• Title/Summary/Keyword: 과정적 경영성과

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BSC를 통한 전략 집중형 조직 구현

  • Lee, Jeong-Gu;Yu, Jeong-Seop;Lee, Chan
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.652-657
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    • 2008
  • BSC는 전략을 일관되고 통찰력있게 기술하고 전달할 수 있는 체계를 조직에 제공해 준다. 우리가 전략을 기술할 수 없다면, 전략의 실행도 기대할 수 없는 것이다. BSC를 도입하여 획기적인 성과를 창출하는 조직을 말하는 전략 집중형 조직(SFO)에는 아래와 같은 5가지 원칙이 있는 것으로 알려져 있다. 최고경영진의 리더십을 통해 변화를 이끌어내라. 전략을 지속적인 프로세스로 만들어라. 전략을 모든 사람들의 일상업무로 만들어라. 전략의 전사적 정렬을 통해 시너지를 창출하라. 전략을 실천적 용어로 구체화하라. A 기관에서는 '05 년 BSC 도입 전 전략집중 조직진단을 실시하였으며, 1 년의 초기 도입과정 후 '06년 5월 1년간의 과정을 확인해 보기 위하여 다시 전략집중 조직진단을 실시하였으며, 2년간 BSC 실행 후, '08 년초 다시 전략 집중형 조직진단을 실시하였다. 3 년간의 BSC 추진과정을 소개하고, 3 년의 전략집중 조직진단 결과를 중심으로 과연 BSC 추진 조직이 5 가지 영역에서 어떻게 변화되어 가는지를 분석하고자 한다.

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An Empirical Study on the Relationships among Safeguarding Mechanism, Relationship Learning, and Relationship Performance in Technology Cooperation Network by Applying Resource Based Theory (자원기반이론을 적용한 기술협력 네트워크에서 보호 메커니즘, 관계학습, 관계성과의 관계에 대한 실증연구)

  • Kang, Seok-Min
    • Management & Information Systems Review
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    • v.35 no.2
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    • pp.45-66
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    • 2016
  • Firms can make scale of economy and scope of economy by internalizing and using new advanced technology and knowledge from technology cooperation network, decrease risk and cost with partner firm of technology cooperation network, and increase market advantage of product & strengthen firms' position in the market. Due to the advantages of technology cooperation network, the related studies have focused on the positive effect of technology cooperation network. However, the related studies investigating the relationship between technology cooperation network and firm performance have only examined the role of technology cooperation network. Safeguarding mechanism, relationship learning, and relationship performance are categorized into the process of technology cooperation network, and this categorization is applied as resources, capability, and performance by resource based view. The empirical results are reported as belows. First, relationship specific investment and relationship capital positively affect on relationship learning as capability. Second, information sharing, common information understanding, and relationship specific memory development positively affect on long-term orientation, but information sharing has no impact on efficiency and effectiveness. Third, relationship specific investment positively affects on relationship capital and efficiency and effectiveness have positive effects on long-term orientation. Applying technology cooperation network in asymmetric technology dependency with resource based theory, this study suggested the importance of both safeguarding and relationship learning by investigating the relationship among safeguarding, relationship learning, and relationship performance. And it is worthy that this study investigated how firms' behavior change affects relationship performance in the relationship of technology cooperation partner.

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What factors influence the managers' compensation stickiness (경영자 보상의 하방경직성에 영향을 미치는 요인)

  • Chi, Sung-Kwon
    • Management & Information Systems Review
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    • v.29 no.4
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    • pp.333-357
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    • 2010
  • Purposes of this paper are to investigate whether managers' compensation is sticky as accounting performance(ROA) vary or not and explore further what factors influence the managers' compensation stickiness. To empirically study the stickiness of managers' compensation, we used the financial data from manufacturing firms lised in the Korea Stock Exchange(1,000 firm-year data for 4 years). The results are as follows : First, managers' compensation is sticky with respect to change in accounting performance. That is, the increase in managers' compensation as accounting performance increases is greater than the decrease in managers' compensation in respect to equivalent decrease in accounting performance. Second, the degree of managers' compensation stickiness increases when managers have influence and contribution to firm value. Specifically, the degree of stickiness is positively associated with investment opportunity set, intangible assets' value, uncertainty of firms' operating environment, complexity of organizational hierarchy. But firms' size reversely impacts on the degree of managers' compensation stickiness.

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BSC 기반 지식자산 평가를 위한 은행업 계층적 평가모형 개발

  • Yun, Mi-Hyang;Park, Cheol-Su;Yu, Yeong-Gwan;Lee, Jong-Mu
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.300-305
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    • 2007
  • 재무성과와 지식자산을 함께 관리할 수 있는 통합적 성과평가 방법을 도입함으로써 미래 기업가치를 제고시킬 수 있는 필요성이 증가하고 있다. 국제적인 추세에 발맞추어 본 연구의 목적은 지식자산 평가에 대한 기존 연구와 Kaplan & Norton이 주창(1992)한 균형잡힌 성과기록표(Balanced Score Card : BSC)를 이용하여 지식자산 평가 지표 개발과 이러한 평가를 위해 Saaty가 개발한(1980) 계층적 분석과정(Analytic Hierarchy Process : AHP)방법론을 적용한 평가모델을 제시하고, 국내 A은행을 대상으로 지점을 평가하는 연구를 수행하였다.

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A Study on the Design Strategic Managemnet System Utilizing the Concept of Balanced Scorecard (균형성과표를 활용한 디자인 전략 경영 시스템에 관한 연구)

  • 제현주;정경원
    • Proceedings of the Korea Society of Design Studies Conference
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    • 1999.10a
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    • pp.76-77
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    • 1999
  • 급속한 경영환경의 변화는 기업의 포지션과, 장기적인 개발 기획등에 초점을 맞추던 전통적인 기획과는 다른 전략 경영 기법을 요구하고 있다. 경영환경의 변화는 전략의 실행 과정을 운영/통제 모드에서 변화 유도 모드로 변환시키고 있기 때문이다. (중략)

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The Causal Relationship among Vision-sharing, Communication, Management Competences and Performance of Agricultural Product Unit in Rural Village Level (마을단위 농업경영체의 비전공유, 의사결정과정, 실무경영역량과 경영성과와의 관계)

  • Park, Un Sun;Park, Joo Sub;Jo, Hyung Rae;Lee, Sang Young
    • Journal of Agricultural Extension & Community Development
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    • v.20 no.1
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    • pp.105-141
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    • 2013
  • This study focuses on the vision-sharing practices, actual management capabilities and marketing competence for management which are supposed to be associated with the performance of village-based agricultural production sector. For this, vast literatures related to this issues were reviewed and analyzed. and which were used to establishment of research model. And then questionnaire were developed along the research model, survey were implemented using the questionnaire. In survey both of questionnaire and interview were used to obtain proper opinion. Total of 51 completed questionnaires were obtained and used to empirical analysis. The correlation method was used to investigate the relationships between factors affecting performance of agricultural production unit and performance. Major findings are as follows: (1) in overall, factors related to the vision-sharing or communication are not so important or even negative effects on the performance (2) in overall, factors of management competences are relatively associated with the performances positively (3) in overall, general management capabilities like planning or analyzing were positively related to the performance (4)significant factors which were related to the positive effects on the performances were alternatives considering risk of depreciation, securing stable customers, retention of professional personnels.

The Relationship between Customer Participation and Friendship and Their Influences on Relational Outcomes (고객참여행동과 프렌드십의 관계 및 이들의 관계마케팅 성과에의 영향)

  • Ahn, Jin-Woo
    • Management & Information Systems Review
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    • v.32 no.2
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    • pp.137-164
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    • 2013
  • This research examines not only the relationship between customer participation and friendship on which are focused in service marketing, but also their influences on relational outcomes. It has been well-known that customer participation had strong influence on an interaction with service provider in a service encounter which could build up social aspects of customers-service firms, as well as functional aspects. Thus, this paper identify the relational outcomes generated by customer participation and social bonds, not just customer satisfaction or service quality. As results, considering the impact of customer participation on the interaction process, customer participation had a directly positive effect on the friendship significantly. Additionally, friendship influenced by customer participation and interaction with a service provider was examined that it could have influences on relational outcomes such as relationship quality and customer loyalty. Therefore, customer participation can get rich the process of interaction, which can build up friendship between customers and service providers. Ultimately, it is estimated that customer participation and friendship can lead relational outcomes.

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Firm's performance prediction model by applying ANN (인공신경망을 활용한 기업실적예측 모델)

  • Lee, Joon-Hyuck;Kim, Gab-Jo;Park, Sang-Sung;Jang, Dong-Sick
    • Proceedings of the Korea Information Processing Society Conference
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    • 2014.04a
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    • pp.773-776
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    • 2014
  • 최근 기업의 기술력이 기업의 경영성과에 미치는 영향이 증가함에 따라 기업이 보유한 기술적 정보가 경영성과예측에 있어 필수적 요소로 대두되었다. 본 연구에서는 기업의 기술적 정보를 담고 있는 특허정보 및 특허지표를 활용하여 기업의 경영성과를 정량적으로 예측하는 모델을 제안한다. 또 미국 정보통신기업의 재무정보와 특허정보를 활용하여 제안된 예측모델을 구축하고 그 성능을 검증 및 평가하였다. 본 연구에서 제안한 기업실적예측 모델의 구축을 위해 인간의 두뇌가 학습하는 과정을 모방한 인공신경망알고리즘을 활용하였다.

The Impact on the Business Performance of CRM System -Using the Balanced Scorecard- (고객관계관리(CRM) 시스템이 경영성과에 미치는 영향 -균형성과표(BSC)를 활용한 성과측정-)

  • Lee, Jae-Sik
    • Management & Information Systems Review
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    • v.29 no.3
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    • pp.97-121
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    • 2010
  • Many enterprises introduce CRM as a new process accessible to customers. And BSC forces managers to focus on balanced measures of business performance that are most critical. The purpose of this study is to find out the determinants of CRM adoption through the analysis which examine the relationship among the key success factors, and business performance using the BSC perspective. This study also gives the suggestion for the effective CRM implementation in the korean companies. This study has been conducted using the data collected from 115 companies implementing CRM. By analyses of the questionnaires, empirical results shows that the implementation of CRM has positive effect on business performance with 4 perspectives of BSC. The contribution of this study is that it provides a conceptual framework and empirical evidence of the causal relationship between key success factors, and business performance with 4 perspectives of BSC concept. This study showed that more consideration are essential to obtain balanced business performance for companies with CRM adoption plan.

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연구개발부문의 성과창출을 위한 TPM R&D(Research & Development)보전과 Lean DFSS 프로세스의 핵심요인 연계에 관한 연구;H사 TPM R&D를 중심으로

  • Yang, Soung-Yeun;Lee, Kang-Koon
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2007.04a
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    • pp.18-32
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    • 2007
  • 최적의 혁신기법이란 각사의 핵심역량을 명확히 한 후 꾸준히 그리고 지속적으로 자사에 맞게 시스템(SYSTEM)을 변형해 나가는 과정에서 완성된다고 볼 수 있다. 반도체 제조사인 H사는 지난 IMF 때 경영적인 어려움을 극복하고 최근 각 부문(제조, 연구개발, 영업 등)의 탁월한 경영성과를 올리고 있다. 이러한 성과를 뒷받침하는 것은 경영혁신 활동이 일환으로 TPM을 2001년부터 꾸준하게 적용을 해 오고 있다는 것이다. 일반적으로 TPM은 제조중심의 활동이 대부분이나, H사는 R&D부문 경영혁신 활동에 TPM활동을 접목해 활동을 하고 있다. 본 연구는 H사의 R&D부문 TPM R&D보전의 10대 지주 활동과 연구개발 부문에서 활발하게 연구되고 있는 Lean DFSS의 두 방법론에의 장 ${\cdot}$ 단점을 분석하여 좀 더 바람직한 방법론을 연구해 볼 필요가 있다.

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