• Title/Summary/Keyword: 意図伝達

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Service Quality of Dental Institutes Measured by SERVQUAL Model and Intention to Re-visit (SERVQUAL 모형으로 측정한 일부 치과의원의 서비스 질과 재이용의도)

  • Jun, Mee-Jin;Noh, Eun-Kyung
    • Journal of dental hygiene science
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    • v.10 no.1
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    • pp.55-61
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    • 2010
  • The main purpose of this study was to identify the service quality of some dental clinics located in Gwangju and find an association between service quality and patient's intention to re-visit the same dental clinic. The search objects were 197 patients from five dental clinics, and data collected by self-administered questionnaire which was composed general characteristics, characteristics relating to visit of clinics, quality of service, patients satisfaction and intentions to re-visit. The used statistical analysis to find the association between quality of service and intention to re-visit was multiple regression analysis. This study looked at relations between quality of dental service, service satisfaction and intentions to visit again, and found that quality of service including six service areas had a statistically significant positive correlations with satisfaction and intentions of re-visit. When this study conducted a multiple regression analysis to identify variables that influence intentions of re-visit, it found that patients revisited the dental clinic only when quality of service was included. In conclusion, quality of service evaluated by patients influenced on their intention of re-visit and especially. Therefore, this study concludes that improvement in satisfaction and intentions of re-visit relies on Accessibility, that is, providing of medical information, consultant telephone, how delivery the dental medical system is. Service quality of dental institutes measured by SERVQUAL model and intention to re-visit.

Prediction and Reduction of Alarm Sound Propagated through Elevator Shaft (엘리베이터 샤프트를 통한 경보음 전달 예측과 개선)

  • Jeong, Jeong-Ho
    • Fire Science and Engineering
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    • v.33 no.4
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    • pp.89-96
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    • 2019
  • In this study, alarm sound generated as a priority alert system propagation through an elevator shaft in apartment buildings were simulated using room acoustic simulation software. The simulations were conducted on three kinds of elevator hall plan with a different number of elevators and placement. First, the elevator shaft without sound absorption material was simulated as a condition of the present. When the distance from the alarm sound generating floor became farther, alarm sound level was decreased. However, the alarm sound level three-floor distance was about 54 dB(A)~56 dB(A) which were louder than a background sound level of typical apartment buildings. Sound absorption material placement proposed by previous studies were simulated and the alarm sound levels were decreased about 12 dB~16 dB. These levels were similar or lower than the background level of apartment buildings. From these results, it can be concluded that placing sound absorption material on the surface of the elevator shaft wall can be one of the methods to control the alarm sound as regulated in NFSC.

A Comparative Study of Influencing Factors on Shopping Satisfaction and Repeat Purchase Intention Between Internet Shopping Mall Types (인터넷 종합쇼핑몰과 전문쇼핑몰의 쇼핑만족 및 재구매의도에 미치는 영향요인 비교연구)

  • Chun, Dal-Young;Kim, Chan-Ho
    • Journal of Global Scholars of Marketing Science
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    • v.13
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    • pp.1-27
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    • 2004
  • This study attempts to investigate the difference between the internet shoppingmall types. The main purpose of this study is to verify the relationships among shoppingmall evaluation criteria, shopping satisfaction, revisit frequency, and repurchase intention across the shoppingmall type. The following results were shown by testing eleven hypotheses using LISREL. First, shoppingmall evaluation criteria such as entertainment, product authentification, economical prices and on-time delivery were significantly related to shopping satisfaction in general merchandise shoppingmall. Second, in specialty shoppingmall, evaluation criteria like informativeness, economical prices and on-time delivery significantly affected shopping satisfaction. Third, as contrasted with the expectation, site design and product assortment did not have significant impact on satisfaction in both internet shoppingmall types. Fourth, shopping satisfaction was significantly related to revist frequency and repeat purchase intention. Finally, some theoretical and managerial implications were discussed.

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Emotion Classification of User's Utterance for a Dialogue System (대화 시스템을 위한 사용자 발화 문장의 감정 분류)

  • Kang, Sang-Woo;Park, Hong-Min;Seo, Jung-Yun
    • Korean Journal of Cognitive Science
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    • v.21 no.4
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    • pp.459-480
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    • 2010
  • A dialogue system includes various morphological analyses for recognizing a user's intention from the user's utterances. However, a user can represent various intentions via emotional states in addition to morphological expressions. Thus, a user's emotion recognition can analyze a user's intention in various manners. This paper presents a new method to automatically recognize a user's emotion for a dialogue system. For general emotions, we define nine categories using a psychological approach. For an optimal feature set, we organize a combination of sentential, a priori, and context features. Then, we employ a support vector machine (SVM) that has been widely used in various learning tasks to automatically classify a user's emotions. The experiment results show that our method has a 62.8% F-measure, 15% higher than the reference system.

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A study on the factors of affecting the acceptance intention for disaster warning information (재난 예.경보정보의 수용의도에 영향을 미치는 요인에 관한 연구)

  • Sung, Yeon-Seok;Jeong, Duke-Hun
    • Journal of the Korean Society of Hazard Mitigation
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    • v.8 no.2
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    • pp.91-96
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    • 2008
  • This research is to investigated to analyze and identify factors which has been impacted area on the level of people' acceptance for disaster warning information. For better results and more reasonably generally accepted the results, the research was targeted people who need disaster warning information by the disaster impact. The damages from disaster are increasing every year. The disaster warning information have been changed by the level of people acceptance for the disaster warning information which has not been enough to satisfy the level of information. The research model has been developed by intergrating 'TAM model' to show theoretical and practical implications of this study. Research hypothesis are verified and analyzed through the SPSS and AMOS program. The main contribution of this research is to enhance effectiveness of disaster warning information to the people who can be damaged from disasters.

The Negative Effect of the Advertising Endorser's Smile and Consumer's Self-construal Level on Purchase Intention of the Brand in the Expensive Product Category (광고모델의 미소와 소비자의 자기해석 수준이 고가 제품군 브랜드의 구매의도에 미치는 부정적 효과)

  • Kim, Taemin
    • The Journal of the Korea Contents Association
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    • v.21 no.6
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    • pp.678-686
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    • 2021
  • A smiling face usually has a positive effect on interpersonal relationships by delivering a warm impression. However, the stereotype content model and compensation effect between warmth and competence suggested that warmth perceptions caused by a smiling face could influence competence perceptions negatively. This study examined the negative impact of the advertising endorser's smile on purchase intention in an expensive product category by adopting the self-construal level. The study results showed that consumers with independent-self construal (vs. interdependent self-construal) showed a lower purchase intention when exposed to an ad containing an endorser's smile. In comparison, consumers with interdependent-self construal (vs. independent self-construal) showed a lower purchase intention when exposed to an ad without an endorser's smile. Thus, this study demonstrated a moderating role of self-construal in the relationship between advertising endorser's smile and purchase intention. These findings provide valuable theoretical and practical implications for effective advertising strategies in the expensive product category.

A Korean to English Dialogue Machine Translation System Using Speech Acts (문장의 화행을 반영한 한-영 대화체 기계번역)

  • Lee, Hyun-Jung;Seo, Jung-Yun
    • Annual Conference on Human and Language Technology
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    • 1997.10a
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    • pp.271-276
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    • 1997
  • 대화체는 문어체와는 달리 화자와 청자 사이의 질의/응답으로 이루어진 형태의 문장들을 가지며, 생략과 대용어가 빈번히 발생하는 특징을 갖는다. 이러한 대화 형태에서 어떠한 한 문장에는 화자가 전달하고자 하는 의도를 포함하고 있다. 이러한 대화체 문장들을 번역하는 것은 단순한 언어적 분석에 의한 번역으로서는 많은 번역상의 오류가 발생하게 된다. 따라서 대화체 문장들의 올바른 번역을 위해서는 대화의 상황을 반영하는 문맥 정보가 부가적으로 요구된다. 본 연구에서는 이러한 문맥 정보로서 화행을 사용하여 대화체 기계번역을 수행하고자 한다. 화행(Speech Act)이란 화자에 의해 의도되어 발화 속에 포함된 언어적 행위를 나타내며, 이러한 화행을 분석함으로써 화자의 의도를 파악하고 이를 통해 올바른 번역을 수행할 수 있게 된다. 본 기계번역 시스템에 포함된 화행 분석 과정에서는 대화를 화행으로 모델링한 담화 문법과 유사한 형태의 재귀적 대화 전이망(Recursive Dialog Transition Network)을 사용하게 된다. 본 논문에서는 호텔 예약 영역에서의 기계번역 시스템에 대한 간단한 소개와 화행의 종류 및 분석 방법과 이를 통한 기계번역 방식에 대해 살펴보도록 하겠다.

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A Study on the Effectiveness of Mobile Advertising: Based on Technology Acceptance Model (모바일 광고(Mobile Advertising)의 효과성에 관한 연구: 기술수용모형을 중심으로)

  • Yoon, Jongsoo
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.12
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    • pp.139-147
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    • 2013
  • As the use of wired and mobile Internet is on the increase, organizational activities for customers as well as individual life style are changing rapidly from the past. Specifically, mobile advertising in organizations thanks to remarkable growth in smartphone users, continuous development of mobile Internet technologies, and enhancement of information delivery capability regardless of time and place, has become a competitive weapon for presenting new products and services, promoting marketing programs, and communicating with customers. The study is to investigate what characteristics of mobile advertising are affecting the acceptance toward mobile advertising, and to analyse if the country type of mobile Internet users has a moderating effect on the relationship between these characteristics of mobile advertising and user acceptance.

A Study on Ontology-Based Semantic Search System (온톨로지 기반의 시맨틱 검색 시스템에 대한 연구)

  • Heo, Sun-Young;Kim, Eun-Gyung
    • Annual Conference of KIPS
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    • 2007.05a
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    • pp.463-466
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    • 2007
  • 현재 웹 서비스에서 주로 사용하고 있는 키워드 기반 검색은 사용자의 의도와는 상관없는 정보까지 검색하는 경우가 많아서, 실제로 원하는 정보를 찾는데 많은 시간과 노력을 요구한다는 단점이 있다. 이러한 단점을 보완하기 위해서 최근 시맨틱 웹이라는 개념이 등장하였으며, 본 논문에서는 검색 결과의 신뢰성을 향상시키기 위해 온톨로지를 기반으로 시맨틱 검색시스템을 설계하였다. 본 논문에서 설계한 온톨로지 기반의 시맨틱 검색 시스템은 기능적으로 크게 두 부분으로 구성되어 있다. 즉, 자료 수집을 하는 로봇 에이전트와 온톨로지를 기반으로 자료를 검색하는 시맨틱 검색 엔진으로 구성된다. 로봇 에이전트는 자율적으로 웹을 순회하면서 자료를 수집하고 필터링하여 메타데이터 저장소로 가져오는 역할을 한다. 시맨틱 검색 엔진은 사용자의 검색 폼으로부터 전달된 정보 검색 요구사항을 기초로 시맨틱 질의어로 변환한 후, 온톨로지 저장소를 활용하여 검색한다. 시맨틱 검색 엔진은 사용자가 입력한 검색어를 시맨틱 질의어로 변환해 주는 질의처리 모듈과 사용자의 의도를 추론하여 보다 향상된 검색을 가능하게 해주는 추론(Inference) 모듈, 온톨로지를 보관해주는 온톨로지 저장소 등으로 구성된다. 본 논문에서 설계한 온톨로지 기반의 시맨틱 검색 시스템은 키워드 기반 검색에 비해 사용자가 원하는 정보를 찾는데 소요되는 시간과 노력을 줄여 주고, 사용자의 의도에 적합한 정보를 제공할 것으로 기대된다.

Design and Implementation of a Web Mining System Using WMSQL (WMSQL을 이용한 Web Mining System의 설계 및 구현)

  • 최성경;박민호;이근호;백인구;한기준
    • Proceedings of the Korean Information Science Society Conference
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    • 2000.04b
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    • pp.166-168
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    • 2000
  • World-Wide Web(WWW)이 발전하면서 웹으로부터 사용자가 원하는 정보를 효과적으로 찾기 위한 정보검색 방법론이 연구가들로부터 중요한 이슈로서 대두되었고 이에 기반하여 여러 상용 정보검색 시스템들이 등장하게 되었다. 그러나, 이러한 정보검색 시스템들은 웹에 존재하는 데이터의 비구조화와 다양성, 사용자의 다양성, 그리고 정보의 질과 양이 문제로 인하여 사용자의 의도와 요구에 맞는 정보를 구하기 어렵다. 또한, 웹 상의 많은 데이터들로부터 단순히 일반적인 정보만을 얻어 이용할 뿐 효과적인 지식의 탐사나 관리 기능을 갖고 있지 않다. 본 논문에서는 이전의 정보검색 시스템들이 갖는 문제점을 분석하고 이를 보완하고자 웹에 대한 지식 발견(Knowledge Discovery)의 새로운 시도인 웹 마이닝(Web Mining)에 대한 관련 연구를 토대로 웹 마이닝 시스템을 설계 및 구현한다. 특히, 사용자의 의도를 정확히 전달하기 위하여 기존의 SQL 과 유사한 형태의 질의어인 WMSQL을 사용하여 웹 문서의 내용에 직접적인 웹 마이닝을 수행하는 Web Content Mining을 개발함으로서 웹의 비구조화된 데이터로부터 의미있고 함축적인 지식을 추출할 수 있도록 한다.

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