• Title/Summary/Keyword: 개선요인

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A Study on the Analysis of Importance-Performance on the Use factor of Complex Cultural Space in Library (도서관 복합문화공간 이용요인에 대한 중요도-만족도 분석에 관한 연구)

  • Ro, Ji-Yoon;Noh, Younghee
    • Journal of Korean Library and Information Science Society
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    • v.50 no.4
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    • pp.511-537
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    • 2019
  • At a time when trend called complex cultural space has recently been taking place in public libraries, this study analyzed the importance-performance of users regarding the use factors of public library's complex cultural space. Based on the results of the analysis, this study attempted to broaden the understanding of the library users' use of this space, and to suggest directions on which factors should be improved. The results of the study were as follows: First, only 5 of 41 factors for library complex cultural space have higher satisfaction than importance, so it is necessary to promote balanced development with focus on priority improvements rather than a specific sector. Second, it is necessary to provide various programs and services in consideration of visit characteristics, such as the users of the library complex cultural space are mainly used by themselves (42%) or with their families (18.2%), also more people (50.5%) use weekday afternoons than 35%, including weekend mornings and afternoons. Third, among the five use factors related to space, the remaining items except for 'Compatibility of Computer / Equipment Use' are located in the first quadrant where both importance and satisfaction are high or in the fourth quadrant which shows higher satisfaction than importance. This is a result that shows that the library is fully performing the diversification and complexion of the space basically aimed as a complex cultural space. Fourth, it is necessary to improve the public library's complex cultural space in the future based on the analysis results of the result of analysis of the importance-satisfaction the use of factors using the IPA analysis.

Identification of Employee Experience Factors and Their Influence on Job Satisfaction (직원경험 요인 파악 및 직무 만족도에 끼치는 영향력 분석)

  • Juhyeon Lee;So-Hyun Lee;Hee-Woong Kim
    • Information Systems Review
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    • v.25 no.2
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    • pp.181-203
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    • 2023
  • With the fierce competition of companies for the attraction of outstanding individuals, job satisfaction of employees has been of importance. In this circumstance, many companies try to invest in job satisfaction improvement by finding employees' everyday experiences and difficulties. However, due to a lack of understanding of the employee experience, their investments are not paying off. This study examined the relationship between employee experience and job satisfaction using employee reviews and company ratings from Glassdoor, one of the largest employee communities worldwide. We use text mining techniques such as K-means clustering and LDA topic-based sentiment analysis to extract key experience factors by job level, and DistilBERT sentiment analysis to measure the sentiment score of each employee experience factor. The drawn employee experience factors and each sentiment score were analyzed quantitatively, and thereby relations between each employee experience factor and job satisfaction were analyzed. As a result, this study found that there is a significant difference between the workplace experiences of managers and general employees. In addition, employee experiences that affect job satisfaction also differed between positions, such as customer relationship and autonomy, which did not affect the satisfaction of managers. This study used text mining and quantitative modeling method based on theory of work adjustment so as to find and verify main factors of employee experience, and thus expanded research literature. In addition, the results of this study are applicable to the personnel management strategy for improving employees' job satisfaction, and are expected to improve corporate productivity ultimately.

A Study on Determinants of Participants' Satisfaction in Information System Development Project: Focused on Outsourcing Project Participants' Satisfaction (정보시스템 개발 프로젝트 참여 만족도 결정요인에 관한 연구: SI 프로젝트 참여인력 만족도 중심으로)

  • Lee, Joo-Ryang;Suh, Kil-Soo
    • Information Systems Review
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    • v.8 no.1
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    • pp.203-222
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    • 2006
  • The chronic problems of Information System Outsourcing Development Project include frequent changes in the participants and their roles, and the evasion of project participation, which exert unfavorable influence to the outcome of the project. Such problems are due, in large part, to the low level of project participants' satisfaction in the project. However, little is known about the factors that influence project participants' satisfaction in the project development. This research identifies six potential factors such as project commitment, workload, control, communication within the organization, inter-organization communication, and system development methodology based on PMI(Project Management Institute) and empirically examines their efficacy in explaining the level of participants' satisfaction in the IS development projects based on data from 390 participants in 66 projects. The results indicate that the six factors are strong determinants of participants' satisfaction in system development projects. In other words, the level of satisfaction among project participants overall are largely influenced by project commitment and control, communication, project methodology. Especially, the results reveal that the level of satisfaction among participants from the vendor decreased largely by unrealistic project commitment, frequent changes in project planning and unreasonable control rather than by a significant amount of workload. In conclusion, there need to be a rational approach and solution based on the six factors presented in this research in order to increase participation satisfaction level of the project participants and ultimately enhance project outcome.

An Empirical Study on the Competitiveness by Satisfaction Measurement of Incheon Port (인천항 이용 만족에 따른 경쟁력에 관한 실증 연구)

  • Jeong, Hwan-Ho;Koh, Bong-Hoon
    • Journal of Korea Port Economic Association
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    • v.25 no.3
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    • pp.183-206
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    • 2009
  • The purpose of this study is to suggest the new strategies for strengthening the competi tiveness of Incheon port. To measure the calling factors and satisfaction of ports, this study developed a list of 24 items using a seven-point Likert scale through the previous literature reviews, pilot test and emerging factors. Factor analysis, regression analysis, one sample T-test, IPA and SPSS were conducted to verify the determinants choosing ports and customer satisfaction. The result of an empirical study revealed that the cargo volume and information system, etc. in Incheon port was evaluated as satisfied factors and berth availability and port charge, etc. as dissatisfied factors. Based on the outcomes of this study, to strengthen the competitiveness of Incheon port, several strategies were advised such as the inducement of North American and European cargo, port infrastructure, dedicated terminal and GTO inducement, hinterland construction, logistics companies inducement and cooperation with neighboring ports.

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Comparison of the Perception of Each Participant on Quality Control Factor of Form Work (거푸집 공사 품질관리 요인에 대한 공사 참여 주체별 인식 비교)

  • Kim, Ju-Yong;Choi, Gyu-Jung;Park, Soon-Kyu;Shin, Yoon-Seok;Kim, Beak-Joong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.4
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    • pp.520-528
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    • 2021
  • In this study, we attempted to derive major management factors related to the quality control of formwork and identified differences in the perceptions of construction engineers, construction managers, and field workers about the importance and performance of the derived factors. As a result of the study, 18 management factors related to the formwork were derived. Among the derived factors, the field workers placed importance on the factors that influence the detailed process of the formwork, while construction engineers placed importance on the factors related to the judgment of the progress and completion of the construction. The construction managers placed importance on the factors that affect the quality of the building frame. Based on the results of this study, it is expected that a plan to improve the quality of formwork that accepts the various opinions of each participant will be established.

A Study on the Relative Importance of Evaluation Factors for Improvement of Port Security (항만보안 강화를 위한 평가요인과 상대적 중요도 분석)

  • Kang, Min-Gu;Kim, Hwa-Young
    • Journal of Navigation and Port Research
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    • v.43 no.1
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    • pp.49-56
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    • 2019
  • The purpose of this study was to extract the evaluation factors and assess the relative importance between the factors. For this purpose, the evaluation factors were extracted through literature review and the process of brainstorming with experts, who are related to port security. The evaluation factors were then classified into four higher factors and twelve sub- factors through the use of the AHP method. A survey on the classified factors was conducted by experts composed of public officials, port authority employees and education institutions officials. We also carried out statistical tests to determine the perception gap of weights between the groups. As a result of a relative importance analysis of strength, the security operating system factor was highest, followed by improvement of hardware facilities and increase of security personnel. There was a difference in perception among the groups in policy support, facility support and personnel resources budget support. The results of the analysis show that the strength operating system through the establishment of an integrated monitoring system is a priority. It is necessary to understand the difference of perception between groups and build a systematic cooperation system. The evaluation factors extracted from this study can be used for the measurement of port security efficiency in further work.

IPA Analysis of The Causes of The Formation of K-POP Fans Phenomenon in China (중국 한팬(韩饭)의 K-POP 팬덤 형성요인 IPA 분석)

  • Wang, Anyue;Kwon, Byung Woong
    • Korean Association of Arts Management
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    • no.49
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    • pp.87-115
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    • 2019
  • The impact of "Korean wave" has gradually expanded in recent years, its spread trend can also be seen in the United States, South America, and even in Europe. As the earliest and largest importer of Korean culture, China's importance is self-evident. Based on the results of empirical analysis, and analyze the importance and satisfaction of each element that makes up the four factors(Music, Dance, Style, Story) with IPA method, as well as the impact of its rankings on K-POP fans phenomenon in China. The results of this study are organized as follows. Firstly, according to the analysis results, only 10.5% of the K-POP fans are male, and K-POP fans are generally young, their age mainly concentrates in the first half of the 20th (49.0%). Secondly, among the survey respondents, 65% of the fans have positive comments on the Korean Wave, most of K-POP fans obtain their idols' information through Internet, and 49.5% have consumption behaviors for their favorite idols. Thirdly, it can be seen from the data of survey results that fans attach the greatest attention to the importance and satisfaction of the melody elements in terms of music, and the performance effect in terms of dance, the appearance is chosen as the priority in terms of styling, as for the last factor, topicality, the broadcasting is the first choice. In view of the formation of the phenomenon of K-POP fans among Chinese Korean fans, by conducting the correlation analysis and research on the importance and satisfaction of each factor through data, this study is with great practical significance in academic research, it can be used as practical and meaningful material for the K-POP fans among Chinese Korean fans.

A Study on the Definition of the Educational Facility Maintenance (교육시설물 유지관리 업무규명에 관한 연구)

  • Shon Woo-Kyung;Kim Jang-Young;Han Choong-Hee;Kim Sun-kuk
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.567-570
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    • 2002
  • our country school construction from 1990 year middle the facility expension for the improvement or education environment and the maintenance expense of various conservative construction for old education facilities is increasing. It accomplishes the each subject wild for business which maintains the training facility enterprise to be, the minute paragraph of information and deficient standard of information. It brings about the duplication investment a waste of the revenue source which is limited. Occurrence information which it follows consequently in business process and requirement must clear. We the maintenance phase of the education facilities understand, problem point and obstacle VIP analysis it leads it presents it does analyze. The improvement process model which leads a hereafter function for obstacle VIP extraction and information model construction must be accomplished.

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Qualitative Research to Understand Environmental Factors of Customer, Foodservice Management, and Competitor and Factors that Improve Customer Quality of Life (질적 연구를 활용한 위탁급식 고객, 급식관리자 및 경쟁자 환경요인과 삶의 질 개선요인 도출)

  • Lee, Jin Young;Han, Kyung Soo
    • Journal of the Korean Society of Food Culture
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    • v.30 no.5
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    • pp.621-628
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    • 2015
  • The objective of the current study was to analyze the major factors affecting quality of life improvement for contract foodservice customers by identifying the contract foodservice environment consisting of the customer, foodservice management, and competitor. Qualitative research method was performed on foodservice customers and foodservice management using in-depth interviews. First, the customer environment was classified into three categories, including convenience of location, foodservice management environment into six categories, including comfort level of dining facility, and competitor environment into three categories, including service competition between foodservice providers. Second, quality of life was defined as the level of contentment felt by both the customer and foodservice management consuming the food provided. Third, both the customer and foodservice management perceived that the management environment of contract foodservice had a "medium" effect on quality of customer life. The findings of this study could be applicable for development of a contract foodservice business strategy through objective comparative analysis of the customer, foodservice management, and competitor environments.

장애인 창업자의 기회인식이 창업의지에 미치는 영향에 관한 연구: 기업가정신의 매개효과를 중심으로

  • O, Yeong-Geun;Kim, Jong-Seong
    • 한국벤처창업학회:학술대회논문집
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    • 2020.06a
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    • pp.135-139
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    • 2020
  • 2019년 장애인경제활동실태조사에 따르면 장애인의 고용률은 35%, 실업률은 6.6%로 우리나라 전체 경제 활동 인구의 고용률 61.5%, 실업률 4.4%와 비교할 때 매우 낮은 수준을 보여주고 있다. 상대적으로 저조한 장애인의 취업 및 고용 상황을 개선하기 위하여 정부 주요 부처에서 활발한 노력을 하고 있으나, 장애인의 고용환경은 여전히 열악하여 장애인의 낮은 경제활동 참가율, 직종 선택의 제한, 지원 고용에 비해 낮은 일반고용률, 비정규직 치중 등 열악한 고용 형태의 질적 개선 등 장애인고용에 대한 정책적 지원이 더 개선되고 발전되어야 함을 내포하고 있다. 그에 따른 대안으로 장애인 창업이 주목을 받고 있다. 그러나 창업은 비장애인조차도 성공하기가 어렵고 실패할 확률이 높다. 장애인 창업의 경우 장애라는 특성으로 인해 실패할 경우 재기하기 어려운 상황에 처해질 가능성이 비장애인보다 높다. 따라서 장애인 창업의 특성을 고려하여 성공 창업 요소를 파악할 필요가 있으며, 그에 영향을 미치는 요인들에 관한 연구는 시급한 상황이다. 본 연구의 목적은 비장애인들을 대상으로 이루어진 기회 인식, 창업 의도, 기업가정신에 관한 선행 연구의 연구 결과를 바탕으로 장애인 창업자의 창업의지에 미치는 영향요인을 규명해 보고자 한다. 특히 장애인 창업자의 기회인식과 창업의지 사이에서 기업가 정신(혁신성, 위험 감수성, 진취성)의 매개효과를 검증하며, 이 과정에서 창업자의 창업 의도를 고취시킬 수 방안에 관해 논의해 보고자 한다.

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