• 보건세계
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• v.40 no.2 s.438
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• pp.6-9
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• 1993

• 보건세계
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• v.57 no.5
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• pp.42-45
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• 2010

결핵으로 인한 여러 가지 힘든 증상들이 나타난다. 이에 대한 올바른 대처법을 안다면 결핵의 고통과 타인에의 전염을 막을 수 있다. 다양한 증상별 대처법을 알아본다.

• 보건세계
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• v.56 no.6
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• pp.53-55
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• 2009

질병관리본부는 지난 8월 2008년도 결핵환자 신고현황 연보를 발간하였다. 연보 내용 요약을 통해 지난 한 해 결핵현황을 알아본다.

• The Journal of the Korea Contents Association
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• v.18 no.9
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• pp.399-410
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• 2018

This study is a methodological approach to the study of a customer experience-based Tuberculosis(TB) management service design for a local public medical institution, with the application of the service design process by the Design Council in the UK. This study designed a TB management service for a local public medical institution using the service design method which identifies and resolves TB management-related problems based on experiences of medical personnel of TB facilities as well as of TB patients. To design a TB management service for the whole process from hospitalization to discharge and then to cooperation with local communities, a team was formed with 12 TB management-related personnel. The team went through the four phases of service design process: Discover, Define, Develop and Deliver. In addition, the TB management service based on customer experience was developed that included eight services related to processes from hospitalization to discharge and cooperation with local communities. According to the study results, a service design methodology was found to be considerably effective in developing a service program that takes into account an overall circumstance of various relevant personnel as well as patients. It is suggested that further studies use a service design methodology in developing various health management service programs in need of improvement of work efficiency among relevant personnel as well as providing the best satisfaction for customers by identifying hidden needs based on their experiences.

• 보건세계
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• v.52 no.6 s.586
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• pp.38-41
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• 2005

• 보건세계
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• v.37 no.10 s.410
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• pp.12-13
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• 1990

• 보건세계
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• v.53 no.7 s.599
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• pp.60-61
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• 2006

• 보건세계
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• v.54 no.3 s.607
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• pp.50-52
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• 2007

• 보건세계
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• v.44 no.7 s.491
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• pp.8-11
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• 1997

• 보건세계
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• v.42 no.8 s.468
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• pp.26-32
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• 1995