Journal of the Health Care and Life Science (보건의료생명과학 논문지)

The Korean Society of Medical Informatics Education (한국의료정보교육협회)
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Effects of the Communication Ability with Physician and Burnout on Turnover Intention of Nurses in Small-Medium sized Hospitals

의사와의 의사소통능력과 소진이 중소병원간호사의 이직의도에 미치는 영향

  • Su-Jin Kim (Department of Nursing, Christian College of Nursing) ;
  • Se-Young Kim (Department of Nursing, Christian College of Nursing) ;
  • Nu-ri Kim (Department of Nursing, Christian College of Nursing)
  • Received : 2023.06.01
  • Accepted : 2023.07.04
  • Published : 2023.07.31
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Abstract

This study was conducted in order to examine the effects of communication ability with physician and burnout on turnover intention of nurses working in small-medium sized hospitals. A convenience sample of 135 nurses at small-medium sized hospitals were recruited. Data were analyzed using descriptive statistics, the independent t-test, one-way ANOVA, Pearson' correlation and multiple regression with SPSS 25.0 program. The participants' average score was 3.23 points for nurses' communication ability with physician, 3.00 points for burnout, and 2.79 points for turnover intention, respectively. Communication ability was significantly correlated with burnout and turnover intention negatively. And burnout was correlated with turnover intention positively. Factor influencing turnover intention of nurses in small-medium sized hospitals included burnout. This variable explained 42% of the variance in turnover intention. It is suggested that burnout should be taken into consideration when developing strategies to decrease turnover intention of nurses in small-medium sized hospitals.

본 연구는 지방 중소병원 간호사의 의사와의 의사소통능력과 소진이 이직의도에 미치는 영향을 파악하기 위한 서술적 조사연구이다. 자료수집은 지방 중소병원 간호사 135명을 대상으로 이루어졌으며. 수집된 자료는 SPSS 25.0프로그램을 이용하여 빈도분석 및 기술통계, t-test와 One-way ANOVA, Pearson' correlation, multiple regression으로 분석하였다. 연구결과, 평균점수는 간호사의 의사와의 의사소통능력 3.23점, 소진 3.00점, 이직의도 2.79점이었다. 의사소통능력과 소진, 의사소통능력과 이직의도 간에는 음의 상관관계를 보였고, 소진과 이직의도는 양의 상관관계를 보였다. 중소병원 간호사의 이직의도에 영향을 미치는 주요한 예측인자는 소진으로 나타났다. 본 연구는 중소병원 간호사의 이직의도 감소를 위해 간호사의 소진을 줄여나갈 제도적 노력과 업무환경의 변화가 필요함을 보여주었다. 본 연구 결과는 지방 중소병원 간호사의 이직의도를 감소시킬 관리정책 개발을 위한 기초자료를 제공할 수 있다.

Keywords

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