• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.1
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• pp.379-388
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• 2018

This study aims to analyze the causes of conflict between street performing subjects and identify methods to induce their collaboration in promoting a creative city. This study proposes preventive mechanisms after identifying potential problems in performances on the streets of Jeju, which aims to become "the island of culture and art". To this aim, the type and relationship between the subjects of conflict, characters of conflict, solutions, extent and role of tolerance, responses of the subjects, and type of conflict management employed were examined and analyzed. We employed an in-depth interview method involving cases of conflict occurring during street performances in Jeju. were categorized into 6 types. First is conflict resulting from the lack of facilities. Second is conflict caused by non-designated performance venues. Third is conflict due to exclusive ambiance. Fourth is conflict resulting from direct engagement by neighboring residents. Fifth is conflict between residents and police during performances. Sixth is conflict by lack of definite relationship with relevant institutes. To systematically resolve these conflicts, we propose the following management methods: (1) behavioral approach of pretraining through a registration system; (2) establishment of busking zones and allocation after registration; (3) training of facilitators to manage street performances and extended roles; (4) establishment of standards for street performances through the systematic approach of ordinance; (5) training to secure tolerance of residents; and (6) simplification of deliberation process by building a collaborative system among institutes.

• Journal of the Korean Regional Science Association
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• v.37 no.1
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• pp.45-61
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• 2021

This research purposes to design a methodological framework to suggest the optimal method to resolve the conflicts of stakeholders surrounding the water use charge of the Han River region, and to use the analysis results to provide the direction of policy. For this, it was preceded that the process of understanding the mechanisms of the multifaceted conflict between decision makers taking different positions over water use charge of the Han River region, and an optimal method to resolve the conflict of water use charge of the Han River region was derived by using a graph model for conflict resolution(GMCR). According to the analysis results, the optimal state to find a solution to the water use charge of the Han River is that the Seoul-Incheon-Gyeonggi region pays the charge according to the original rate while Seoul-Incheon requesting discount the water use rate. In addition, the Han River management committee should establish policies desired by Seoul-Incheon-Gyeonggi region including rationalization of the decision-making structure to determine the rate of water use charge, making the basis to support the Han River management fund system for the Seoul-Incheon region, and transparent management of the Han River management fund system considering the characteristics of beneficiary regions and residents. This study is expected to provide objective decision-making information in establishing environmental policy directions related to conflict resolution in the water use charge of the Han River region and to offer a methodological basis for similar follow-up studies related to conflicts derived from sharing nature environment.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.9
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• pp.3296-3303
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• 2010

This study attempted to identify the strategic factors of conflict management in making decisions of family travel by age focusing on the different conflicts occurred in the family travel currently in Korea. by doing this, it tried to provide the basic data that can draw out constant participation, higher involvement and commitment by identifying the strategies for conflict management centering around not only tourism studies of tourist psychology and behavior but also the strategic variables of conflict management in terms of the promotion of tourism industry. To examine the result of this study, first, it was found that in all age groups, strategies of compromise and moderation strategy to meet the needs of surrounding people and the person him/herself were used as a strategic plan for conflict management between decision-makers and conflicting groups. Second, it was analyzed that when a conflict is caused, from order to negotiation strategies; from authority to democratic strategy, they turned out to make efforts to solve the conflicts occurred during family travel by collecting the opinions of the surrounding people; tune the opinions; and make decisions by majority. Lastly, it was found that they turned out to make efforts to ease the conflicts caused during family travel through active problem-solving regarding internal/interpersonal/structural restriction factors.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.371-374
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• 2021

호텔기업은 고객서비스가 가장중요한 업무중의 하나로 직원들이 고객과의 대면상황에서 어떤 서비스가 펼쳐지는지에 따라서 호텔의 이익이 바뀌어 질수 있다. 따라서 호텔은 유능하고 우수한 직원들을 꾸준하게 유지하는 것이 무엇보다 중요하다. 다른 호텔과의 차별화를 위하여 직원들의 타 업체로의 이직을 막아 회사의 안정적인 발전을 도모하고 이윤을 최대한 높이는데 초점을 맞추어야 한다. 본 연구는 조직관리로써 역할갈등(직장-가정갈등, 가정-직장갈등)과 이직의도와의 관계를 알아보고자 한다. 그리고 역할갈등이 이직의도에 미치는 영향에 마음챙김 변수를 대입하여 매개역할을 검증하고자 한다. 자료 수집을 위해서 서울과 경기도 지역의 특급호텔 종사원을 대상으로 설문을 실시하였다. 자료 수집을 위하여 서울 경기지방을 직접 방문하여 조사를 진행하였다. 분석결과를 간단히 요약하면 첫째, 역할갈등은 이직의도에 유의미한 관계를 이루었고, 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김은 매개역할을 하였다. 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김의 매개효과는 역할 갈등의 첫 번째 변수인 직장-가정갈등 상황에서 이직의도에 미치는 영향을 마음챙김이 매개를 한다는 유의미한 결과를 얻었다. 그리고 두 번째 독립변수인 가정- 직장갈등의 상황에서는 마음챙김이 매개역할을 하는 것으로 예측되었다. 이런 연구결과를 바탕으로 기업은 체계적이고 지속적인 마음챙김 교육을 통하여 구성원 상호간의 상호 배려가 기업에 대한 긍정적인 태도로 바뀔 수 있도록 하는 방안을 강구해야 할 것이다. 또한 역할갈등의 결과변수를 좋게 하는 다양한 방안에 대한 폭넓은 연구가 필요할 것으로 보인다.

• The Journal of the Korea Contents Association
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• v.11 no.11
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• pp.156-172
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• 2011

The purpose of this paper is to highlight the importance of conflict management by local government by explaining a peculiar case of Namyangju city's construction project of landfill site for incineration remnants. Policy stage and internal dynamics of conflict between city and opposition group of local residents are used as major tools of case observation. From this analysis, this study finds that the conflict management effort of local government is critical to bring a success of a public policy. The local government needs to assess possible sources of conflict, and to prepare reasonable solutions through sincere communication with local residents. Also we need to reconsider the concept of administrative efficiency. Sometimes "slow" is better than "fast". Authoritative and hasty policy process may face unexpected obstacles, then consume more time to fulfill the policy goals. It means that the local government needs to spend more time for policy formulation. It also shows the importance of democratic process in reaching a public policy decision. In conclusion, this study confirms that the cooperative relationship between local government and residents, so-called governance, is the key to the success of public policy.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 1998.10a
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• pp.461-477
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• 1998

최근 기업들은 과거처럼 양적 성장위주의 경영관리체제에서 벗어나 변화하는 경영환경에 부합사는 새로운 변신을 강력히 추진하는 전력도구로서 아웃소싱을 점차 고려하고 있다. 이러한 정보기술 아웃소싱의 성공과 실패를 결정짓는 중요한 요소중의 하나는 벤더(vendor)와 클라이언트(client)간의 힘의 균형관계다. 본 연구는 벤더와 클라이언트간의 힘의 균형관계가 아웃소싱계약의 엄격성 정도와 갈등관계에 미치는 영향과 계약의 엄격성 정도가 갈등에 영향을 주는 정도를 조사했다. 실증분석결과 첫째, 힘의 균형과 갈등관계에 있어서는 정보력 불균형이 서비스 질 문제갈등과 이윤문제갈등에 부(-)의 영향을 주며, 준거력 불균형이 이윤문제 갈등에만 부(-)의 영향을 주는 것으로 나타났다. 둘째, 힘의 균형과 계약의 엄격성 정도에 있어서는 정보력불균형이 계약수정정도 및 도구개발정도, 전제내용기술정도 모두에 각각 부(-) 의 영향을 주며, 준거력 불균형 또한 계약수정정도 및 도구개발정도, 전제내용기술정도 모두에 각각 부(-)의 영향을 주는 것으로나타났다. 마지막으로, 계약의 엄격성정도와 갈등관계에 있어서는 도구개발정도만이 비용문제, 서비스질문제, 이윤문제 갈등에 각각 부(-)의 영향을 주는 것으로 나타났다.

• 대학교육
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• s.141
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• pp.47-53
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• 2006

대학당국과 학생회 간에 발생하는 갈등문제는 대학운영관리의 법적, 포괄적 책임이 있는 대학당국이 일반사회에서 나타나는 갈등해소의 기본원리인 편파적, 부분적 이익보다는 대학공동체의 이익을 우선적으로 도모한다는 원칙 하에서 풀어 나가야 할 것이다. 그리고 대학당국은 당사자 입장에서 고민해 보고, 타협 또는 양보할 수 있는 여지가 있는지를 진지하게 검토해 보는 자세가 매우 중요하다.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.231-255
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• 2012

This study examined the communication and conflict between ship prganization and ship management team. Those are measured and analyzed about both groups, and then the relationships would be investigated objectively and synthetically. Especially, this relationships are enlightened by measuring the level and gap of the communication and group conflict between ship organization and ship management team. The effect of that conflict is analyzed on the organization commitment and job satisfaction of ship organizations. As a result, this study demonstrates the communications have a negative influence on group conflict with statistic significance, also the conflicts effect negatively on the organization commitment and job satisfaction. In the analysis of gaps about the communication and conflict between groups, the level of group conflict is lowest in the group whose gap of communication is small and both communications are activated, and the organization commitment and job satisfaction are highest in the group whose gap of group conflicts is small and both level of the conflicts are low. To conclude, the ship organization and ship management teams in the shipping company have to lessen their conflict each other and heighten the organization commitment and job satisfaction through their smooth communication.

• Korean Journal of Legislative Studies
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• v.22 no.2
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• pp.77-112
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• 2016

Given the few studies on the responsibilities of assembly, government, and president for social conflicts, this study analyzes the influence of conflict causes upon that responsibilities. First, the need for the mediation mechanisms for dealing with social conflicts and the level of labor-management conflict are positively associated with the responsibilities of assembly, government, and president. Second, the levels of conflict between social strata and ideological conflict are positively related with the responsibility of assembly or president. Third, interdependence and mutual understanding between stakeholder, among independent variables, are positively associated with the responsibilities of assembly and president. Finally, all of the levels of conflict types, except the level of ideological conflict, moderate the effects of conflict causes on the responsibilities of assembly, government, and president. These results reflect the importance of managerial and institutional approaches to the conflict resolution focused on conflict causes and types.

• Korean Journal of Childcare and Education
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• v.8 no.4
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• pp.185-206
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• 2012

The purpose of this study was to investigate the general tendency of styles for handl ing conflict and organizational effectiveness perceived by head teachers in child-care centers, and the relationship between head teacher's styles for handling conflict and organizational effectiveness. A total of 194 child-care head teachers who work in the Busan and Gyeongnam area responded to the questionnaire. The main results of the study were as follows; First, among the styles for handling conflict, the head teacher s used the most obliging type toward their principal, and also used the most integrati ng type toward colleague teachers. The head teachers perceived moderate or higher level of organizational effectiveness in child-care centers, and there were partial diffe rences in styles for handling conflict and organizational effectiveness depending on ag e, academic achievement, career of head teachers and facility type. Finally, it was fou nd that organizational effectiveness of child-care center were positively correlated wit h integrating type, dominating type and compromising type among all styles for hand ling conflict which head teachers adopted, but was negatively correlated with avoidin g type. Particularly, it was found that the head teacher's styles for handling conflict having most significant effects on organizational effectiveness were avoiding type to ward their principal and integrating type toward colleague teachers.