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조직구성원의 리더-구성원 교환관계(LMX), 직원몰입, 직무성과 간의 구조적 관계: 심리적 임파워먼트의 조건부 간접효과

The Structural Relationship among Leader-Member Exchange (LMX), Employee Engagement, and Job Performance of Organizational Members: Conditional Indirect Effect of Psychological Empowerment

  • 이수진 (한국기술교육대학교 테크노인력개발전문대학원) ;
  • 김미화 (한국기술교육대학교 HRD학과)
  • Su-jin Lee (Techno-HRD Graduate School, KOREATECH) ;
  • Mi Hwa Kim (Department of Human Resource Development, KOREATECH)
  • 투고 : 2024.09.10
  • 심사 : 2024.10.21
  • 발행 : 2024.10.31

초록

본 연구는 리더-구성원 교환관계(LMX)가 직원몰입을 매개로 직무성과에 미치는 영향과 심리적 임파워먼트에 따른 조건부 간접효과를 확인하는 것을 목적으로 하였다. 이를 위해 국내 기업 근로자를 대상으로 설문조사를 실시하였으며, 총 349부의 수집한 데이터를 최종분석에 활용하였다. 연구결과 LMX는 직원몰입에 유의한 부적(-) 영향을 미치는 것으로 나타났으며, LMX가 직무성과에 미치는 영향은 유의하지 않았다. 또한, 직원몰입이 직무성과에 미치는 영향은 정적(+)으로 유의하였다. LMX와 직무성과 간의 관계에서 직원몰입의 매개효과는 유의하였으며, LMX와 직무성과의 관계에서 직원몰입의 효과는 심리적 임파워먼트에 의해 조절되는 것으로 나타나 조절된 매개효과는 유의한 것으로 나타났다. 연구 결과를 바탕으로 HRD측면에서의 시사점을 도출하였으며, 본 연구의 한계점과 후속연구를 제언하였다.

This study examines the effects of LMX on Job Performance, mediated by Employee Engagement and moderated by Psychological Empowerment. A survey of 349 domestic workers was analyzed, revealing that LMX negatively impacted Employee Engagement, and its direct effect on Job Performance was insignificant. Employee Engagement positively influenced Job Performance and significantly mediated the LMX-Job Performance relationship. Additionally, Psychological Empowerment moderated this mediation. Based on these findings, HRD implications were discussed, along with limitations and suggestions for future research.

키워드

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