• Asia-Pacific Journal of Business
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• v.1 no.2
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• pp.83-106
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• 2010

The purpose of this study is to examine how perceived service quality influences perceived uncertainty, customer satisfaction, relation quality and loyalty, and in turn, provides insight for Korean banks when they penetrate into the Chinese marketplace. The findings are as followed. First, Perceived uncertainty has an important mediating role in the relation between perceived service quality and customer satisfaction. Second, perceived service quality has a direct effect on customer satisfaction, customer satisfaction has an important mediating role in the relationship between perceived service quality and relationship quality. Third, perceived uncertainty has a direct effect on customer satisfaction, but is significantly negative. Customer satisfaction has an important mediating role in the relationship between perceived uncertainty and relationship quality. Fourth, relationship quality has a direct effect on attitudinal loyalty and behavioral loyalty.

• The Journal of the Convergence on Culture Technology
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• v.5 no.2
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• pp.77-82
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• 2019

The purpose of this study is to analyze the relationship between the controlling shareholding ratio and the business diversification of savings banks The difference in this study is the analysis of the relationship between the controlling shareholding ratio of the savings bank and the business diversification using panel data. In this study, the semi-annual financial statements for the period 2014-2018 were used on the basis of a sample of 79 saving banks. The research model is analyzed using random effects generalized linear square (GLS) model considering the autocorrelation problem. As a result of the empirical analysis, it is estimated that the relationship between the controlling shareholding ratio of the savings bank and the business diversification is significant (+). This is the result of supporting the hedging hypothesis.

• Journal of Korea Society of Industrial Information Systems
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• v.14 no.1
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• pp.73-89
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• 2009

This research examines the factors that influence a consumer's decision to switch to new self-service technologies. The model related to attitudes, anticipated outcomes and intentions to change a behavior was assessed using structural equation modeling at the context of a banking industry. The results revealed that 1) an attitude toward a staff, Internet banking, and an ATM would influence an attitude toward a bank, 2) an attitude toward Internet banking and ATM influence utility and enjoyment, and an attitude toward Internet banking and staff affect social acceptance, 3) an attitude toward a bank was positively associated with enjoyment, 4) an attitude toward Internet banking had a positive effect on the intention, but an attitude toward an ATM had a negative one, and 5) both anticipated outcomes, enjoyment and social acceptance, were found to influence an intention to change behavior, but utility was found to affect negatively.

• KDI Journal of Economic Policy
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• v.34 no.4
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• pp.69-90
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• 2012

This paper explores the effect of the countercyclical capital buffer using a DSGE (Dynamic Stochastic General Equilibrium) model with a banking sector. The main results are following. First, if the CAR (capital asset ratio) rises by 1%p as the countercyclical capital buffer, output and credit would increase less than otherwise by 0.8%p and 1.2%p, respectively. Second, the countercyclical capital buffer would decrease both credit and debt of banks, or deposit, and, as a result, boost the CAR. However, if we are going to use monetary policy to control credit expansion by allowing the interest rate to respond to credit, bank capital would also diminish, which would cause the CAR to be lower.

• The Journal of the Convergence on Culture Technology
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• v.7 no.1
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• pp.511-517
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• 2021

In this paper, we analyzed the impact of capital adequacy requirements on the profitability of Korean banks using DOLS model. As a result of the analysis, the impact of BIS capital ratios on commercial and regional banks was different. Demand for capital adequacy has a greater and more significant negative impact on regional banks than on commercial banks. It was shown that bank characteristic variables rather than macroeconomic variables have a more significant effect on bank profitability. In addition, a rise in the BIS capital ratio reduces the profitability of commercial and regional banks, and the higher the ratio of loan-loss provisions, the stronger the relationship. In the case of commercial banks, it is estimated that the demand for capital adequacy did not have a significant impact as they are relatively large and faithful in capital compared to regional banks. However, in the case of regional banks, safer assets need to be selected to meet the BIS capital ratio, and the increasing propotion of these safe assets seems to have a relatively greater negative impact on profitability. Consequency, the financial authorities should consider this results and implement the bank's capital regulation policy.

• Journal of Digital Convergence
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• v.18 no.11
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• pp.311-318
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• 2020

This study was done to explore the correlation among self-determination, learning commitment and learning outcomes and identify factors related learning outcomes under academic credit bank system. The survey was conducted self-report questionnaire. The data collection period was form April to November 2018. Participants were 144 registered nurses working currently under academic credit bank system. Collected data were analyzed using SPSS/WIN 24.0. Learning outcomes had a positive correlation with self-determination and learning commitment. learning commitment. Self-determination was positively correlated learning commitment. Factors affecting learning outcomes included self-determination and learning commitment. And self-determination and learning commitment accounted for 32.1% of the variance in learning outcomes. Therefore, developing learning outcomes support for improving self-determination and learning commitment. Future research will be needed to clarify the effects of learning outcomes promotion program on self-determination and learning commitment.

• KDI Journal of Economic Policy
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• v.16 no.4
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• pp.47-80
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• 1994

본 연구는 우려나라 기업집단(企業集團)의 비용함수분석(費用函數分析)을 통해 제조업과 금융업간의 기술적 생산조건을 규명함으로써 제조산업(製造産業)과 금융업겸영(金融業兼營)의 효율성여부를 분석하고, 앞으로의 바람직한 금융소유지배규제정책방향(金融所有支配規制政策方向)을 모색하고 있다. 기업집단의 비용함수분석결과에 의하면 비금융제조업(非金融製造業)과 증권업(證卷業)간에는 범위(範圍)의 경제(經濟)(상호효율증진효과(相互效率增進效果))가 있는 반면 제조업(製造業)과 은행업(銀行業)이나 기타금융업과(其他金融業)의 사이에는 그런 관계가 부재(不在)하며, 우리나라 기업집단(企業集團)들은 평균적으로 규모가 과대하여 비효율(非效率)을 초래하고 있는 것으로 관찰되고 있다. 앞으로 우리 경제(經濟)의 개방화(開放化)와 금융자율화(金融自律化) 그리고 세계경제(世界經濟)의 통합화(統合化)가 진전됨에 따라서 제조업(製造業)과 증권업(證卷業)의 겸영(兼營)및 소유지배관계(所有支配關係)는 지속강화(持續强化)되겠지만 제조업(製造業)과 은행업(銀行業)과의 관계는 오히려 그 연계(連繫)가 약화(弱化)되며, 기업집단(企業集團)의 평균규모도 축소조정(縮小調整)될 것으로 전망된다. 이에 따라 장기적으로 금융소유규제정책(金融所有規制政策)은, 우선은 은행업과 제조업간의 소유지배를 허용하든 금지하든 어느 경우나 뚜렷한 자원배분(資源配分)의 왜곡(歪曲)이나 효율증진효과(效率增進效果)가 나타나지는 않기 때문에, 정부가 특정 소유구조를 강제하기보다는 은행(銀行)이나 기업(企業)들이 자체판단(自體判斷)에 의해 최적소유구조(最適所有構造)를 결정(決定)하도록 하되, 특정 소유지배관계(所有支配關係)의 형성이 금융산업 및 경제내에 경쟁저해적(競爭沮害的) 효과(效果)를 초래하지 않도록 하는 경쟁정책적(競爭政策的)차원에서 접근(接近)하는 것이 바람직할 것으로 판단된다. 그리고 소유집중(所有集中)에 따른 은행(銀行)의 안전(安全) 건전성(健全性) 저해효과(沮害效果)를 방지하기 위해서는 동일인(同一人) 여신한도(與信限度)의 엄격한 운용(運用) 등 건전감독기능(健全監督機能)을 보강해야 할 것이다.

• 한국IT서비스학회:학술대회논문집
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• 2006.11a
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• pp.506-511
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• 2006

본 연구의 목적은 지난 2004년에 공표된 바젤II 규정에 의거 각국 은행들에 대한 체계적인 위험관리가 강화되는 상황에서 최근 국내 S은행에서 은행권 최초로 기존의 DRP(Disaster Recovery Planning)차원을 넘어선 전행 차원의 BCP프로세스를 구축하게 되었다. 여타 은행들도 대형 재난 및 바젤II 규정등에 대비해 금명간 체계적인 BCP시스템을 갖추게 될 것인바, 이러한 BCP시스템의 구축에 따른 효과로 실제 재해 상황에서 이러한 시스템이 은행의 안정적인 업무수행을 보장하는데 그 주된 목적이 있겠지만, BCP 프로세스에 포함된 내용으로서 BIA(Business Impact Analysis)를 통한 RTO(Recovery Time Objectives), 그리고 BCP 프로세스의 추진으로 은행의 여러 이해관계자들에게 미치는 영향등을 고려해 은행원들의 평시 업무수행절차나 프로세스등의 개선등을 통해 은행원들의 직무만족도에 어느 정도 영향을 미치는지 살펴보고자 한다.

• The Journal of the Convergence on Culture Technology
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• v.7 no.4
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• pp.1-7
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• 2021

The purpose of this study was to analyze the effect of household loan share on bank management soundness. The results of the empirical analysis are summarized as follows. First, as a result of estimating coefficient of the mortgage loan ratio shows a significant negative relationship with the BIS equity capital ratio of banks. In addition, it was found that the mortgage loan ratio had a significant positive (+) effect on Eunhae's BIS and equity capital ratio after the financial crisis. Second, as a result of the estimation coefficient of the mortgage ratio showed a significant positive (+) relationship with the NPL of the bank and below. In addition, it is estimated that the bank's secured loan ratio changed significantly before and after the financial crisis in the effect of banks' NPL and substandard-and-below loans. It is expected to make implication to financial policy and banking regulation and supervision. We believe that more efforts should be made to increase the soundness of household loans in preparation for risk factors that may arise from exogenous factors such as changes in the international financial environment and falling property prices.

• Management & Information Systems Review
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• v.36 no.4
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• pp.53-80
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• 2017

The purpose of this study is to examine the determinants of the number of bank relationships in Korea. Firm-specific determinants considered here include leverage, size, age, return on asset, investment grade, tangibility, liquidity, R&D expenditure. We estimate the effects of these variables, and compare the results with those from previous studies performed for other economies. Concerning the effects of business cycle, we find that the business cycle is an important factor in determining the number of bank relationships. The number of bank relationships varies over the business cycle, and we notice a counter-cyclical behavior, which means the number decreases during economic expansions and increases during contractions. This result can be interpreted as a result of firms' diversification of borrowings into multiple banks in order to reduce the liquidity risk during the recession. In the subsets, however, the number of bank relationships for large firms is stable regardless of the business cycle. Unlisted firms, non-chaebol, and low credit quality firms which have relatively limited access to alternative sources of financing show counter-cyclical behavior. Finally, such phenomena is not observed in the non-competitive credit market, while they show a counter-cyclical behavior in the competitive credit market.