• Title/Summary/Keyword: 관광 정보 서비스

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A Study on the Effect of the Service Quality of Local Festival on Visitors' Satisfaction (지역축제에서의 서비스품질이 참가자 만족도에 미치는 영향에 관한 연구)

  • Lee, Eun-Ji;Moon, Jea-Young;Kwon, Eun-Sil;Kim, Hyo-Kyung
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2019.07a
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    • pp.201-202
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    • 2019
  • 본 연구는 지역축제에 있어 축제참가자에 대해 긍정적인 영향을 주는 요인이 무엇인지를 알아보고자 한다. 지역축제의 경우 경제적, 환경적, 사회 문화적 영향을 받는다는 기존 연구들의 결과를 바탕으로 본 연구에서도 이러한 요인들을 반영하여 지역축제에서 필요한 서비스품질은 무엇인지를 알아보고자 한다. 본 연구는 이러한 결과들의 도출을 우리나라의 지자체에서 시행하고자 하는 지역축제에서 필요로 하는 전략의 방향을 정하는데 도움을 주고 수도권에 비교하여 낙후된 지방의 문화생활 발전에 기여하고자 한다.

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A Study on the Impact of User Service-related Items for the Public Library Evaluation (이용자서비스 관련 항목이 공공도서관 평가에 미치는 영향에 관한 연구)

  • Choi, Eun-Ju
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.2
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    • pp.165-184
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    • 2002
  • Recognizing user services as one of the most important and essential part in the public library, this study focuses on seeking for innovative ideas for the improvement of user services. Data analyses is based on the written survey submitted by public libraries throughout the nation. Questions related with user services are analyzed. and some influential factors in relation with the selection of superior libraries are compared with those of public libraries as a whole. Active library services for the users are revealed as the most important factor to be included in superior library group.

Analysis of Tourism Popularity Using T-map Search andSome Trend Data: Focusing on Chuncheon-city, Gangwon-province (T맵 검색지와 썸트랜드 데이터를 이용한 관광인기도분석: 강원도 춘천을 중심으로)

  • TaeWoo Kim;JaeHee Cho
    • Journal of Service Research and Studies
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    • v.12 no.1
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    • pp.25-35
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    • 2022
  • Covid-19, of which the first patient in Korea occurred in January 2020, has affected various fields. Of these, the tourism sector might havebeen hit the hardest. In particular, since tourism-based industrial structure forms the basis of the region, Gangwon-province, and the tourism industry is the main source of income for small businesses and small enterprises, the damage is great. To check the situation and extent of such damage, targeting the Chuncheon region, where public access is the most convenient among the Gangwon regions, one-day tours are possible using public transportation from Seoul and the metropolitan area, with a general image that low expense tourism is recognized as possible, this study conducted empirical analysis through data analysis. For this, the general status of the region was checked based on the visitor data of Chuncheon city provided by the tourist information system, and to check the levels ofinterest in 2019, before Covid-19, and in 2020, after Covid-19, by comparing keywords collected from the web service sometrend of Vibe Company Inc., a company specializing in keyword collection, with SK Telecom's T-map search site data, which in parallel provides in-vehicle navigation service and communication service, this study analyzed the general regional image of Chuncheon-city. In addition, by comparing data from two years by developing a tourism popularity index applying keywords and T-map search site data, this study examined how much the Covid-19 situation affected the level of interest of visitors to the Chuncheon area leading to actual visits using a data analysis approach. According to the results of big data analysis applying the tourism popularity index after designing the data mart, this study confirmed that the effect of the Covid-19 situation on tourism popularity in Chuncheon-city, Gangwon-provincewas not significant, and confirmed the image of tourist destinations based on the regional characteristics of the region. It is hoped that the results of this research and analysis can be used as useful reference data for tourism economic policy making.

Using the Beacon Tourist reminder (Beacon을 이용한 관광 알리미)

  • Bae, SeYeong;No, GyeongA;Kim, GaYeong;Choi, Jongmyung
    • Proceedings of the Korea Information Processing Society Conference
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    • 2015.10a
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    • pp.520-522
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    • 2015
  • 저전력 블루투스(BLE, Bluetooth Low Energy)를 이용해 사람이나 사물의 위치를 파악하는 근거리 무선 통신 기술을 제공한다. 과거에는 GPS로 건물 밖의 이동 데이터만 확인 가능 했다면, Beacon은 실내에서의 객체 이동 위치 데이터와 이동 경로를 측정 할 수 있는 기술이다. 본 애플리케이션에서는 BLE를 통한 비콘셀이 항시 ID를 주변으로 뿌리고, 이를 인식한 단말기가 수신한 ID를 통해 Beacon 서비스 서버에 접속하여 정보를 받는 방식으로, Beacon이 설치된 장소에서 특정 범위 안에 있는 단말기기는 Beacon 서버를 통하여 관광지의 정보 서비스를 제공한다.

The Effect of Dessert Cafe's Servicescape on CustomerEngagement through Big Data Analysis (빅데이터 분석을 통한 디저트 카페의 서비스스케이프가 고객인게이지먼트에 미치는 영향)

  • DAYOUNG NO;GI-HWAN RYU
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.4
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    • pp.693-697
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    • 2023
  • As of 2022, dessert cafe trends are changing faster, customers' needs are becoming more demanding, and Koreans' consumption tendencies are changing rapidly, so this study investigates servicescape and customer engagement factors for dessert cafes through big data to identify servicescape and customer engagement factors.

A Study about Information Demand and Satisfaction of Medical Tourists who Visit Korea: focusing on Chinese and Russian (방한 의료관광객의 정보요구도 및 만족도 연구: 중국인 러시아 인을 중심으로)

  • Jin, Ki-Nam;Cha, Sunmi;Kim, Sunmi
    • The Journal of the Korea Contents Association
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    • v.16 no.9
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    • pp.560-568
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    • 2016
  • In Korea, management support has been given at the government level for activities to attract foreign patients. China and Russia ranked on top of the lists for in-bound medical tourists. The purpose of this study is to examine the experiences of medical tourists in Korea, the demand for information, and the level of satisfaction regarding their experiences. 100 cases of medical tourists from China and Russia were collected through the mail survey. While Chinese used beauty, skin-care related products, Russian experienced the grocery shopping and wellness related services. Most patients from both nationalities experienced the traditional food in Korea and wanted to know about beauty products. Chinese wanted to get more information about Korean traditional food Russian. Finally, Russian showed higher overall satisfaction scores than Chinese respondents. If we reflect these results as a contents, it can be useful to attract foreign patients.

Technology of Location-Based Service for Mobile Tourism (모바일 관광을 위한 위치 기반 서비스 기술)

  • Lee, Geun-Sang;Kim, Ki-Jeong;Kim, Hyoung-Jun
    • Journal of the Korean Association of Geographic Information Studies
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    • v.16 no.3
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    • pp.1-11
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    • 2013
  • This study developed the algorithm of location-based service for supplying the efficient tourism service to traveller using mobile device and applied it to the Jeonju HANOK village. First, the location service was advanced using algorithm coupling with GPS error range and travel speed in single line, and with GPS location and nearest neighbor method to line in multiple one. Also this study developed a program using DuraMap-Xr spatial engine for establishing topology to Node and Link in line automatically. And the foundation was prepared for improving travel convenience by programming location-based service technology to single and multiple lines based on Blackpoint-Xr mobile application engine.

A Study on Strategy for developing LBS Entertainment content based on local tourist information (지역 관광 정보를 활용한 LBS 엔터테인먼트 컨텐츠 개발 방안에 관한 연구)

  • Kim, Hyun-Jeong
    • Archives of design research
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    • v.20 no.3 s.71
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    • pp.151-162
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    • 2007
  • How can new media devices and networks provide an effective response to the world's growing sector of cultural and historically-minded travelers? This study emerged from the question of how mobile handsets can change the nature of cultural and historical tourism in ubiquitous city environments. As wireless network and mobile IT have rapidly developed, it becomes possible to deliver cultural and historical information on the site through mobile handset as a tour guidance system. The paper describes the development of a new type of mobile tourism platform for site-specific cultural and historical information. The central objective of the project was to organize this cultural and historical walking tour around the mobile handset and its unique advantages (i.e. portability, multi-media capacity, access to wireless internet, and location-awareness potential) and then integrate the tour with a historical story and role-playing game that would deepen the mobile user's interest in the sites being visited, and enhance his or her overall experience of the area. The project was based on twelve locations that were culturally and historically significant to Korean War era in Busan. After the mobile tour game prototype was developed for this route, it was evaluated at the 10th PIFF (Pusan International Film Festival). After use test, some new strategies for developing mobile "edutainment content" to deliver cultural historical contents of the location were discussed. Combining 'edutainment' with a cultural and historical mobile walking tour brings a new dimension to existing approaches of the tourism and mobile content industry.

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The Design of Platform for Ecotourism Information Supply (생태 관광 정보 제공을 위한 플랫폼 설계)

  • Kwon, Seong-Hyeon;Kim, Young-Geun;Son, Cheol-Su;Kim, Won-Jung
    • The Journal of the Korea institute of electronic communication sciences
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    • v.13 no.2
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    • pp.419-426
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    • 2018
  • Ecotourism refers to tourism that senses and observes superior natural resources, cultural resources and history around. Today, as the current leisure patterns of the people change, a healing trip to find nature is being activated. In this paper, we propose a platform design and construction for providing ecotourism information. In the proposed platform, first, the image file of the eco-tourism objects taken every day from the image capture device is collected, converted into a video, uploaded to the server, then, when the tourist arrives at the eco-tourism object, It is designed to be able to watch.

The Role of Tourist Information Centers and Tourism Information Systems (관광정보안내체계의 문제점 및 개선방안)

  • 한상겸;전창석
    • The Journal of Information Technology
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    • v.5 no.1
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    • pp.143-156
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    • 2002
  • Tourist Information Center has been played an important part of role in the promotion of tourism for both inbound and domestic market. The purpose of this paper is to examine the situation of our tourist information centers in context with information and personnel service. As a result we suggested some findings. According to studies, tourism information provided by TIC is critical and decisive for specific travel type and leisure travelers visit TIC more often than the other types of travelers. The specific aspects of tourism information is accuracy and currency which based on the characteristics of intangibility and perishability. According to this encouragement tourism information system should have to shifted to internet basis. This movement enabled tourism industry to make the atmosphere for portal or hub site for the effective operation of this system. The regionally networked system can make it possible to cope with some characteristics of tourism products. Reservations and information retrievals are major function of portal site. The data from suppliers (hotels, restaurants, event organizers, transportation, attractions etc) must be up-dated, controled by regional TIC and the connections should be extended among the regional TICs.

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