Journal of Practical Engineering Education (실천공학교육논문지)

Korean Institute for Pratical Engineering Education (한국실천공학교육학회)
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Survey on Perceptions Regarding the Reform of Professional Qualifications in Employment Services

고용서비스 관련 전문자격 개편에 대한 인식 조사

  • Sinchul Jang (Department of Employment Services Policy, Korea University of Technology and Education) ;
  • Hanjin Jo (Korea Research Institution of Bioscience and Biotechnology)
  • 장신철 (한국기술교육대학교 고용서비스정책학과) ;
  • 조한진 (한국생명공학연구원 기술원)
  • Received : 2023.09.27
  • Accepted : 2024.05.22
  • Published : 2024.06.30
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Abstract

Although jobs in the employment service sector have been continuously expanding over the past 20 years, many in the labor market point out that the signaling and selection functions of job counselor qualifications are deteriorating because job counseling and psychology were developed mainly in the early 2000s. Therefore, in this study, a survey was conducted on current employment service workers on the establishment and improvement of employment service professional qualifications. According to the data analysis, employment service workers lack the current level of competence compared to their importance in all their jobs, and there is a limit to taking charge of all the expanded employment service jobs such as corporate support, administrative management, and labor market program planning and execution as a single job counselor. As for the direction of reorganization of employment service-related qualifications in the future, more than half agreed to establish new qualifications. Similarly, more than half of the respondents wanted to strengthen the qualifications of existing job counselors related to employment services.

지난 20여년간 고용서비스 분야의 직무는 지속적으로 확대되어 왔으나 직업상담사 자격은 2000년대 초반 직업상담 심리 위주로 개발되었기 때문에 직업상담사 자격의 신호기능과 선별기능이 저하되고 있다는 노동시장의 지적이 많다. 이에 본 연구에서는 고용서비스 전문자격 신설 및 개선방향에 대하여 현업 고용서비스 종사자를 대상으로 설문조사를 실시하였다. 자료 분석 결과 고용서비스 종사자들은 모든 자신의 직무에서 중요도에 비해 현재 능력수준이 부족한 것으로 나타나 기존의 직업상담사 하나의 자격으로 기업지원, 행정관리, 노동시장 프로그램 기획 집행 등 확대된 고용서비스 직무를 모두 담당하는데 한계가 있는 것으로 나타났다. 향후 고용서비스 관련 자격의 개편 방향에 대해서는 새로운 자격을 신설하는 것에 동의하는 비율이 62.6%로 나타났고, 대신 기존의 직업상담사 자격은 전문성을 강화하자는 비율이 67.4%로 나타났다.

Keywords

Acknowledgement

본 논문은 한국기술교육대학교 2022년 '고용서비스 관련 전문자격 개편에 대한 인식 조사' 연구를 기초로 수정·보완한 것임. 꼼꼼한 심사를 해주신 익명의 심사자분들께 감사드립니다.

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