• Title/Summary/Keyword: 검사만족도

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Study on customer management analysis model for one General Hospital (일개 종합병원 고객관리 모형구축에 관한 연구)

  • Kim, Young-Jong;Kim, Kwang-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.9
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    • pp.4082-4089
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    • 2012
  • This study is to provide basic data for a higher level of customer satisfaction by investigating the satisfaction factors of and dissatisfaction factors for the outpatients. The survey was conducted with the outpatients in a general hospital located in Daejeon on October 24, 2011. A total of 160 questionnaires were distributed and 144 copies were used as the statistical analysis. As a result of the research, it is found that convenience is the most influential factor to affect on the overall satisfaction and willingness to recommend to other people among the characteristics of the administrative support division, which is the quickness and simplicity of the admission and receipt procedure, and it is also found that the comfortability of examination room and outpatient treatment waiting room affects on it in common. In conclusion, it is considered that if a customer-oriented hospital management system is built and operated for the satisfaction of customers, the competitiveness of hospital will be improved and the sustainability of hospital will increase and the business goal that is customer satisfaction management will be achieved.

Effects of Occupation-Based Bilateral Upper Extremity Training and Transcranial Direct Current Stimulation Upper Limb Function in Stroke Patients (작업기반 양측성 상지 훈련과 경 두개 직류 전류 자극이 뇌졸중 환자의 상지 기능에 미치는 영향)

  • Kim, Sun-Ho
    • The Journal of the Korea Contents Association
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    • v.20 no.9
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    • pp.520-530
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    • 2020
  • The purpose of this study was to investigate the effects of occupation-based bilateral upper extremity training and transcranial direct current stimulation on upper limb function in stroke patients. The study group was divided into 13 experimental groups with occupation-based bilateral upper extremity training and transcranial direct current stimulation, and 13 controls with only occupation-based bilateral upper extremity training. A total of 4 weeks, 50 minutes, 5 times a week conducted, the patients were tested with Canadian Occupational Performance Measure(COPM), Accelerometer, Fugle-Meyer Assessment(FMA), and Motor Activity Log(MAL). As a result of the study, the experimental group and the control group showed significant improvement in both occupation satisfaction and performance, usage of the affected side and the tendon side, recovery of upper limb function, and quality of movement, In particular, the experimental group showed a significant difference in the amount of the affected side than the control group. Therefore, it was found that the combination of occupation-based bilateral upper extremity training and transcranial direct current stimulation had a positive effect on the recovery of upper limb function in stroke patients.

A Study on MBTI Personality Type and University Life Adaptation of Freshmen majoring in Skin-care : 4 year follow-up study (피부미용 전공 신입생의 MBTI 성격유형 및 대학생활 적응에 관한 연구 : 4년 추적연구)

  • Kim, Na-Young;An, Mi-Ryung
    • Journal of Convergence for Information Technology
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    • v.10 no.10
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    • pp.298-307
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    • 2020
  • This study conducted MBTI test of freshmen majoring in skin care who studied skin care curriculum to reveal the characteristics of the students, and analyzed their adaptation to university life a year later. It conducted a 4-year follow-up survey of 261 freshmen majoring in skin care from 2016 to 2019, followed by data coding and data cleaning, and analyzed them using the SPSS V. 21.0 statistical package program. As a result, freshmen majoring in skin beauty prefer a wide range of interpersonal relationships and like to understand and learn from experience, and they can see that they have many tendencies to prepare and carry out everything in advance, and to be productive and purposeful.

A Study on the Effects of Reading Guidance Using a Happy Point Books, Focused on Enneagram Personality Type 2 (성장지향점 도서를 활용한 독서지도 효과에 관한 연구 - 에니어그램 성격 2번 유형을 중심으로 -)

  • Cho, Hyun-Yang;Han, Yoon-Ok;Paek, Jin-Hwan
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.1
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    • pp.69-88
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    • 2015
  • The purpose of this study is to see if reading guidances using the happy point books are effective. In this study, reading guidances were carried out to the 6th grade students of J Elementary School who have Enneagram Personality type 2. Books were selected as a source of reading guidance. These are self-growth theme books preferred by Enneagram Personality Type 4 students, a happy point of Enneagram Personality Type 2 students and books containing psychological functions of Enneagram Personality Type 4 students. A reading guidance was conducted in 14 sessions over a period of 5 weeks. Pre and post test using a measurement tool was implemented to measure the effectiveness of reading guidance in terms of emotional intelligence and self-esteem. And, written observation record cards and learning logs of the attendants were also made. As a result, the emotional intelligence and self-esteem of attendants appeared to be improved, and they are satisfied with reading guidance of applying to happy point books.

The Development and Validation of the Korean Strength Scale (한국인 강점 척도의 개발 및 타당화)

  • Jung, Young-Eun;Lee, Ji-Eun;Han, You;Choi, Jeong-Woo;Baek, Kyoung Hee;Park, Joo-Eon;Min, Jung-Ah;Chae, Jeong-Ho
    • Anxiety and mood
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    • v.9 no.1
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    • pp.45-53
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    • 2013
  • Objectives : The purpose of this study was to develop the Korean Strength Scale and to examine its validity and reliability. Methods : The Korean Strength Scale is a self-report questionnaire that measures 25 valued strengths and is comprised of 124 items ; each item had a 0-5 rating on a 6-point scale. In order to test validity and reliability, data were collected from 355 adults. The measures included the Korean Strength Scale, HEXACO Personality Inventory (HEXACO-PI), Satisfaction with life scale (SWLS), Positive Affect and Negative Affect Schedule (PANAS), and Orientations to Happiness Questionnaire (OHQ). Results : The resulting exploratory factor analysis of the Korean Strength Scale suggested 4 factor structures. The Korean Strength Scale was shown to have acceptable psychometric properties, including acceptable internal-consistency reliabilities, factorial validity, and high convergent correlations. Conclusion : Although there is room on improvement for some facet scales, the Korean Strength Scale appears to be a useful tool for assessing an individual's signature strengths.

Change of Voice Handicap Index After Laryngeal Microsurgery for Benign Vocal Fold Lesions (양성 후두 질환 환자의 후두미세 수술 전후 음성 장애 지수의 변화)

  • Kim, Ji Hee;Choi, Hyo Geun;Park, Bumjung
    • Journal of the Korean Society of Laryngology, Phoniatrics and Logopedics
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    • v.26 no.1
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    • pp.34-39
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    • 2015
  • Background and Objectives:The Voice Handicap Index (VHI) evaluates the patients perception of impact of voice disorder in term of functional, physical, emotional factors. The purpose of this study was to evaluate the change of patient's subjective voice handicap index before and after laryngeal microsurgery for benign vocal cord lesions. Materials and Methods:We analyzed 55 patients who received laryngeal microsurgery for benign vocal cord disease from January 2011 to February 2013 retrospectively. There were 50 vocal nodules, 3 vocal polyps, 2 vocal cysts. VHI were analyzed before surgery and 3 months after surgery. Results:The VHI scores showed statistically significant reductions postoperatively in functional and emotional VHI (p=0.01 and p=0.034). Also, Emotional VHI score after microsurgery was higher in female than male [adjusted odd ratio (AOR)=0.292 ; 95% confidence interval, CI=0.098-0.869, p=0.01]. Conclusion:In other words, males experience significant more emotional effects that are improved after microscopic surgery.

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The Effects of Consultation Program upon the Mental Health of Female Victims of Domestic Violence and Psychological·Social Factors (상담프로그램이 가정폭력 피해 여성의 정신건강과 심리·사회적 요인에 미치는 효과분석)

  • Yu, Hae-Sun;Byun, Sang-Hae
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.4
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    • pp.2511-2519
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    • 2015
  • This research was executed to develop a consultation program for female victims of domestic violence in the past and appraise its effectiveness. For the research, we selected 30 persons for an experimental group and a control group respectively, and practiced frequency analysis, reliability analysis, homogeneity check and T-test of independent sample by using SPSS 20.0 for Windows. The result of analysis is as follows. First, it was probed that the consultation program had the effect to improve the self-esteem of female victims of domestic violence, and reduce depression levels and anxiety. Second, it appeared that consultation program improved the psychological and social adaptation of female victims of domestic violence positively and cast an affirmative effect on the satisfaction of communication of subdivision and conflict-coping method. Therefore, it app[eared that this program had a close relation with the attitude etc. to solve the issues of interpersonal relations and communication of female victims of domestic violence. That is, it was verified that the program had the effect in that they escaped from the sequela of abuse and adapted themselves to mental society.

A Study on Promoting Optimism Utilizing a Communication Board Game - With a focus on college students (커뮤니케이션 보드 게임을 활용한 낙관성 증진에 관한 연구 대학생 집단을 중심으로)

  • Gim, Hye-Yeong;Ryu, Seol-Ri;Ryu, Seoung-Ho
    • Journal of Korea Game Society
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    • v.17 no.2
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    • pp.117-122
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    • 2017
  • This study verified the effects of promoting optimism by utilizing communication board games with university students. Since optimism is closely related to grade, self-efficacy, a sense of achievement, the importance of enhancing optimism was emphasized. This study seeks to investigate practical measures that can promote optimism utilizing games in a more casual environment based on the research of Seligman(1990), which claimed that the optimism can be learned regardless of temperaments. In Study1, the level of optimism increased from M=-4.7(t1) to M=12.8 in t2(p<.001). In Study2, a control group(n=22) was added with the experiment group(n=21). The level of optimism increased from M=-2.4(t1) to M=11.5(t2) in the experiment group(p<.001), whereas there was no difference in the control group.

The Design and Implement a Healthcare Alert App to Prevent Dementia (치매예방을 위한 헬스케어 알리미 앱 설계 및 구현)

  • Pi, SU-Young
    • Journal of Digital Convergence
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    • v.16 no.10
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    • pp.59-67
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    • 2018
  • There are not that many m-health related services limited to the elderly. Many of the elderly who are at risk of dementia are unfamiliar to smart devices, so it is required to design an user-customized App. Therefore, I design and embody a mobile voice alert integrated app, which enables voice input to increase the accessibility of the elderly, so as to prevent diseases caused by declined cognitive function such as dementia. I conducted interviews and questionnaire after having the students use the app in Lifelong Education Center in H region of Gyeongbuk, and the analysis result has showed the high satisfaction. It is expected that it will be able to play a key role for M-Health service for the elderly since it is possible to prevent dementia through the voice health care alert app. I would like to learn deep learning in the future to predict the life patterns and the possibility of dementia of the elderly.

AI Education Programs for Deep-Learning Concepts (딥러닝 개념을 위한 인공지능 교육 프로그램)

  • Ryu, Miyoung;Han, SeonKwan
    • Journal of The Korean Association of Information Education
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    • v.23 no.6
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    • pp.583-590
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    • 2019
  • The purpose of this study is to develop an educational program for learning deep learning concepts for elementary school students. The model of education program was developed the deep-learning teaching method based on CT element-oriented teaching and learning model. The subject of the developed program is the artificial intelligence image recognition CNN algorithm, and we have developed 9 educational programs. We applied the program over two weeks to sixth graders. Expert validity analysis showed that the minimum CVR value was more than .56. The fitness level of learner level and the level of teacher guidance were less than .80, and the fitness of learning environment and media above .96 was high. The students' satisfaction analysis showed that students gave a positive evaluation of the average of 4.0 or higher on the understanding, benefit, interest, and learning materials of artificial intelligence learning.