• Title/Summary/Keyword: 고객요구

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A Study of the Problem Analysis and Solution about the Car Sharing Service (카쉐어링 서비스의 문제점 분석 및 해결 방안 연구)

  • Lee, Young-Gyo;Ahn, Jeong-Hee
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.12 no.6
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    • pp.643-656
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    • 2019
  • The development of hot social networking services, including the Internet, has transformed rental car services into IT-based car-sharing services. The car-sharing service is a service that allows people to rent cars online without having to face-to-face. It has become the preffered service among young people who are accustomed to drinking and eating alone. Users can use their smartphones to book their types of cars and hours of rent, and then go to a nearby designated parking lot to use their reserved cars. You can open a designated car door with a smart phone and drive. It is a very convenient service to pay for the distance you drive. However, the car-sharing service already in use in business has the following problems: underage who do not have a driver's license may drive a car borrowed by an acquaintance, the status of a license registered at the time of join membership with a car-sharing company may change to a suspension or cancellation of a license while renting and driving, or even a drunk person may rent a car and drive. In this paper, the method to solve these problems has been studied and proposed. The proposed method is to reduce the cost of investment by a car-sharing service provider and to minimize user inconvenience. And, it was compared and analyzed with the existing method. For the method to be used efficiently, the active operation of the car-sharing company and the government's policies will have to be supported.

Empirical Study on Factors Influencing the Value of Mobile Advertising: From the Perspective of Information Value (정보 가치 관점에서 바라본 모바일 광고 가치의 설명 요인에 관한 실증적 연구)

  • Park, Chul-Woo;Ahn, Joong-Ho;Jahng, Jung-Joo;Kim, Eun-Jin
    • Information Systems Review
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    • v.8 no.2
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    • pp.29-49
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    • 2006
  • The introduction of the Digital Economy has formed a new market producing and trading information. Depending on the current contexts, each user evaluates identical information differently. It is difficult, even though important, to create and deliver the information customized to individual users by using some factors as time, location, and their personal characteristics. Information value, therefore, could be influenced by the capability of information systems to delivery useful information based on individual contexts to the right user immediately at the right time. From this point of view, we argue mobile systems which are able to be aware of individual contexts and deliver contextual information in real time can improve information value easily than other systems can. This research presents the results of an empirical test about antecedents to mobile advertising value. Though context relevance doesn't influence directly mobile advertising value, it plays an important role enhancing information usefulness which has great influence on mobile advertising value. Moreover, to supply information connected with users' context overcomes the effect of irritation. Lastly, entertainment can improve mobile advertising value as satisfying user's hedonic desire beyond the information source supporting decision making.

The Fuzzy QFD Approach to Importance the Public Sector Information Performance Measurement Category (퍼지 QFD를 활용한 공공부문 정보화 성과 측정범주 중요도 도출)

  • Oh, Jin-Seok;Song, Young-Il
    • Information Systems Review
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    • v.12 no.2
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    • pp.189-203
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    • 2010
  • Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.

Case Study for Information Quality Maturity Model (정보 품질 성숙도 모델에 관한 연구)

  • Kim Chang-Jae;Choi Yong-Rak;Rhew Sung-Yul
    • The KIPS Transactions:PartD
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    • v.13D no.4 s.107
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    • pp.557-564
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    • 2006
  • Information is used effectively and contributes in profit creation and not only support management judgment quick but important resource to be possible recycled. The recent information systems improve enterprise's competitive power by reflection of user's various requirements and becoming big and complex for adaptation of rapidly circumstance change. Also it is trend that importance of information quality is emphasized gradually. The biggest problem in user requirement that is based on low quality data support. In case of business management is achieved by low quality information, company can not help dropping their competitive power such as company's strategy establishment, strategy achievement and management concentration breakup against competitor. Information of low quality increase time and expense to improve inaccurate data or revise and it is hard to accept correct information from specific situation. To solve these problems, we have to gain high quality data through definite comprehension, data management system establishment, and systematic data management achievement etc. Up to now, information quality and connected study were developed partially, but systematic methodology of information quality management's whole condition was not existed. Therefore, in this paper can show you how to extract process for information quality management & related evaluate factor with CMM (Capacity Maturity Mode]) 5 steps that is information warranty of quality process step. This paper whishes to contributes in competitive company or organization activity through information quality improvement management process.

수돗물 중 할로초산에 대한 인체 섭취 노출 평가

  • 박수미;오미정;김희갑
    • Proceedings of the Korea Society of Environmental Toocicology Conference
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    • 2002.10a
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    • pp.162-162
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    • 2002
  • 염소소독 결과 수돗물 중에 존재하는 Dichloroacetic acid(DCAA)와 Trichloroacetic acid(TCAA)는 동물실험 결과 발암성 등 악영향을 일으키는 것으로 알려져 있다. 이러한 화합물들은 수돗물을 사용할 때 열을 가하면 그 농도가 변하게 된다. 이 연구에서는 설문조사를 통해 개인이 하루 동안에 섭취하는 수돗물의 양과 섭취패턴을 조사하고, 각 가정마다 수돗물의 농도를 측정하여 DCAA 및 TCAA에 대한 경구섭취 노출량을 평가하고자 실시하였다. 춘천에 위치하고 있는 60가정을 2002년 1월부터 2월 사이와 7월부터 8월 사이에 방문하여 수돗물을 채취하고, 주부를 대상으로 24시간 동안의 물 사용에 대한 설문을 실시하였으며, 아침 첫 소변을 회수하였다. 수돗물 및 소변 중 DCAA 및 TCAA에 대한 분석은 methyl ester 형태의 유도체를 만든 후 GC/PDECD로 분석하였다. 수돗물을 가열하면 DCAA의 농도는 증가하고, TCAA의 농도는 감소하였고, DCAA 및 TCAA의 경구 섭취량은 수돗물 중의 농도에 섭취부피와 가열시간에 따른 농도변화율을 곱하여 산출하였다. 실험 대상자들의 평균 수돗물 섭취부피는 1.7$\ell$이었고, 평균 가열시간은 10~15분이었다. 추정한 DCAA의 섭취량은 찬 수돗물만을 마시는 것을 가정한 것에 비해 182% 높았고, TCAA에 대해서는 30% 낮았다 이와 같은 결과는 우리나라 사람들의 식생활이 국이나 찌개 및 보리차 등과 같이 가열한 음식이나 음용수를 많이 섭취하기 때문이다. 그러므로 음용수 중 DCAA 및 TCAA의 인체 섭취 노출평가를 하기 위해서는 섭취한 부피뿐만 아니라 가열에 따른 농도 변화도 동시에 고려하여 야 한다.배 센타의 재고 완충역할을 수행하게 한다. 이에 따라 안전 재고 및 역 배송을 최소화 할 수 있을 뿐 아니라 미 출고로 인한 손실을 최소화하며 고객의 서비스를 일정하게 유지시킬 수 있을 것으로 기대된다.증진, 페기물 발생 억제 분야에 상당한 성공을 거두었으며, 지금도 지속적으로 유지 관리 및 미비한 부분(CAER, 등)의 향상에 노력하고 있다. Dow Korea의 수입 판매 부분에 주로 관련된 Product Stewardship 및 Distribution Code는 여러 사업부 및 여러 지역(미국, 유럽, 아시아 등)에 위치한 담당자가 관련된 까닭에 가장 복잡한 부분이어서 많은 인력과 시간을 소비하면서 노력하고 있으나 아직까지 소정의 목표에 도달하지 못했으며, 2000년 말에 모든 실행지침이 실행되도록 목표, 실행 계획 및 조직을 수정하여 노력하고 있다.lumn density at distant position from MD5 is larger than that in the (:entral region. We have deduced that this hot-core has a mass of 10sR1 which i:s about an order of magnitude larger those obtained by previous studies.previous studies.업순서들의 상관관계를 고려하여 보다 개선된 해를 구하기 위한 연구가 요구된다. 또한, 준비작업비용을 발생시키는 작업장의 작업순서결정에 대해서도 연구를 행하여, 보완작업비용과 준비비용을 고려한 GMMAL 작업순서문제를 해결하기 위한 연구가 수행되어야 할 것이다.로 이루어 져야 할 것이다.태를 보다 효율적으로 증진시킬 수 있는 대안이 마련되어져야 한다고 사료된다.$\

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Strategic Approaches for Integrated Water Resources Management (통합수자원관리 추진방안)

  • Kim, Sung;Lee, Mi-Yeon;Jang, Su-Hwan;Lee, Sung-Hack;Kang, Jae-Won
    • Proceedings of the Korea Water Resources Association Conference
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    • 2007.05a
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    • pp.1650-1654
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    • 2007
  • 홍수와 가뭄의 증가, 수질악화, 물부족 등 물 문제 해결을 위한 대안으로 통합수자원관리에 대한 논의가 국제사회에서 활발하게 진행되고 있다. 국내에서도 많은 학자들이 수자원관리를 위한 새로운 대안으로 통합수자원관리를 주장하고 있지만, 추상적인 설명이 대부분이다. 따라서 본 연구는 통합수자원관리에 대한 정의, 원칙, 추진전략 등을 정리하여 통합수자원관리에 대한 종합적이고 체계적인 정보를 제공하고자 한다. 본 연구는 다음과 같은 흐름을 갖는다. 첫째, 수자원관리를 위한 새로운 대안으로 통합수자원관리가 등장하게 된 배경을 살펴보았다. 물문제를 해결하기 위해서는 연속적이고 상호작용하는 하나의 '시스템(係)'으로 수자원을 인식하고 관리해야 한다는 주장이 확산되고 있으며, 통합수자원관리가 그러한 인식을 갖고 있는 대안으로 등장하였다. 둘째, 통합수자원관리의 정의, 원칙 등을 조사하였다. 통합수자원관리는 자연의 지속가능성을 훼손하지 않으면서 경제적, 사회적 복지를 최대화하기 위하여 물, 토지 및 관련 자원의 조화로운 개발을 위한 과정으로 정의된다. 이러한 통합수자원관리를 위한 원칙으로는 지속가능한 수자원의 개발, 이용 및 관리원칙, 물순환 체계 고려 및 유역관리원칙, 이해당사자 참여 및 조정의 원칙, 비용부담 및 편익 균형배분의 원칙 등이 있다. 셋째, 통합수자원관리를 위한 추진방안을 제시하였다. 법제도 정비 및 부문별 통합관리강화, 수자원 관련 자료의 신뢰도 제고 및 의사결정 체계 구축, 관련계획과의 연계, 계획-실행-평가의 순환구축, 물관리 비용부담체계 구축 등이 통합수자원관리의 실행을 앞당길 수 있을 것이다. 본 연구는 통합수자원관리에 대하여 종합적인 정보를 제공하고 개선을 위한 추진방안을 제시하여 국내 수자원관리의 문제해결을 위한 기반을 구축하는 데에 기여할 것으로 기대된다. 범람범위의 1차적인 정보에서 수립할 수 있었던 계획이 가질 수 있었던 한계점을 좀 더 향상된 정보를 이용하여 극복함으로써 효율적이고 체계적인 치수 방재 계획수립이 가능할 것으로 판단된다.group) 67개, 속(family) 161개로 분류되었으며, 가장 저차단위인 통(series)이 390개 분류되었다. 또한 작물이용측면에서 실용적 분류를 실시하였는데, 논토양의 경우 보통논, 미숙논, 사질논, 습논, 염해논, 특이산성논으로 분류할 경우 각각의 분포면적이 31.9%, 23.0%, 31.9%, 9.1%, 3.9%, 0.2%이었다. 밭토양의 경우에도 보통밭, 사질밭, 미숙밭, 중점밭, 고원밭, 화산회밭으로 6개 유형으로 분류할 경우 각각의 분포면적은 41.9%, 23.3%, 17.5%, 13.9%, 1.1. 2.2% 이었다. 도시화 및 도로확대 등 다양한 토지이용 및 지형개변으로 과거의 토양정보가 많이 변경되었다. 그래서, 앞으로는 인공위성자료 및 항공사진을 이용하여 빠르고 쉽게 활용할 수 있는 토양조사 방법개발과 기 구축된 토양도의 수정, 보완 작업이 필요한 절실히 요구되고 있는 현실이다.브로 출시에 따른 마케팅 및 고객관리와 관련된 시사점을 논의한다.는 교합면에서 2, 3, 4군이 1군에 비해 변연적합도가 높았으며 (p < 0.05), 인접면과 치은면에서는 군간 유의차를 보이지 않았다 이번 연구를 통하여 복합레진을 간헐적 광중합시킴으로써 변연적합도가 향상될 수 있음을 알 수 있었다.시장에 비해 주가가 비교적 안정적인 수준을 유지해 왔다고 볼 수 있다.36.4%)와 외식을 선호(29.1%)${\lrcorner}$ 하기 때문에 패스트푸드를 이용하게 된 것으로 응답 하였으며, 남 여 대학생간에는 유의한 차이(p<0.05)가 인정되었다. 응답자의 체형은 ${\

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The Visual Expression in a Store by the Characteristics of Facade (FACADE특성에 따른 매장의 시각적 표현에 관한 연구)

  • 송인호
    • Archives of design research
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    • v.11 no.1
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    • pp.11-20
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    • 1998
  • Display in commercial space is one of the most important fields in modem advanced industrial sectors as means of promoting the volume of sales. Additionally, consummers' preferences are more complicated and various than before because of improvement of quality of life. In order to satisfy the various comsumer's desire, the role of display must be an important factor in commercial space. On the other hand, the facade of commercial buildings in the concept of visual merchandising has important effect on the commercial space such as layout of a shop, setting up presentation space, and visual expression. The structure of the facade of the store provides not only an advertising function but also an important position to the composition of external space. Besides, enterance space is a part of a store, and it is closely related to outdoor space. Therefore, the relationship between a store and outdoor space should be carefully considered in terms of functional and expressional problems.This study introduces all sort of characteristics of the facade of enterance speac in the commercial buildings. It also investigates the relationship among the characteristics. Moreover, it analyzes the effect of facade style on shop environment such as zonning, inducement plan, and allocation plan. For the purpose of this study, 57 fashion stores, located in Myung-Dong(Seoul), are investigated. Based on the sample, this study analyzes the relationship between the facade style and visual presentation. Finally, it suggests the desirable direction of space composition based upon the concept of visual merchandising.

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A Study on the Selection Factors in Credit Cards by the Lifestyle of Elderly Groups (실버층의 라이프스타일에 따른 신용카드 선택요인에 관한 연구)

  • Seo, Kyoung Hwan;Kim, Sook Eung
    • Journal of Service Research and Studies
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    • v.6 no.1
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    • pp.29-50
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    • 2016
  • The purpose of this study is to identify the motivation of using and choosing factors in credit cards. These results indicate that considerate of other people factor may emphasize the convenience and safety in using credit cards, while the leisure factor may prefer the real-worth factor as they know that the more they use, the more benefits they would get. As the personality factor and the fashion factor, we can pay much attention to the advertisements, promotions, card designs, the colors, the characters and the social positions of the card holders and that considerate other people factor may like the low annual fees and the accumulating points, buying items on the installments without paying additional interest, which had offered them cash service and card loan. The authors of this paper has suggested an information by which credit card companies can establish the strategies according to the lifestyle of the elderly in silver business market.

Mobile Material Management Through Real Time Connection with ERP System (모바일을 활용한 실시간 ERP시스템 연동 모형의 구축: 자재관리 고도화 사례 중심으로)

  • Lee, Chae-Eun;Lee, Dong-Man;Yoo, Ji-Young
    • Information Systems Review
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    • v.6 no.2
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    • pp.285-305
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    • 2004
  • This study is based on providing core infrastructure to make or extend an ERP strategy to make the proper model to cope effectively with various customer requirements and market changes through ERP improvement. The purpose of this study is to support making a competitive advantage by raising productivity and reducing costs as a result of making and applying the "mobile real time connection to ERP"model which is accessible anywhere and anytime using PDA and wireless LAN on the basis of mobile business concept. The model is implemented as the "mobile Material Management System" on the area of material management of ERP in the enterprise which already implemented ERP system. This model is also applied into other divisions of the enterprise. This case study shows that the proper application of ERP reduces costs by reducing business process lead time, increase productivity and customer satisfaction through mobility and instant connectivity and easiness of the system. It is recommended to apply this model into the ERP system which is used in most enterprise, to make a competitive advantage. To sum up, the model in this study can be applied into the enterprise which wants to reduce costs, increase productivity and customer satisfaction through ERP improvement.

A Productivity Analysis Method of Curtain Wall Works Using Construction Simulation (건설 시뮬레이션을 활용한 커튼월 적층공법의 생산성 분석방안)

  • Park, Dong-Geun;Lee, Kyung-Suk;Yu, Byung-In;Kim, Young-Suk;Han, Seung-Woo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.256-261
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    • 2008
  • The curtain-wall work has been more frequently applied in the construction industry since demand of high-rise buildings has been increased. The curtain-wall work is usually performed with the frame work simultaneously for reducing construction period, but it might be delayed because of several problems caused by interference of process. However, there is not an appropriate tool which can be used by a work manager for adjusting quantity of the construction equipments or the workers when the curtain-wall work was delayed. To resolve this problem a construction simulation anticipating and analyzing potential problems before starting the work can be applied in the curtain wall work. This research suggests a general model for the curtain-wall work by using construction simulation and produces a combination of construction equipments and workers which can estimate optimum work productivity.

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