• Title/Summary/Keyword: 경영학

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A Study on the New Management Technology Model in Service Economy Era (서비스경제시대의 경영기술 연구)

  • Hyunsoo Kim
    • Journal of Service Research and Studies
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    • v.10 no.4
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    • pp.101-125
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    • 2020
  • This study was conducted to derive a management technology model based on the new management framework established in previous studies. The management technology sector, which occupies most of the existing business administration, is defined as a technical division in new management. In this study, the theory of management technology based on the service philosophy of the service economy era was presented. The structure of new business, which is the basis of new management technology, is presented first, the service philosophy of the service economy era where management is performed, and then the management technology model based on service philosophy is presented. The management technology model was derived on the basis of immutable axioms. After presenting new management axioms based on common human ideology and nature and human nature, a management technology model was presented based on axioms. On the basis of the axioms, a new dialectical development model was developed as a model for the dialectical development that maintains a tight balance and a fierce interaction between two opposing parties based on the structure and operation model of service philosophy. In addition to the overall organizational management model, a management function model and a management expansion model were presented. Each detailed technique is presented as a model for dialectical development of opposing confrontations. Management technology is a dynamic technology that is constantly changing, and is an overall technology that takes into account various situations and viewpoints. This study has significance as a basic study to overcome the limitations of the existing static management technology and develop dynamic management technology. Future research requires empirical analytical studies on new management technology models.

Analysis of Mentors' Roles using IPA in the Workplace Mentoring : From the Perspective of Mentors and Mentees (IPA를 이용한 직장멘토링에서 멘토의 역할 분석 : 멘토와 멘티의 관점에서)

  • Kim, Jae Kyeong;Choi, Bhang Gil;Choi, Il Young;Son, Yu Kyung
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.69-80
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    • 2021
  • Many studies have discussed the effectiveness of mentoring from a mentor or mentee perspective. However, it is is necessary to deeply understand the formal mentoring relationship from the perspective of both the mentor and the mentee because the mentoring relationship is the interaction between the mentor and the mentee. Therefore, in this study, the mentors' role through IPA was compared and analyzed from the perspective of mentors and mentees. A survey was conducted on 376 employees of the financial bank, and the managers in charge of the company's official workplace mentoring and employees who participated in the mentoring program were interviewed. As a result of the analysis, mentors are more satisfied with the rewarding experience, while mentees are satisfied with commitment, and organizational ascendency and impact. In addition, mentees judge that "Coach", "Provides support", "Provides vision & widens horizons", "Broaden experience", "Cooperation", "Motivates", "Networking ability", "Provide cross-functional information", "Role model", "Share credit", "Teacher", and "Transfer skills, leadership, & technology" are important as mentor's roles are important. Therefore, in order to foster mentors for effective workplace mentoring, it is necessary to educate the mentor in advance about the mentors' role that the mentee considers to be important.

The Impact of Leader-Member Exchange of Employees in Shipping and Port Companies on Customer Orientation: The Dual Mediating Effect of Psychological Empowerment and Job Engagement (해운·항만 종사자의 리더-구성원 교환관계가 고객지향성에 미치는 영향: 심리적 임파워먼트와 직무열의의 이중 매개효과)

  • Cho, Sok-Jung;Jeon, Jeong-Ho;Li, Yi-Ran;Lee, Jong-Min
    • Korea Trade Review
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    • v.44 no.5
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    • pp.65-92
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    • 2019
  • The purposes of this study are to examine the impact of LMX on psychological empowerment, job engagement, and customer orientation, and to analyze the dual mediation effect of psychological empowerment and job engagement. To conduct this study, we used 333 questionnaires collected by members of domestic companies and organizations. Analyses results are as follows: First, LMX has no positive effect on customer orientation. Second, in the relationship between LMX and customer orientation, psychological empowerment and job engagement play a mediating role. Third, in the relationship between LMX and customer orientation, psychological empowerment and Job Engagement play a dual mediating role. The results of this study suggest the following implications. The theoretical implication is that this study once again confirmed behavior patterns such as cognition, emotion, attitude, and behavior of members in the organization. In addition, this study contributes to the literature by explaining that these behavior patterns by way of social exchange theory. The practical implication is that this study confirmed that members in the management field need to utilize a customer orientation in order to achieve the organization's goal efficiently and effectively.

정보기술자의 지식요건과 MIS교육

  • 강신철
    • Proceedings of the Korea Association of Information Systems Conference
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    • 1997.10a
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    • pp.463-469
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    • 1997
  • 본 연구에서는 경영환경 및 정보기술의 변화에 경영 정보학 교육이 어떻게 적응해 나갈 것인지 경영 정보학 교수와 정보시스템 실무자들의 인식을 조사 분석하였다. 40명의 경영정보전공 교수와 22명의 정보시스템 실무자들은 정보시스템 전문가가 갖추어야 할 경 영능력, 이들이 숙지해야 할 최근 정보관련 이슈, 또 정보시스템 전문가에게 요구되는 정보 기술에 대한 지식 및 활용 능력 등에 관해 거의 일치된 견해를 보였다. 경영정보 전공 교수 들은 변화하는 정보기술을 반영한 새로운 교과목을 개발하고 대학당국에서는 경영정보학이 유사공학분야(Psuedo-engineering)임을 인식하고 교과과정 개편과정에 신축성을 부여하고 이공계에 준하는 실습시설 및 연구지원을 해주어야 실무에서 원하는 인재를 양성할 수 있을 것이다.

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A Study on the Relation between Record and Information Management and Knowledge Management from the Perspective of Knowledge Management : Focused on the Definition and Management Process (지식경영 관점에서 본 기록관리와 지식경영의 연관 관계 - 지식의 정의와 지식관리 프로세스를 중심으로 -)

  • Roh Jeong-Ran
    • Journal of the Korean Society for Library and Information Science
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    • v.39 no.4
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    • pp.5-24
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    • 2005
  • The various concepts of knowledge such as Knowledge Management(KM). Intellectual assets and digital knowledge asset management are currently important issues among many organizations. To the country like Korea that has professed Itself for a great power of knowledge Information and adopted KM and Record and Information Management (RIM) as the country's main polity, the study on the theoretical basis and best practices of KM and RIM from the perspective of Library & Information science is very urgent. However, many studies on knowledge including KM were mainly done at the business administrative field. and the consolidated study basis on knowledge even in the Library & Information Sciences was quite in deficiency, furthermore any discussion on knowledge, correlation among related systems and the possibilities of cooperation as the development of Information communication has not been done. Therefore, this study is to present the alternative plan of the consolidated management on knowledge through comparative analysis on the definition, main function and trend of KM & RIM. Especially, this study would be the theoretical basis to the public organizations that plan to introduce KM & RIM.

A Time Series Study on the Improvement of Management Efficiency of Public Institutions (공기업의 경영효율성 개선에 대한 시계열적 고찰)

  • Jae-Young Moon;Ji-Kyung Jang
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2023.07a
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    • pp.347-348
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    • 2023
  • 본 연구에서는 다년간 계속되어 온 공기업의 개혁 성과에 대해 경영효율성 관점에서 살펴보고자 한다. 공기업을 포함한 공공기관의 개혁 움직임은 부채 수준의 급증 문제에서 시작되었으며, 방만 경영으로 대표되는 비효율적인 경영방침이 지속된다면 미래 정부에 큰 부담으로 작용할 것으로 우려되었기 때문이다. 공공기관의 효율적 경영은 자료포락분석에 의한 DEA로 측정하능하며, 본 연구에서는 DEA의 시계열적 변화를 살펴봄으로써 공공기관이 개혁과정이 성공적이라 평가할 수 있는지 점검해보고자 하였다. 또한, 매년 발표되는 경영평가결과를 바탕으로 우수 공공기관과 그렇지 않은 공공기관에서 이러한 시계열적 추세에 차이가 존재하는지를 살펴보아 향후의 공공기관 개혁에 방향성을 제시할 수 있는 보다 명확한 분석결과를 제시하고자 한다. 본 연구의 결과는 공공기관의 성공적인 개선을 이루기 위한 중간점검 차원에서 이해될 수 있으며, 비효율성을 개선하기 위해 어떠한 기관이 더욱 노력해야 하는지에 대한 답을 제공할 것으로 기대된다.

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A Management-Strategic Measuring Model for Intellectual Assets (지적자산에 대한 경영전략적 가치평가 모형)

  • 남성모;한창훈;배재학
    • Proceedings of the Korean Information Science Society Conference
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    • 1999.10a
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    • pp.540-542
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    • 1999
  • 본 논문에서는 기업내의 지식활동 주체들이 지식경영을 실천하는데 필수적인, 지식에 대한 가치평가 기준을 제시한다. 이 평가기준은 기업의 경영전략적 모형의 구조에서 도출하였다. 지식경영의 궁극적 목적을 기업의 경영전략의 실현으로 파악하여, 지식의 가치를 기업의 사명, 비전, 경영목표 및 경영전략 등이 형성해내는 기업의 경영전략적 모형안에서 찾았다. 기업의 경영전략적 모형의 구조안에서, 업무처리 지식에 대한 가치측정은, 이 구조가 제한하는 단일지식에 대한 완성도와 복잡도로 평가하였다. 그리고 기업의 경영방향에 관련된 지식의 가치는, 그 구조요소들 사이의 중요도와 연관성으로 평가하였다.

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Competitive Intelligence Research in Information Science (경쟁정보에 관한 정보학적 접근)

  • 안인자;최상기
    • Proceedings of the Korean Society for Information Management Conference
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    • 2001.08a
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    • pp.75-80
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    • 2001
  • 경쟁정보는 정보학과 지식경영의 구조(frameworks)에, CIA등 군사정보기관과 경영학에서 사용하는 정보분석방법과, IT의 정보처리기술을 분석도구로 활용한다. 경쟁정보의 업무내용을 정보사이클로서 제시하고, 사이클 내에서 문헌정보학 분야가 담당하여할 분야를 제시하였다. 문헌정보학과에서의 경쟁정보에 관한 교육프로그램과 연구내용을 통하여 학제 연구의 가능성을 살펴보았다.

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