• Proceedings of the Korea Contents Association Conference
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• 2012.05a
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• pp.3-4
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• 2012

사용자 중심의 man machine interface 기술의 발전은 사용자 인터페이스 기술과 인간공학의 접목으로 인하여 많은 진전이 있으며 계속 진행되고 있다. 근래의 정보전달은 사운드와 텍스트 또는 영상을 통하여 이루어지고 있으나, 감성적인 측면에서의 정보전달에 관한 연구는 활발하지 못한 실정이다. 특히, Human Computer Interaction분야에서 음성이나 표정의 전달에 관한 감성연구는 초기단계로 이모티콘이나 플래쉬콘 등이 감정전달을 위하여 사용되고 있으나 부자연스럽고 기계적인 실정이다. 본 연구는 사용자와 상호작용에서 컴퓨터 또는 응용소프트웨어 등이 자신의 가상객체(Software Robot, Sobot)를 활용하여 인간친화적인 상호작용을 제공하기위한 기반연구로써 한글에서 감성어를 추출하여 분류하고 처리하는 기술을 개발하여 컴퓨터가 전달하고자하는 정보에 인공감정을 이입시켜 사용자들의 감성만족도를 향상시키는데 적용하고자한다.

• Korean Journal of Cognitive Science
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• v.21 no.4
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• pp.669-696
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• 2010

Assuming that the whole meaning of a document is a composition of the meanings of each part, this paper proposes to study the automatic grading of movie reviews which contain sentimental expressions. This will be accomplished by calculating the values of semantic segments and performing data classification for each review. The ARSSA(The Automatic Rating System for Sentiment analysis using an Appraisal dictionary) system is an effort to model decision making processes in a manner similar to that of the human mind. This aims to resolve the discontinuity between the numerical ranking and textual rationalization present in the binary structure of the current review rating system: {rate: review}. This model can be realized by performing analysis on the abstract menas extracted from each review. The performance of this system was experimentally calculated by performing a 10-fold Cross-Validation test of 1000 reviews obtained from the Naver Movie site. The system achieved an 85% F1 Score when compared to predefined values using a predefined appraisal dictionary.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.132-141
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• 2015

Smart television(TV) is replacing the traditional television model and the importance of user experience(UX) is rising. User experience evaluates the emotion state of users such as immersion, pleasure, and interest. User experience together with usability is a principle to be considered as for designing a smart television. It contributes to improve user satisfaction and lead to the long-term purchase. User experience is more difficult to measure than usability, because UX evaluation requires to biological and psychological techniques. However, the disadvantages of these physiological and psychological techniques require high experimental costs and the restriction of experimental environment. The objective of this paper is first to review conventional methods regarding UX evaluation and suggests a new method for measuring the UX of smart TV which detects keywords related emotional representation. The text is acquired from purchase postscripts of smart TV in the Internet shopping malls. This method costs less than the questionnaire survey to detect emotion.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.3
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• pp.1422-1427
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• 2013

This paper proposed a movie retrieval system based on sentimental keywords extracted from user's movie reviews. At first, sentimental keyword dictionary is manually constructed by applying morphological analysis to user's movie reviews, and then keyword weights in the dictionary are calculated for each movie with TF-IDF. By using these results, the proposed system classify sentimental categories of movies and rank classified movies. Without reading any movie reviews, users can retrieve movies through queries composed by sentimental keywords.

• Journal of KIISE:Software and Applications
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• v.36 no.6
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• pp.491-497
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• 2009

This paper proposes a new feature weighting method for document sentiment classification. The proposed method considers the difference of sentiment intensities among sentences in a document. Sentiment features consist of sentiment vocabulary words and the sentiment intensity scores of them are estimated by the chi-square statistics. Sentiment intensity of each sentence can be measured by using the obtained chi-square statistics value of each sentiment feature. The calculated intensity values of each sentence are finally applied to the TF-IDF weighting method for whole features in the document. In this paper, we evaluate the proposed method using support vector machine. Our experimental results show that the proposed method performs about 2.0% better than the baseline which doesn't consider the sentiment intensity of a sentence.

• Journal of KIISE:Software and Applications
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• v.37 no.4
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• pp.317-322
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• 2010

This paper proposes how to improve performance of the Korean document sentiment-classification system using semantic properties of the sentiment words. A sentiment word means a word with sentiment, and sentiment features are defined by a set of the sentiment words which are important lexical resource for the sentiment classification. Sentiment feature represents different sentiment intensity in general field and in specific domain. In general field, we can estimate the sentiment intensity using a snippet from a search engine, while in specific domain, training data can be used for this estimation. When the sentiment intensity of the sentiment features are estimated, it is called semantic orientation and is used to estimate the sentiment intensity of the sentences in the text documents. After estimating sentiment intensity of the sentences, we apply that to the weights of sentiment features. In this paper, we evaluate our system in three different cases such as general, domain-specific, and general/domain-specific semantic orientation using support vector machine. Our experimental results show the improved performance in all cases, and, especially in general/domain-specific semantic orientation, our proposed method performs 3.1% better than a baseline system indexed by only content words.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.8
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• pp.3992-3998
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• 2013

This paper is related to the method of adding a emotional speech corpus to a high-quality large corpus based speech synthesizer, and generating various synthesized speech. We made the emotional speech corpus as a form which can be used in waveform concatenated speech synthesizer, and have implemented the speech synthesizer that can be generated various synthesized speech through the same synthetic unit selection process of normal speech synthesizer. We used a markup language for emotional input text. Emotional speech is generated when the input text is matched as much as the length of intonation phrase in emotional speech corpus, but in the other case normal speech is generated. The BIs(Break Index) of emotional speech is more irregular than normal speech. Therefore, it becomes difficult to use the BIs generated in a synthesizer as it is. In order to solve this problem we applied the Variable Break[3] modeling. We used the Japanese speech synthesizer for experiment. As a result we obtained the natural emotional synthesized speech using the break prediction module for normal speech synthesize.

• The Journal of the Korea Contents Association
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• v.12 no.12
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• pp.471-478
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• 2012

Various studies on sentiment classification of documents have been performed. Recently, they have been applied to twitter sentiment classification. However, they did not show good performances because they did not consider the characteristics of tweets such as tweet structure, emoticons, spelling errors, and newly-coined words. In this paper, we perform experiments on various input features (emoticon polarity, retweet polarity, author polarity, and replacement words) which affect twitter sentiment classification model based on machine-learning techniques. In the experiments with a sentiment classification model based on a support vector machine, we found that the emoticon polarity features and the author polarity features can contribute to improve the performance of a twitter sentiment classification model. Then, we found that the retweet polarity features and the replacement words features do not affect the performance of a twitter sentiment classification model contrary to our expectations.

• Journal of Korea Society of Industrial Information Systems
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• v.26 no.6
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• pp.119-133
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• 2021

Research has been conducted in many fields to identify research trends using text mining, but in the field of emotional labor, no research has been conducted using text mining to identify research trends. This study uses text mining to deeply analyze 1,465 papers at the Korea Citation Index (KCI) from 2004 to 2019 containing the subject word 'emotional labor' to understand the trend of emotional labor researches. Topics were extracted by LDA analysis, and IDM analysis was performed to confirm the proportion and similarity of the topics. Through these methods, an integrated analysis of topics was conducted considering the usefulness of topics with high similarity. The research topics are divided into 11 categories in descending order: stress of emotional labor (12.2%), emotional labor and social support (12.0%), customer service workers' emotional labor (10.9%), emotional labor and resilience (10.2%), emotional labor strategy (9.2%), call center counselor's emotional labor (9.1%), results of emotional labor (9.0%), emotional labor and job exhaustion (7.9%), emotional intelligence (7.1%), preliminary care service workers' emotional labor (6.6%), emotional labor and organizational culture (5.9%). Through topic modeling and trend analysis, the research trend of emotional labor and the academic progress are analyzed to present the direction of emotional labor research, and it is expected that a practical strategy for emotional labor can be established.

• The Monthly Diabetes
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• s.257
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• pp.68-69
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• 2011

인체가 성숙기에서 노년기로 접어드는 시기에 찾아오는 두 번째 사춘기 '갱년기', 여성의 경우 생식 기능이 없어지고 월경이 정지되면서 신체의 작용에 여러 가지 장애가 나타난다. 화끈거리는 얼굴, 신경과민과 심한 감정 변화 등 내 몸에 찾아오는 이상.변화가 두렵기 마련이다. 그러나 최근 평균 수명이 80세에 가까워지면서 갱년기를 기준으로 제2의 인생을 설계하고 있다. 갱년기극복으로 폐경과 함께 잃어버린 여성으로서의 상실감과 자신감을 되찾아 보자.