• Title/Summary/Keyword: 공공의료

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A Study on Service Process Modeling for the Performance of the Non-face-to-face Call Center (비대면 접점 콜센터의 성과 제고를 위한 서비스 프로세스 모델링에 관한 연구)

  • Cho, Seong-Ho;Park, Kwang-Ho
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.149-161
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    • 2014
  • According to the economic advancement, the position of service industry in GDP has increased. Development of service industry has solved the employment issue and derived the activation of the internal market. It has contributed to demand creation in health care, education, and culture, enhancing competition of the manufacturing industry and entire economic development. By the development of information communication technologies, improvement of the quality of life from those, and changes in the competitive environment, customers, from businesses and public agencies, or the customer's needs are increasing. In these circumstances, companies are operating non-face-to-face contact call center for the purpose to communicate with customers, handle customer complaints, attract and retain new customers. In this study, to improve the performance of the non-face-to-face contact call center, this study tried to derive the call center's 'Service Process Modeling' and future policy assignment by analyzing the problem from the research of the service and process summary, performance evaluation, call center evaluation and etc.

A Convergence Study on the Organizational Diagnosis of Public Health Center using Six-Box Model (Six-Box model을 이용한 보건소 조직진단에 관한 융합연구)

  • Lee, Young-Ju;Kim, Chang-Gyu;Lee, Bo-Woo
    • Journal of the Korea Convergence Society
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    • v.11 no.8
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    • pp.55-61
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    • 2020
  • This study was conducted to identify the organizational commitment to health centers in the city of G from September 1, 2018 to September 29, 2018, and empowerment, which is the output of the organization, and to examine organizational diagnosis using the Six-Box Model. In the organizational diagnosis of the health center using the Six-Box Model, the support area was 3.62 points, and the attitude toward change was 3.62 points, which was higher than other areas. In the organizational diagnosis according to gender, the scores of women were higher in males than in males. In the organizational diagnosis according to the type of jobs, the purpose, relationships, rewards, and area scores of nursing jobs were higher than those of other types of jobs. In the future, the public health center is a public institution that provides health administration and medical services to residents of the community, and it is necessary to improve the capacity of the organization through continuous health center organizational diagnosis.

Research about the Library Healing Program and Service Activation Plan Research Through Case Analysis (사례 분석을 통한 도서관의 치유프로그램 및 서비스 활성화 방안 연구)

  • Noh, Younghee;Kim, Yoon-Jeong
    • Journal of the Korean Society for information Management
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    • v.37 no.1
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    • pp.79-106
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    • 2020
  • Until now, healing programs in libraries have provided services under the theme of reading therapy as part of the reading culture program. The purpose of this study is to suggest a way to revitalize healing programs in libraries. This study derives the types and themes of healing activities and analyzes the healing activities in libraries and similar institutions. As a result, first, the healing content to be treated varies depending on the subject, so it should be applied to the library in consideration of this. Therefore, a treatment program was proposed for infants and children (0-13 years), adolescents (14-19 years), adolescents (20-64 years), and old age (65 years and over). Second, it proposed a way to operate healing programs through linkage with institutions such as libraries and medical institutions that were shown as a result of analysis of the healing program.

Design and Implementation of IoT Terminal Equipment for Vessels using Thuraya Geo-stationary Orbit Satellite (Thuraya 정지궤도 위성을 이용한 선박용 IoT 단말 장치 설계 및 구현)

  • Jang, Won-Chang;Lee, Myung-Eui
    • Journal of Advanced Navigation Technology
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    • v.24 no.2
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    • pp.67-72
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    • 2020
  • Satellite communication is not used by many people like mobile communication, but it is a necessary technology for public service and communication services, such as providing the Internet in military, disaster, remote education and medical services, island areas, and infrastructure vulnerable areas. However, on ships and aircraft, mobile communications requiring base stations are either unavailable or restricted in their use. In this paper, we used a Raspberry Pi board as the terminal device to communicate network through satellite modem and PPP protocol, and implemented two-way data link using the text message of the modem to connect to the Thuraya geo-stationary orbit network. In addition, I/O devices were connected to the controller of the terminal equipment to design and implement an IoT device system for ships that can remotely access the system under control and control I/Os and transmit measured data through various sensors.

Electric Power System Design Status for the Proton Accelerator Conventional Facilities of PEFP (양성자 가속기 연구센터 관련 전력설비 설계 현황)

  • Mun, K.;Jeon, G.P.;Min, Y.S.;Nam, J.M.;Kim, J.Y.;Kim, B.H.;Jeong, W.S.;Yoo, S.T.
    • Proceedings of the KIEE Conference
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    • 2006.07a
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    • pp.496-497
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    • 2006
  • 90년대에 들어서면서부터 미래원천기술 개발에 필요한 양성자원 및 중성자원의 중요성이 부각됨으로써, 이에 적합한 고에너지(수백 MeV${\sim}$수 GeV) 및 대전류(수십 mA)의 대형 양성자 가속기가 개발되어 반도체 생산, 의료장비 등 여러 분야에 널리 적용되고 있는 추세이다[1, 2]. 이에 양성자 사업단은 21세기 미래 원천기술을 개발하고 산업경쟁력을 제고하며 공공복지를 증진시킬 수 있는 양성자가속기를 개발하여, NT, BT, IT, ST등 중요 국가과학기술분야의 발전기반을 확충하기 위한 프론티어 사업목표로 하고 있으며 이에 부응할 수 있는 양성자 가속기 연구센터 건설계획을 설정하여 추진 중에 있다. 본 논문에서는 양성자 가속기 연구센터 건설계획 과정 중에서 전력설비 설계 방법, 즉 154kV 수전 설비, 직류전원계통, 무정전 전원계통 설비, 접지 및 피뢰설비의 기능 및 특징에 관해 기술하고자 한다.

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What Hinders the Transition from Benefits Recipiency to Labor Market in the Korean Social Assistance Program? : In the case of working-age recipients (근로연령대 수급자의 탈빈곤 : 노동시장통합 결정 요인에 관한 연구)

  • Chang, Jiyeun;Lee, Hyonjoo;Cheon, Byungyou
    • Korean Journal of Social Welfare
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    • v.66 no.3
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    • pp.185-208
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    • 2014
  • This study is to identify the factors deterring or precipitating the exit from welfare recipiency to labor market in the Korean social assistance program. The results from the empirical analyses of the Korea Welfare Panel Study(KOWEPS) show that the duration dependency is not due to increasing welfare dependency with duration, but to the fact that longer stayers have many vulnerable conditions to escape from poverty. Particularly, the main factors determining the transition from recipiency to labor market are not individual or household characteristics such as human or social capital. Those having adolescents of secondary education in their households or participating in some effective labor market program such as job placement service tend to have significant effects on the exit rates from recipiency. That means that the institution-related factors such as the education and health supports combined with benefits and the effective labor market programs are important in the translation from recipiency to labor market of working-age recipients in the Korean social assistance scheme.

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The Estimation of the Value-added Related to Agriculture in Chung-nam's Agribusiness (충청남도 농림수산 관련산업의 농림수산관련 부가가치 추계)

  • Kim, Changhwan;Yoo, Beomsik;Lee, Jongsang
    • Journal of Agricultural Extension & Community Development
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    • v.20 no.2
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    • pp.315-339
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    • 2013
  • This study aims to suggest methods to estimate the agriculture related added value created in the agricultural production sector and the up/downstream agribusiness of Chungcheongnam-do by using the transaction table at producer's price, the domestic transaction table, the wholesale-retail profit table and the freight charge table in the input-output tables, and further aims to estimate regional and industrial agriculture related added values created in the agricultural production sector and the agribusiness of Chungcheongnam-do by using the input-output tables of the year 2005. This thesis suggests the consideration of overall and holistic policy regarding public welfare facilities in healthcare, commission sale market places for fishery products, fishery processing factories, processing factories for medicines, cosmetics, feedstuff, and tobacco leaves and the innovative distribution system with regard to wholesale/retail that Chungnam lacks in. It is also proposed to make comprehensive and cohesive policy to enhance growth and competitiveness of agricultural, forestry and fishery industry.

Effect of Suicidal Risk, Meaning in Life on Age-dependent Life Respect in Patients at Public Hospital (자살위험성과 생의 의미가 생의 주기별 생명존중인식에 미치는 영향 -공공의료기관 이용환자를 중심으로-)

  • Wang, Mi-Suk;Hwang, Sun-Suk;Jung, Hyun-Chul;Han, Suk-Jung;Kang, Kyung-Ah
    • Journal of Korean Public Health Nursing
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    • v.27 no.1
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    • pp.113-128
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    • 2013
  • Purpose: The purpose of this study was to investigate the degree of suicidal risk, meaning in life, and life respect in various ages of patients and identify factors influencing their life respect. Method: The participants were 229 patients in a public hospital who completed questionnaires. Data were analyzed using descriptive statistics, t-test, Fisher's exact test, ANOVA with Duncan post hoc test, and multiple regression. Results: There was a negative correlation between the meaning of life and life respect in the old age group (r=-.23, p=.02) and all subjects (r=-.14, p=.01) after controlling for age. Factors significantly influencing life respect were gender (${\beta}$=0.11, p=.050) and educational status (${\beta}$=-0.17, p=.022), and the multiple regression model explained 16.7% of the variance in all subjects (p<.001). In the early adulthood group, factors significantly influencing the life respect were gender (${\beta}$=0.18, p<.001) and suicidal thoughts (${\beta}$=0.21, p=.028), and the multiple regression model explained 6.8% of variance in all subjects (p=.001). Conclusion: The results of this study suggest that suicidal prevention and educational programs for increasing an appreciation of life should consider subject's characteristics, such as gender and educational status.

Improvement of Public Health Services in Korea (우리나라 공공보건의료 발전방안)

  • Kang, Pock-Soo
    • Journal of agricultural medicine and community health
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    • v.25 no.2
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    • pp.217-230
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    • 2000
  • For the longest time, our government has played an inconsiderable role in the public health services of Korea, especially as it relates to their investment. Voices have cried out against increases in national health expenditure and for more establishment of public medical facilities. In light of this, the necessity and importance of public medical facilities have come into focus amidst the recent medical crisis. When public medical facilities filled in the gap created by the suspension or closure of private hospitals and clinics as a result of this national crisis and acted as a safety net, the demand for more establishment of such facilities increased. Although patient diagnosis and treatment are the first priority of public medical facilities, they must also deal with scopes that private medical facilities do not deal with, dislike, or have difficulty with. In this respect, the closure or privatization of public hospitals to reduce their number just because of their low profits or financial burdens that must be carried by the government is to ignore their innate importance and social role; therefore, we must do all we can to block such efforts and further empower these public health facilities according to demands of the time. The improvement of public health services can be realized by redefining its goals and roles, increasing government funding, strengthening of existing public health facilities and reorganizing the public health services system. Even if public health facilities were to increase their medical services and be reinforced, they cannot take on all the services related to public health services, Therefore, in a country like ours where public health services come second to private health services in the health care system, the health of citizens can be safeguarded only when private and public facilities cooperate and private medical facilities share the social responsibilities. Only the show of interest and effort by government, politicians, health professionals, professional organizations and public can initiate the improvement that is sought.

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Prospects of Characteristics Factors on Serious Game through Application Case Study Analysis (응용분야 사례 분석을 통한 기능성 게임의 특성요인 전망)

  • Choi, Woo-Seok
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.409-416
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    • 2017
  • The game market has not only grown in size of the 10 trillion won but also the form and function of game use. Serious game combines the educational purpose and the fun of the game and develops it so that contents such as national defense. In this study, we analyze the cases of five application areas for the activation of serious games, and develop factors that the serious game should have, we want to see what the characteristics are and how important it is. The results of analysis show that it was analyzed that most serious games of application field were developed as 'experiential games' such as education, learning, experience, and simulation. This means that it is very effective to develop a serious game in consideration of the characteristics that a potential user should prefer a sensible game as well as a clear goal of a serious game in game development.