인터넷정보학회논문지 (Journal of Internet Computing and Services)

  • 제25권3호
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  • Pages.83-92
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  • 2024
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  • 1598-0170(pISSN)
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  • 2287-1136(eISSN)
한국인터넷정보학회 (Korean Society for Internet Information)
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직원의 팀워크 행동 예측을 위한 필요 정보 분석에 관한 연구

A Study on the Analysis of Necessary Information to Explore the Employees' Teamwork Behavior

  • 김영신
  • Youngshin Kim (College of Global Business, Seoul Theological University)
  • 투고 : 2024.03.22
  • 심사 : 2024.04.23
  • 발행 : 2024.06.30
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초록

최근 기업의 효과적인 인적자원관리시스템 구축 및 운영에 있어서 데이터를 기반으로 의사결정 하기 위한 HR 애널리틱스의 중요성이 높아지고 있다. 또한, 직원의 조직공정성 인식이 조직에 긍정적인 행동에 미치는 효과에 대한 관심이 높아지고 있다. 따라서 본 연구에서는 팀워크 행동에 미치는 여러 요인들 중 조직공정성에 대한 인식과 조직문화 등 팀워크 행동에 미치는 영향에 대해 분석하였다. 조직공정성은 구성원의 태도형성에 중요한 영향을 미치지만, 조직 맥락에 따라 그것이 가지는 의미가 달라질 수 있다. 본 연구에서는 조직공정성을 네 가지 유형(분배, 절차, 대인, 그리고 정보공정성)으로 구분하여 이들이 팀워크 행동에 미치는 영향을 확인하였다. 또한 조직문화는 혁신문화와 위계문화로 구분하여 이들 관계를 어떻게 조절하는지를 살펴보았다. 이들 관계를 분석하기 위해서 국내 기업의 657명으로부터 수집된 개인수준의 자료를 활용하여 분석하였다. 분석결과에 따르면, 위계문화에서는 절차공정성과 정보공정성이 직무만족의 매개과정을 통해 팀워크행동에 정(+)의 영향을 주었으며, 혁신문화에서는 대인공정성과 정보공정성이 직무만족을 통해 팀워크행동에 정(+)의 영향을 주는 것으로 확인되었다. 이러한 연구결과를 통해 토론에서는 조직공정성이 구성원과 조직에게 중요하지만, 조직적 맥락에 따라 다르게 지각되고 다른 의미를 가질 수 있다는 점을 나타내어 사람관리에 시사점을 제공한다. 본 연구에서 제시한 정보의 활용을 통해 기업의 인적자원관리시스템을 효과성 및 효율적 구현할 수 있는 가치를 제공할 것이다.

Recently, the importance of HR analytics for data-based decision-making in establishing and operating an effective human resource management system for companies is increasing. In addition, there is growing interest in the effect of employees' perceptions of organizational justice on positive organizational behavior. Therefore, in this study, among the various factors affecting teamwork behavior, we analyzed the impact on teamwork behavior such as perception of organizational justice and organizational culture. Organizational justice has a significant impact on the formation of members' attitudes, but its meaning may vary depending on the organizational context. In this study, we divided organizational justice into four types (procedural, distributive, interpersonal, and informational fairness) and confirmed their impact on teamwork behavior. In addition, organizational culture was divided into hierarchy culture and innovation culture, and how to regulate these relationships was examined. To analyze these relationships, individual-level data collected from 657 people at domestic companies were used for analysis. According to the analysis results, in a hierarchical culture, procedural justice and information justice had a positive influence on teamwork behavior through the mediating process of job satisfaction, and in an innovative culture, interpersonal justice and information justice had a positive influence on teamwork behavior through job satisfaction. It was confirmed to have a (+) effect. These research results provide implications for people management by indicating that, although organizational justice is important to members and organizations, it may be perceived differently and have different meanings depending on the organizational context. Through the use of the information presented in this study, we will provide value that can effectively and efficiently implement a company's human resource management system.

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과제정보

이 논문은 2024년도 서울신학대학교 연구비 지원에 의한 것임.

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