• Proceedings of the Korean Institute of Navigation and Port Research Conference
• /
• 2012.06a
• /
• pp.556-558
• /
• 2012

해상교통관제사(VTSO; Vessel Traffic Service Operator)는 IMO RESOLUTION A.857(20) on Guidelines for Vessel Traffic Services와 IALA Recommendation V-103 on the Standards for Training and Certification of VTS Personnel에 의거 업무 수행에 있어 훈련되고 검증된 능력을 주기적으로 검증받고 만족스러운 수준을 유지할 수 있도록 갱신해야 한다. 또한, IMO Nav. 56th session Agenda item 8 Development of an E-navigation strategy implementation plan에 E-navigation 이행 전략 및 개발 프로그램에 의하면 육상에서 지원/제공해야 할 해양안전정보의 중요성이 대두되고 있으며, 향후 해상교통관제의 역할이 증대될 것으로 기대된다. 이에 본 연구에서는 현재 VTS Hardware에 집중된 관심과 초점이 인적 요소에 모아져야 함을 강조하면서, 해상교통관제 운영자의 자질 강화에 중점을 둔 교육 훈련프로그램 개발 방안을 제시하였다.

• Management & Information Systems Review
• /
• v.31 no.3
• /
• pp.185-222
• /
• 2012

The purpose of this paper is to examine the effects of internal marketings including education and training, internal communication, reward system, and welfare to job satisfaction and organizational commitment in the taxi company in Kangwon province. The results of this study were as follows. Firstly, reward system and welfare are having the positive effect to job satisfaction, but education & training and internal communication are having negative effect on job satisfaction. Secondly, the result of the analysis on the effect of internal marketing to organizational commitment has shown that education & training, reward system, and welfare are have the positive effect on organizational commitment. Unfortunately, the internal communication has shown the negative effect on organizational commitment. Thirdly, the result of the analysis has shown that job satisfaction has the positive effect on the organizational commitment. Lastly, on the result of the hypotheses verification, the internal marketing has an effect to job satisfaction and organizational commitment partly and job satisfaction has a positive effect to organizational commitment. Therefore, through continuous effort of internal marketing activities make a positive effect on taxi driver's job satisfaction and organizational commitment and help to maximize the effectiveness of the organization.

• Korean Security Journal
• /
• no.28
• /
• pp.79-102
• /
• 2011

This is a follow-up research of Oh Jae Hwan(2010) aimed to confirm the influence of the educational program of improved question search methods on the duty and job satisfaction of private security guards. For this research, a survey was conducted on a sampling of 170 private security guards living in Seoul and Gyeonggi province, as selected in the research of Oh Jae Hwan(2010). A frequency analysis, correlation analysis and multiple regression analysis were conducted on the collected data by using the SPSS 15.0. The Cronbach's ${\alpha}$ value of the reliability of the survey was over 0.800. The analyzed result of the research is as follows. It was found that when there was an increase in the content of educational training of the program there was also an increase in the job satisfaction and performance. This signifies that the contents of the improved educational program includes scientific and systematic techniques such as METT and action promoting questions, the adequately constructed practical skill education allows private guards to have confidence in their duty, the research reflects the current trends and has a high possibility of utilization due to its high relevance to the duties of private security guards.

• Journal of Digital Convergence
• /
• v.10 no.7
• /
• pp.23-29
• /
• 2012

This study organizational commitment and performance certification could affect vocational trainees for general characteristics of the demographic analysis, and variables according to the learned the difference between organizational commitment, and the result was as follows. First, in males than in females, ages 20s high school education level and marital status were higher in the unmarried than married. Second, vocational training pathways and variance analysis on age 20 in 16 patients (31.4%), 30, 14 (27.5%), 40 (33.3), 50 3 patients (5.9%), 60 1 (2.0%) and were followed in the order of 5-6 hours for a long time trainees prefer to be educated, and female than in male emotional and normative commitment to organizational commitment in the show were high. Ages 40 and an organizational commitment in their 20s and 50s was higher than 30. Qualifications and training satisfaction satisfaction appeared to influence normative commitment certification training influences organizational commitment. However, certification and satisfaction on organizational commitment (-) does not affect the present study showed the figures shown in the policy implications of the authorities gave is preparing to have meaning.

• Journal of Convergence for Information Technology
• /
• v.9 no.12
• /
• pp.271-278
• /
• 2019

Working in the beauty industry accompanies high emotional stress because of the need to provide face-to-face customer service. Therefore, beauty industry employees should be recognized as internal customers and job satisfaction should be enhanced through appropriate internal marketing (education and training, compensation system, delegation, management support). With this preceded, it could lead to employees providing various satisfactory services to external customers, ultimately resulting in maximized sales and lower turnover rate. Four hypotheses were established to support this proposition, and 320 copies of questionnaires were collected from Nov. 1 to Dec. 30, 2018 targeting the beauty industry franchise workers which were analyzed through frequency analysis, reliability analysis, confirmatory factor analysis, correlation analysis, route Analysis and the like, using programs AMOS 21.0 and SPSS 22.0. As a result, education and training did not affect employees' job satisfaction, but the compensation system, delegation, and management support had a positive(+) effect.

• Journal of vocational education research
• /
• v.30 no.4
• /
• pp.241-258
• /
• 2011

This study analyzes educational panel on the relationship between college life and job satisfaction of women college graduates. Higher college satisfaction increases job satisfaction of women workers with college degrees. Job training programs increase job satisfaction. However, job satisfaction relative to her skills and competency becomes lower when they complete a number of job training programs. Moreover, English education and job training programs exert positive influences over the effects of college satisfaction on job satisfaction of women workers with college degrees. Thus, although there are conflicting aspects, job training programs have potentials to contribute to the job satisfaction. The results of the study suggest that college life is closely related with their job experiences. However, Korean society neglects the importance of college relative to four-year university. Thus, Korean society exerts efforts toward enhancing the educational quality of college education.

• Journal of the Korea Society of Computer and Information
• /
• v.17 no.10
• /
• pp.185-192
• /
• 2012

Call Center requires an ability of agents a lot more than face-to-face contact due to being achieved communication by non face-to face channel for contact with customers. In order to improve the ability of agents, Call Center carries out various educational training according to their work experience and function and with the accomplishment of educational training, Call Center is going to fulfill to develop its quality of counseling and productivity. On the other hand, due to investment of a lot of time and budget to educational training, it is needed to grasp and manage about its effectiveness that how helpful the training is for performance of work-site operations through evaluation of educational training. Having Seen researches about evaluation of educational training until these days, most researches have mainstream to measure satisfaction and a level of learning or degree that how the learning transfers to actions. It is found that a research about an entire evaluation model should be required. This study aims to investigate effectiveness of Call Center educational training from the level of recognition by reflecting Kirkpatrick's the four levels of learning evaluation. By the four levels, reaction, learning, behavior and results, the study found out a connection with standards of evaluation about each levels. In addition, by using structural equation modeling, it was examined goodness of fit about the entire model. Furthermore, by an alternative model, considering a direct relation between a factor of reaction and behavior, it was compared and examined goodness of fit of overall model of the study model and the alternative one.

• The Journal of the Korea Contents Association
• /
• v.22 no.8
• /
• pp.44-53
• /
• 2022

The purpose of this study is to plan and develop contents for training social skills using robots for elementary school students. Seven functions (guiding activity, providing reinforcement, guiding students behavior, team setting, presenting team order, timer setting, and checking scores) were developed by analyzing functions that robots can take charge of in the training contents. A total of 8 sessions of social skills training contents were developed by selecting social skills required for academic achievement and social interaction of elementary school students. The lesson consisted of providing positive and negative examples, modeling, role-playing, providing feedback on performance, and encouraging generalization stages using effective strategies for acquiring social skills. After developing social skills training contents using robots for elementary school students, so-called Friendly Friends (FF), a satisfaction survey was conducted on the field application of contents and participating students and teachers to examine the acceptance pattern. As a result, it was found that the participating students and teachers were satisfied with the contents. Finally, the meaning and the expected effects of the 'FF (Friendly Friends)' contents were discussed, and also, the matters to be considered when developing social skills training contents using robots in the future were suggested.

• Proceedings of the Korea Society for Industrial Systems Conference
• /
• 2009.05a
• /
• pp.49-58
• /
• 2009

In business training, the biggest change through training plan, choosing trainees and conducting the training has been on education environment by information system. These changes are to attain effective learning based on the customer not the supplier. However there are still passive operation on the companies' strategic training course. Accordingly, the purpose of this study is to offer alternatives for the difficulties on educational training operation and to find the way for effective operation.

• Journal of Agricultural Extension & Community Development
• /
• v.23 no.3
• /
• pp.233-242
• /
• 2016

This study aimed to analyze educational satisfaction and the relationship between learning transfer and learning persistence shown after actual education targeting students who participated in the agricultural education and training. Conclusions based on the study results can be suggested as follows. First, of the factors related to learning persistence, satisfaction of educational contents turned out to be a statistically significant factor with a positive effect in the agricultural education and training. Students participating in the agricultural education and training have a conspicuous object to learn for improving ability which is necessary for and applicable to agriculture. Second, of the three factors related to learning transfer in the agricultural education and training, satisfaction of educational contents, educational facilities and satisfaction of environment turned out to have a positive effect. Third, results show that satisfaction of instructors does not affect both learning persistence and learning transfer. Lastly, in case of education and training for field practice, this study is suggesting the necessity of research by accessing in a concrete and detailed manner such as learning contents, instructors, educational facilities and satisfaction of environment from the comprehensive concept of educational satisfaction in the directivity of study related to satisfaction.