• Title/Summary/Keyword: 경험의 공유

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Public Libraries and the Sharing Economy: From Tangible Sharing to Intangible Access (공공도서관과 공유경제 - 유형의 공유로부터 무형의 접근으로 -)

  • Lee, Seungmin
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.1
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    • pp.151-173
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    • 2022
  • The concept of the sharing economy, which has shifted the economic paradigm from possession to access to resources, is consistent with the traditional and current roles of public libraries. Thus, this research empirically analyzed the influence relationships between public library use and the sharing economy. Results showed that participation in public library programs serves as a motivational factor for satisfaction with and trust in the sharing economy, while the use of public library facilities and equipment is correlated with attitudes toward and participation in the sharing economy. The use of library collections positively influences sharing intangible resources such as knowledge, information, and personal experience. By contrast, checking out library resources negatively influences the recognition of economic benefits from sharing, which is contrary to claims of library communities. Based on these results, public libraries should aim to have a complementary effect on the sharing economy founded not only on information networks but also human networks grounded in social relationships.

Propose on Sharing Accommodation Service Model through Comparison Research (비교연구를 통한 새로운 공유숙박 서비스 모델 제안)

  • Xie Xuanna;Lee Sungpil
    • Journal of Service Research and Studies
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    • v.11 no.3
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    • pp.17-30
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    • 2021
  • In the context of Sharing Accommodation has become a new type of accommodation choice for customers. The purpose of this study is to improve the existing defects of Sharing Accommodation Services through insight into the pain points of customer experience, so as to improve customer satisfaction. In this study, Airbnb and Tujia were selected as the subjects for comparative study. By collecting and sorting out references, the research background of Sharing Accommodation is analyzed in depth. Research methods of Service Design, such as Customer Journey Map and Service Blueprint, are adopted to gain insight into customer needs, identify pain points and propose hypothesis of service optimization. Tools such as Kano Model and Potential Customer Satisfaction are used to test and determine three schemes for optimizing the service. Finally, the results are displayed through Service Scenario. The research results can help operators of Sharing Accommodation to identify and improve the elements of service and provide a higher quality customer experience, thus promoting the healthy development of Sharing Accommodation market.

Exploring of the Maker Education in Graduate School (대학원 수업방법으로서 메이커 교육의 가능성 탐색)

  • Kim, Jin-Hee
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.9 no.4
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    • pp.1-10
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    • 2019
  • This study investigates maker pedagogy as learning method with graduate students. The exemplary maker pedagogy instructional model in this study is intended to enhance student's research competence. This study examines how the teacher designs and implements maker pedagogy instructional model, and what students have experienced in conduction research project. students provide evidence that they have improved their competence to raise research questions, to make use of research methodology. Their learning experience depends on whether they are heterogeneously grouped or homogeneously grouped in terms of intellectual ability, research experience, etc. Additionally, students suggest that the teacher needs to administrate the learning process regularly, to build up an interdisciplinary network to provide students knowledge and methodologies needed for conducting research, and to create learning environment where each student is possibly enriched with individual accountability and responsibility on each own learning process. In conclusion, this study provides several suggestions for more valuable maker pedagogy instructional models in graduate class.

Collaborative Learning using Social Software (사회적 소프트웨어를 통한 협업학습)

  • Choe, Jae-Hwa
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.1055-1060
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    • 2007
  • 최근 사회적 소프트웨어(Social Software)의 급격한 발전은 미래의 지식근로자가 될 넷제너레이션의 학습 방법에 큰 영향을 줄 것임에 틀림없다. 이러한 변화에 맞추어 대학 교육에서도 오늘날의 학생들이 지식을 창출하고 공유하는 경험을 하게 하는 사회적 소프트웨어를 교육에 활용하는 교수법이 확산 ㄷ히고 있다. 구체적으로 블로그(Blog)와 위키(Wiki)와 같은 사회적 소프트웨어를 사용하는 교육 방법에 대한 관심이 높아지고 있다. 본 논문에서는 위키(Wiki), 블로그(Blog)와 같은 사회적 소프트웨어를 사용하여 실시하는 협업 학습(Collaborative Learning)의 이론적 배경과 운영 경험을 소개한다.

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Deriving Concept of SerivcePack and Design of Framework for Procedural Information Retrieval (절차적 정보검색을 위한 서비스팩 개념 도출과 기간 프레임웍 설계)

  • 정의석;임수종;왕지현;임명은;윤보현
    • Proceedings of the Korean Information Science Society Conference
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    • 2001.04b
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    • pp.388-390
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    • 2001
  • 기존 인터넷 정보 검색 환경에서 사용자는 특정 목적을 달성하기 위해 비연속적이며 다단계의 정보 검색 과정을 경험해 왔다. 본 논문은 다단계로 구성된 정보 검색 과정을 절차적 정보 검색으로 규정하고 이를 위한 서비스팩(ServicePack) 개념을 정립한다. 또한 모바일 환경에서의 정보검색, 정보 검색 경험들의 축적, 공유, 개인화, 확장 및 재사용의 개념을 서비스팩 개념에 결합한다. 그리고 서비스팩 환경 구축을 위한 프레임웍을 설계하여 제시한다.

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원자력 발전소 운전의 학습효과 분석

  • 이만기;문기환
    • Proceedings of the Korean Nuclear Society Conference
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    • 1996.11b
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    • pp.731-736
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    • 1996
  • 본 연구는 우리나라 원자력 발전소들 사이의 운전 경험에 대한 정보가 원자력 발전소의 운전성과에 미치는 효과를 실증적으로. 분석하는 것을 목적으로 하였다. 본 연구의 실증 분석 결과, 동질적 기술을 가지고 있는 발전소들 사이의 운전 정보의 공유가 대체적으로 더 활발한 것으로 분석되었으며 동일 부지에 있는 발전소들의 운전 경험이 운전 성과 향상에 미치는 효과가 큼을 알 수 있다. 이러한 실증분석 결과는 예상과 일치하는 것으로 기존의 다양한 원자력 발전 기술의 도입이 발전소의 운전 성과 측면에서는 비효율적이었음을 지적하는 것이다.

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An Exploratory Study of Developing a Measurement Tool for the Quality of Information Commons (정보공유공간의 품질 측정지표 개발에 관한 탐색적 연구)

  • Park, Ji-Hong;Key, Sun-Ah
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.4
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    • pp.5-25
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    • 2012
  • The purpose of this study is to develop a measurement tool for the quality of information commons. Information commons is a physical, technological, social, and intellectual place where library users can experience various educational, research, and cultural activities. It is recently gaining popularity and several libraries have implemented it to help users share knowledge and interact with each other. It also intends to provide a place for collaboration, learning, and rest. Despite its benefits and usefulness, there is no measurement tool explicitly designed for the quality of information commons. This study used in-depth personal interview, compared prior studies, and conducted a pilot study to elicit library users' perceptions on information commons and factors influencing on the perceived quality of information commons. Groups of initial items were emerged through classifying and clustering key concepts in the data. Then, the validity of the items were verified through a pilot study. The findings of this study will be useful for developing more reliable and valid survey measurement tool.

Factors Affecting the Behavior of Sharing Online Video : Focusing on Need to Belong, Personal Growth Initiative, and Theory of Planned Behavior (온라인 비디오 공유 행위에 영향을 미치는 요인: 소속 욕구, 자기성장주도성, 계획된 행동이론 모델을 중심으로)

  • Yu, Su-Min;Noh, Ghee-Young
    • Journal of Digital Convergence
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    • v.17 no.11
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    • pp.213-223
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    • 2019
  • This study aims to prove the relationship between a TPB(theory of planned behavior) variables (subjective norms, attitudes, and self-efficacy), need to belong and personal growth initiatives to explain the reasons for users' shared behavior. 959 participants who had shared online video were collected as a sample through an online survey and the collected data were analyzed through structural equation modeling. The study found that need to belong affected attitudes to online video sharing and subjective norms, and that personal growth initiative also affected attitudes to online video sharing and self-efficacy. In addition, all three variables of TPB were affect the intend of online video sharing, and attitudes to online video sharing were affecting subjective norms and self-efficacy. This study is meaningful in that it demonstrated the user's intention to share online video through variables of TPB along with their need to belong and personal growth initiatives.

A Study on the Influence of Digital Experience Factors on Purchase Intention and Loyalty in Online Shopping Mall - Focusing on the Mediating Effect of Flow - (온라인 쇼핑몰에서 디지털 경험요인이 구매의도에 미치는 영향에 관한 연구 : 플로우의 매개효과를 중심으로)

  • Jung, Sang-hee
    • Journal of Venture Innovation
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    • v.3 no.2
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    • pp.147-175
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    • 2020
  • This study analyzed the effects that digital experience factors influence on purchase intention and the purchase. The study targeted an online shopping mall with a strong digital experience value among industries. The research model was derived by adding variables to independent and mediating variables according to the industry context of online shopping which is based on the theoretical background and previous studies. Product variety, price efficiency, convenience and conversation were used by terms of digital marketing mix as independent variables. Personalization has been very important factor in online shopping malls, and therefore added as a independent variable. Flow has been added as a mediating variable. Purchase and purchase intention has been used as dependent variables. For empirical testing of established research models and generalization of research results, research was conducted on online shopping malls where digital experiences are important. To do this, a survey was conducted for existing users of online shopping malls. In hypothesis testing, the hypothesis was established that product diversity, price efficiency, convenience, conversation and personalization influenced the intention to purchase online shopping. In particular, the product diversity and conversation variable were tested as the most influential factors on purchase intention. For price efficiency and personalization there were no statistically significant effect. Flow has been shown to be a partial mediator between Product variety and purchase intention in online shopping. In particular, in the case of personalization, it was tested to have a significant influence on purchase intention only when there was a flow experience called pleasure and immersion. This is because the flow experience of pleasure and immersion has played a full mediating role and significantly has affected the purchase intention, because the consumers themselves have to carry out the overall purchase journey without human help due to the nature of online. In the digital experience economy, since consumers are mostly digital consumers, where communication and sharing are the basics, they have been conducting digital word-of-mouth communication and sharing naturally before purchasing. Based on these results, theoretical and practical implications were suggested.

A Study on the Improving Commitment toward Store through Customer Experience Management in Retail Stores (소매점포의 고객경험관리를 통한 점포몰입 증대 방안에 대한 연구)

  • Shin, Jong-Kuk;Oh, Mi-Ok
    • Management & Information Systems Review
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    • v.34 no.1
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    • pp.103-120
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    • 2015
  • This study tries to explain customer experience in retail stores from a holistic perspective including hedonic, economic, symbolic, and relational dimensions. We also attempt to empirically investigate the effect of each dimension of customer experience on the store attitude and store attachment and the differential influence of the store attitude and attachment on the commitment toward store. The major findings from empirical analysis are as follows. First, all four dimensions of customer experience positively impact on the store attitude. Second, symbolic and relational dimensions of customer experience have a positive effect on the store attachment while hedonic and economic dimensions don't. Third, the store attachment more positively influence the commitment toward store than the store attitude do. This paper extends the scope of the study on consumer experience in retail setting by broadening the dimensions of it and testing the differential effect of each dimensions empirically. The results of this research can provide useful implications for practitioners to build successful strategies on customer experience management in retail stores.

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