about the environment, and the leisure benefits of visiting urban ecological parks was found to influence visitors' overall satisfaction. To accomplish the purposes of this study, a questionnaire survey with 282 samples was carried out on the urban ecological park(Gildong ecological park, Yeouido tributary ecology park). The results of the analyses are as following: urban ecological park visitors had a positive attitude about the environment, and felt satisfied by the visitors' leisure benefits. The study also examined the relationships between visitors' expectations of the leisure benefits both before visiting and after visiting. The results showed that ecological park visitors had greater expectations regarding the leisure benefits of the ecological program. Leisure benefits have a positive influence on overall satisfaction, and a positive attitude for the environment does not affect satisfaction. This study reaches the conclusion that the ecology experience program utilizing ecological parks is very effective with regard to overall satisfaction in urban areas toward the general environment and ecological parks. One of the major implications of this study is to offer a way to improve user leisure benefits and promote ecological programs by developing ecological parks for the future.

Economic Assessment of Transmission Expansion in Uncertain Market (전력시장 및 계통 데이터의 불확실성을 반영한 송전망확장의 경제성 평가)

  • Lee, Jae-Hee;Kim, Jin-A;Joo, Sung-Kwan;Kim, Tae-Hoon;Ryu, Heon-Su;Cho, Kang-Wook
    • Proceedings of the KIEE Conference
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    • 2008.07a
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    • pp.562-563
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    • 2008
  • 경쟁적 전력시장에서는 이익주체의 다양화로 송전망확장은 개별 시장참여자의 경제적 편익에 큰 영향을 미칠 수 있다. 송전설비 투자계획은 미래 전력 시장 및 계통의 예측을 바탕으로 하기 때문에 예측의 불확실성에서 발생하는 설비투자의 과잉.과소투자의 최소화 방안이 필요하다. 따라서 본 논문은 송전망확장사업의 경제적 가치를 평가하는 방법에 대해 연구였고 미래 시장 및 계통의 불확실성을 반영하기 위해 전력수요와 연료가격의 과거 예측오차의 표준편차를 이용한 예측값의 확률밀도함수의 모델링 방법을 이용한 송전망확장의 경제성 평가 방법을 제시한다. Monte Carlo Sampling을 이용, 송전망확장으로 인한 시장참여자의 경제적 편익 변화의 기대값과 편익 변화의 범위를 산출함으로써 설비투자의 리스크와 잠재효과에 대해 분석한다.

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Calculation of optimal design flood using cost-benefit analysis with uncertainty (불확실성이 고려된 비용-편익분석 기법을 도입한 최적설계홍수량 산정)

  • Kim, Sang Ug;Choi, Kwang Bae
    • Journal of Korea Water Resources Association
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    • v.55 no.6
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    • pp.405-419
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    • 2022
  • Flood frequency analysis commonly used to design the hydraulic structures to minimize flood damage includes uncertainty. Therefore, the most appropriate design flood within a uncertainty should be selected in the final stage of a hydraulic structure, but related studies were rarely carried out. The total expected cost function introduced into the flood frequency analysis is a new approach for determining the optimal design flood. This procedure has been used as UNCODE (UNcertainty COmpliant DEsign), but the application has not yet been introduced in South Korea. This study introduced the mathematical procedure of UNCODE and calculated the optimal design flood using the annual maximum inflow of hydroelectric dams located in the Bukhan River system and results were compared with that of the existing flood frequency. The parameter uncertainty was considered in the total expected cost function using the Gumbel and the GEV distribution, and the Metropolis-Hastings algorithm was used to sample the parameters. In this study, cost function and damage function were assumed to be a first-order linear function. It was found that the medians of the optimal design flood for 4 Hydroelectric dams, 2 probability distributions, and 2 return periods were calculated to be somewhat larger than the design flood by the existing flood frequency analysis. In the future, it is needed to develop the practical approximated procedure to UNCODE.

Derivation of Mediation Proposals for Resolving Water Conflicts Using Game Theory (게임이론을 이용한 물 분쟁 해결의 조정안 도출)

  • Kim, Kil-Ho;Lee, Myoung-Woo;Yi, Choong-Sung;Shim, Myung-Pil
    • Proceedings of the Korea Water Resources Association Conference
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    • 2006.05a
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    • pp.1352-1356
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    • 2006
  • 우리나라에서 물과 관련된 분쟁은 민주화와 지방분권화가 가속화됨에 따라 갈등의 주체뿐만 아니라 전개양상까지도 다양하게 변화되고 있다. 최근에는 이 같은 갈등구조가 심화되고, 다양한 형태로 표출됨에 따라 사회불안요인으로까지 확대되고 있어 합리적이고 효율적인 분쟁해결을 지원하기 위한 방법론이 필요한 실정이다. 본 연구에서는 대안적 분쟁해결(ADR, Alternative Dispute Resolution)의 기법 중 하나인 조정(mediation)과정에서의 조정안 도출을 위해 게임이론을 적용하였다. 게임이론에 의한 합리적 해는 제시된 조정안에 객관성을 부여함으로써 의사결정과정의 신뢰성을 향상시킬 것으로 기대된다. 본 연구를 통해 제시한 방법론을 지역 간물 배분과 관련한 가상의 분쟁상황에 적용하였으며, 동적완비정보게임(dynamic complete information game)에서의 교섭게임(bargaining game)으로 구성한 뒤, 경기자(players) 간 배분비율과 배분량을 도출하였고, 이를 편익함수에 의한 양 경기자의 부족편익과 초과편익을 비교하여 그만큼의 편익 차를 보상해주는 조정을 모색하였다. 본 연구는 제3자(third party)에 의한 조정안 제안 시 객관적이고 합리적인 해를 제공하여 이해당사자들이 합의를 이끌어 내는 데 크게 기여할 수 있을 것으로 사료된다.

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A Study of the Factors Affecting Expected Benefits of Medical Services via Telemedicine (원격의료서비스에 대한 기대 편익 인식에 영향을 미치는 요인에 관한 연구)

  • Kim, Seong-eun;Noh, Ghee-Young;Choi, Jounghwa
    • Journal of Digital Convergence
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    • v.15 no.11
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    • pp.471-484
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    • 2017
  • The present study explored factors that influence consumers' benefit expectancy about telemedicine service. Responses from a national online survey of 927 adults (aged 19-59), collected in January 2016, were analyzed with multiple regression analysis. The results revealed: (1) Health consciousness positively influenced all three benefit expectancies (all ps < .05); (2) Doctor-patient communication efficacy positively influenced expectancy for convenience improvement (${\beta}=.107$, p < .01) and service quality improvement (${\beta}=.086$, p < .05); (3) Use of health-related smart applications contributed to positive expectancy for service quality improvement (${\beta}=.081$, p < .05) and cost-saving (${\beta}=.067$, p < .05). Some of the relationships were moderated by gender and residence. This convergence study, which examined public's perception about telemedicine from the perspectives of consumer psychology, media, and public health, provides practical implications to promote telemedicine service and educate consumers about it.

Estimation of Domestic Water Supply Benefit Using Demand Function Approach (수요함수 접근법을 이용한 생활용수 공급편익 산정)

  • Yeo, Kyu Dong;Yi, Choong Sung;Kim, Gil Ho;Lee, Sang Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.32 no.4B
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    • pp.233-242
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    • 2012
  • In the past, the domestic water supply benefit of dam has been estimated by replacement dam cost approach. But it is logically inappropriate that we use the second priority dam as a replaced facility. Therefore, this study aims to suggest the estimation method of the domestic water supply benefit by using demand function, which is deduced from Willingness-To-Pay (WTP) of consumers. For this purpose, a survey concerning the marginal WTP is carried out according to the change of water use amount used, targeted 1,000 households in metropolitan area. And by using the marginal WPT, we estimated the demand function of a family. Finally, the monthly benefit equation is derived. The approach is demonstrated and discussed for an example, the Song-Li-Won dam project which is now renamed Young-Ju dam. From the example study, the total benefit for the durable years (50 years), was about 90 billion won. The method proposed herein is expected to be practical and useful in the economic analysis of the domestic water supply project including dam construction, as well as in further studies.

The Valuation of HSA Business Using Broadband over Power Line (전력선통신망을 이용한 HSA사업의 경제적 타당성 분석)

  • Lyoo, Tae-Ho;Kim, Chang-Seob
    • Journal of Energy Engineering
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    • v.16 no.4
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    • pp.202-214
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    • 2007
  • The concept of HSA (Home Service Aggregator) is derived from performing the energy IT business efficiently as well as successfully launcing a new service based on BPL (Broadband over Power Line). The HSA business using a BPL can extend the field of energy industry and an give a chance to create a new demand by consumer-oriented services. This study focuses on the exact evaluation of HSA business using BPL, and reasonable trusty evaluation should be the first step to launch the HSA business. In this study, the categories of cost are comprised of equipment (mainly RSM and MGW) cost, instalation cost, and maintenance cost. AMR (Automatic Meter Reading), internet integration billing service, integration charging service, internet service, sorority service, and electricity safety are listed for benefit. In this study, the ROI of HSA business is 0.9594, which is less than 1. However, that value does not consider the electricity safety benefit which is classified as a social benefit. Therefore, the value can be above 1 if it includes social and private benefits.

An Economic Feasibility Analysis of A Public Project Using Contingent Valuation Method (조건부가치평가법을 활용한 공공사업의 경제적 타당성 분석)

  • Kim, Jong-Dae;Cho, Mun-Kee
    • Environmental and Resource Economics Review
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    • v.14 no.1
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    • pp.101-134
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    • 2005
  • Economic feasibility analysis for the public projects such as sewer improvement project differs from the one for the project by profit organization in that the former has to take into consideration the public benefit that cannot be priced in the market. This study presents a model case study for the economic feasibility analysis for the sewer improvement project by the City of Gumi, Korea. The project is planned for the period of 2003~2021. It utilized Contingent Valuation Method(CVM) to assess the public benefits such as improvement of environmental quality and quality of life that can not be priced in the market. WTP(Willing-to-pay) of a household of the Gumi was estimated at 2,865 Korean Won on average. The result of an economic feasibility test including the estimated WTP indicates that B/C ratio of the project turned out to be 0.97, slightly less than 1. This study is the first application of WTP estimated by CVM to the economic feasibility analysis of public project in Korea. It is expected to contribute to the decision makings in the public policy domain as well as academic development.

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A Methodology Study for Estimating the Benefits of Tilting Train Deployment (틸팅열차 투입에 따른 추정가능한 편익계상 연구)

  • Lee, Jin-Sun;Kim, Kyoung-Tae;Eom, Jin-Ki
    • Journal of the Korean Society for Railway
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    • v.12 no.5
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    • pp.700-706
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    • 2009
  • Unlike high-speed KTX trains and dual track railways, most single-track railways are not popular among passengers because of long travel hours. As a solution to the problem, tilting trains will be deployed along the conventional line. Tilting train has a mechanism that enables increased speed on regular and curved railway tracks. As a train rounds a curve at speed, objects inside the train experience centrifugal force. This can cause packages to slide about or seated passengers to feel squashed by the outboard armrest due to its centripetal force, and standing passengers to lose their balance. Tilting trains possess a top speed of up to 180 km per hour as opposed to the previous 140 km per hour, so allow the train to pass curve at higher speed without affecting passenger comfort. This paper describes the methodology study to estimate the benefits, especially on the extra benefits in case of tilting actuation.