• 재활복지
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• v.17 no.4
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• pp.103-126
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• 2013

The main purpose of this study is to investigate influence of sheltered workshop management consulting on management performance and reflect its outcome in order to improve the rationalization of management at sheltered workshop. The major results of this study that are summarized as follows: First of all, executive of sheltered workshop has expected management consulting. Management performance consist of business management, marketing, accounting/finance, production/operations. Marketing appears to have the highest expectations of these. Second, executive of sheltered workshop has expected management performance. Management performance consists of customer satisfaction Performance, internal process performance, financial performance. Internal process performance appears to have the highest expectations of these. Third, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance. In particular, appears to have the greatest impact on the field of business management. Fourth, management consulting performance of sheltered workshop affects management consulting that affects internal process Performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Fifth, executive of sheltered workshop recognize management consulting that affects financial performance. In particular, business management, production/operations appear to have the highest affectability better than others of these. Sixth, executive of sheltered workshop recognize management consulting that affects customer satisfaction performance, internal process performance, financial performance. customer satisfaction performance appear to have the highest, financial performance appear to have the lowest.

• Proceedings of the Korea Association of Information Systems Conference
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• 2004.11a
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• pp.175-181
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• 2004

최근 많은 기업들의 경영층 및 정보화 담당자들이 BSC의 도입 필요성을 인식하기 시작하고 있다. 그러나 아직까지 최고경영층의 관심 및 지원 부족, 경영층 요구정보 분석의 어려움 및 낮은 질의 정보 제공, 적절한 BSC 개발 기술의 선정 실패 등으로 많은 기업에서 BSC 도입에 실패하고 있는 실정이다. 본 논문에서는 과거 전통적 경영성과측정 방법의 한계점과 BSC 모델의 장점 및 단점을 분석하고, 이를 토대로 성공적인 BSC 기반 경영성과관리시스템을 구축할 수 있는 구축방법론을 제시하고자 한다. 본 논문에서 제시하는 BSC 기반 경영성과관리시스템의 구축 방법론은 (1) 전사 비전/전략 수립, (2) 경영방침/사업계획 수립, (3) 핵심성과요인(CSF) 및 주요성과지표(KPI) 도출, (4) 시스템 구현 단계의 4단계로 각성되어 있다. 본 논문에서 제시된 BSC 기반 경영성과관리 시스템의 구축 방법론의 유효성(Usefulness)을 입증하기 위하여 에너지 기업인 'K'사를 대상으로 사례연구를 수행하였다.

• Journal of the Korea Society of Computer and Information
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• v.28 no.9
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• pp.159-165
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• 2023

This study aims to analyze the changes in the management efficiency of public institutions in time series, and to examine the relationship with financial performance based on the results of time series changes. Specifically, we classified into upper and lower groups of financial performance based on the government's management evaluation results, and analyze how the management efficiency of each group changed in the period before the evaluation year. Based on public institutions published in public business information system, DEA(Data Envelopment Analysis) was performed for estimating management efficiency. The results are summarized as follows; First, we find that DEA of the upper group changed in the direction of increasing, but DEA of the lower group changed in the direction of decreasing. Second, we find that there is a significant positive relation between DEA and financial performance. This result means that the higher financial performance, the higher management efficiency. These findings imply that management efficiency can be a factor that improve financial performance in public institutions. The results also suggest that government's innovation strategies to improve financial stability by enhancing management efficiency were effective.

• Proceedings of the Korean Society for Quality Management Conference
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• 2009.10a
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• pp.171-175
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• 2009

본 연구에서는 품질분임조활동이 기업 경영성과에 미치는 영향정도를 실증분석 하고자 하였다. 이를 위해 품질분임조 도입에 따른 성과분석과 품질분임조 활동의 효율성을 분석하여 품질분임조 활동이 기업성과에 미치는 실제적인 효과를 파악하고자 하며 분임조 활동과 기업경영성과의 관계성을 파악한 결과를 바탕으로 경영층의 적극적 지원 활동을 유도함으로써 품질분임조 활동을 장려함과 동시에 기업경영성과에 도움을 주고자 한다.

• The Journal of the Korea Contents Association
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• v.18 no.5
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• pp.397-408
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• 2018

The purpose of this study is to investigate the effects of business ethics and ethical leadership on business performance and social performance. For this purpose, we surveyed 173 social enterprise workers in Chungnam and Sejong area. The main results are as follows. Among the sub - factors of ethical management of social enterprise, ethical leadership has a statistically significant effect on social performance and social performance of social enterprise. In other words, as employees' perceptions of ethical leadership of social enterprise managers increase, business performance and social performance increase. In addition, the results of the study show that the work performance of the workers in the social enterprise providing social service is increased. The results were the same as the effects of ethical management on corporate performance in general commercial enterprises. The results of this study confirm the necessity of strengthening social entrepreneurship which has been emphasized in social enterprise. In order to introduce ethical management into social enterprises, the concept of ethical management suitable for social enterprise and application plan should be prepared.

• Journal of Industrial Convergence
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• v.20 no.11
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• pp.113-126
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• 2022

In Small and Medium-sized Enterprises(SMEs) compared to major, competence of CEO relatively has a large impact on management performance, so the biggest factor to strengthen the competitiveness is the competence of CEO. Meanwhile, a consultant is defined as a subject of execution that directly and indirectly participates in management by inducing objective and rational decision-making on various management issues and problems facing companies. The management expertise, problem-solving skills, communication skills, insights, and leadership that a consultant must have in order to perform his or her duties are the same as the role and capabilities that the CEO must have in enhancing the company's performance and competitiveness. Therefore, through previous studies, this study divided consultant competences of CEO into job competence, communication competence, learning competence, and innovation competence and tried to understand whether those competences affect corporate's innovation performance and management performance. The survey was conducted on SMEs and the analysis techniques were reliability and validity analysis, confirmatory factor analysis, and structural equation analysis. As a result, it was found that the CEO's job competence, communication competence, learning competence, and innovation competence had a significant effect on innovation performance of the company, and second, innovation performance had a significant effect on the management performance. Through, this study derived a common factor of consultant competences of SMEs CEO, and derived implications for the competence characteristics of the CEO necessary to improve the performance of SMEs.

• 한국벤처창업학회:학술대회논문집
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• 2018.04a
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• pp.93-97
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• 2018

본 연구에서는 한국디자인진흥원의 우수디자인제품 선정이 기업의 경영성과에 미치는 영향에 대하여 분석하고, 상대적으로 경쟁력이 낮은 창업기업을 중심으로 경영성과에 대하여 연구하고자 하였다. KIDP의 2013년 통계에 따르면 제품 판매에 미치는 요소 중 디자인이 27.53%로 가장 큰 비중을 차지하고 있으며, 기업 규모에서는 대기업과 중기업에 비해 소기업이 제품판매에 미치는 요소 중 디자인 요소가 제일 높은 것으로 나타나고 있다. 또한 이번 연구를 위해 수집한 데이터의 업종별 추이를 살펴보면 기술 기반 업종이 도 소매업을 비롯한 기타 업종에 비해 증가율이 상대적으로 높게 나타나고 있는 것으로 나타나고 있다. 본 연구는 어려운 경영여건에서도 디자인의 중요성을 인식하고, KIDP로부터 우수디자인제품 선정을 받은 기업 중 186개(2013년, 2014년, 2015년)를 대상으로 업력이 7년 이하인 창업기업과 업력이 7년 이상인 계속기업의 경영성과에 차이가 있는지를 실증 분석하였다. 또한 우수디자인제품 선정기업 중 디자인의 역할이 상대적으로 크게 나타나는 제조업과 비제조업 간의 경영성과(매출액)의 차이에 대해서도 분석하였다. KIDP의 우수디자인제품 선정이 기업의 경영성과에 효과가 있는지를 선정연도를 전후 비교하여 "창업기업이 계속기업에 비해 경영성과(매출액)에 더욱 긍정적 효과를 미칠 것이다"라는 가설을 설정하고 실증분석을 한 결과는 창업기업이 경영성과에 긍정적인 영향을 미치는 것으로 나타났다. 또한 우수디자인제품 선정이 제조업과 창업기업 내의 제조기업 경영성과에도 유의미한 영향으로 나타나고 있다.

• Proceedings of the Safety Management and Science Conference
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• 2011.04a
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• pp.381-395
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• 2011

항공 산업은 다양한 요소가 유기적으로 결합된 복합시스템으로 고장 또는 사고가 발생하면 큰 희생과 비용을 초래한다. 또한 복구와 신뢰회복에 많은 자원과 노력이 소모되므로 높은 안전과 신뢰성이 요구된다. 따라서 항공 산업에서 제품 또는 시스템을 개발, 생산 및 운용함에 있어 안전성과 신뢰성의 입증을 위해 엄격한 인증 제도를 규정하고 있다. 현재 항공품질경영시스템은 모든 산업에 걸쳐 공통으로 사용할 수 있는 ISO9000을 기반으로 항공 산업의 자본집약적, 기술집약적인 특징요소를 추가시켜 AS9100으로 제정하였고, 2009년 AS9100C로 제정되었다. ISO9000의 기반으로 성장한 AS9100은 품질경영에 있어서 강력한 관리 규격이지만 신뢰성경영(Dependability Management)에 있어서는 미흡하다. 때문에 항공품질경영시스템의 신뢰성 향상을 위해 신뢰성경영시스템의 통합으로 효과적 실행을 모색하고자 한다. 본 연구에서는 먼저 항공품질경영시스템과 신뢰성경영시스템의 구성을 살펴보고, 항공품질경영시스템과 신뢰성경영시스템에서 다루고 있는 핵심 개념인 품질과 신뢰성의 차이점을 비교할 것이다. 또한 각 규격의 요구사항을 비교하여 항공품질경영시스템의 신뢰성과 안전성, 보전성에 향상을 위한 신뢰성경영시스템의 통합을 제시하고자 한다.

• Journal of Korean Ophthalmic Optics Society
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• v.18 no.4
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• pp.385-397
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• 2013

Purpose: We divide management characteristics into business strategy, operation management, information management, marketing, asset management. Also this will show effect on business performance according to management characteristics. Methods: For two months, from August to October, a manager (include an executive) participated in individual questionnaires. And the SPSS v14.0 was applied to analyze data of this study. Results: This study has shown that the management characteristics have an effect on the finance and satisfaction performance. In particular, the 'business strategy' and 'marketing' of management characteristics were important factors that affects finance performance and the 'business strategy', 'marketing' and 'operation management' were important factors that affects satisfaction performance. Conclusions: Consequently through this result, we should make an efforts to 'business strategy' and 'marketing' of management characteristics.

• Management & Information Systems Review
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• v.32 no.1
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• pp.111-134
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• 2013

Today, TQM is used as a important tool of management innovation for enterprise's competitive power. Purposes of this paper are to find out the implementation strategy of TQM activities for SMEs through the analysis which examine the relationship between key activity factors and business performance. This study has been conducted using the data collected from 116 SMEs implementing TQM activity. By analyses of the questionnaires, empirical results shows that TQM activities has positive effect on business performance. The contribution of this study is that it provides a conceptual framework and empirical evidence of the causal relationship between key activity factors and business performance. The result of this study can be used for selection of the performance measurement indicators for target achievement in TQM activity. And it will contribute for objectivity of activity performance in case of displaying measurement indicator showing the performance of TQM activity.