DOI QR코드

DOI QR Code

의료인 및 환자의 관점을 반영한 OECD의 환자가 보고하는 안전지표의 적용 가능성: 혼합 방법 연구

Applicability of OECD Patient-Reported Incidence Measures that Reflect the Perspective of Healthcare Professionals and Patients: Mixed Methods Research

  • 임지혜 (건강보험심사평가원 심사평가연구소 심사평가연구실) ;
  • 김기영 (건강보험심사평가원 의료수가실 의료수가개발부) ;
  • 동재용 (건강보험심사평가원 급여등재실 디지털의료기술등재부 ) ;
  • 이풍훈 (건강보험심사평가원 빅데이터실 빅데이터사업부) ;
  • 옥민수 (울산대학교 의과대학 예방의학교실)
  • Jeehye Im (Health Insurance Review and Assessment Research Institute, Review and Assessment Research Department) ;
  • Ki Young Kim (Medical Fee Schedule Department, Medical Fee Schedule Development Divison) ;
  • JaeYong Dong (Benefit Listing Department, Digital Medical Technology Listing Division) ;
  • Poong Hoon Lee (Big Data Department, Big Data Management Division, Health Insurance Review & Assessment Service) ;
  • Minsu Ock (Department of Preventive Medicine, University of Ulsan College of Medicine)
  • 투고 : 2022.09.09
  • 심사 : 2023.01.07
  • 발행 : 2023.06.30

초록

Purpose: The development and collection of safety indicators directly reported by patients without interpretation by a third party is an essential element of realizing patient-centered care. We examined whether Patient-Reported Incidence Measures (PRIMs) could be applied in the Republic of Korea. Methods: A draft set of 23 items was identified by reviewing 28 PRIMs developed by the Organization for Economic Cooperation and Development. A Delphi survey was conducted among 9 experts in the field of patient safety. The experts evaluated the content validity of the 28 items; thereafter, 18 items were selected and divided into three categories: incident prevention, patient-reported incidents, and incident management. A pilot survey was conducted on 169 patients to examine the applicability of PRIMs. Results: The Delphi survey revealed that the item with the highest content validity was whether or not to confirm the patient's identity. The pilot survey revealed that, among the items regarding incident prevention, the experience of patient identification was high (96.4%), but that of medical staff washing hands before treatment was low (68.0%). Among the items regarding incident management, the highest response was that they had a satisfactory experience in handling treatment-related requirements (74.6%), but 33.1% answered that it was not easy to communicate with medical staff when treatment-related requests occurred. Conclusion: Although there were some differences between the perspectives of providers and patients, PRIMs in the Republic of Korea were found to be applicable.

키워드

과제정보

This research was funded by Health Insurance Review and Assessment Service [No. G000F8K-2020-45].

참고문헌

  1. Vincent C. Patient safety. 2nd ed. West Sussex, UK: Wiley-Blackwell; 2010. 
  2. Kohn LT, Corrigan JM, Donaldson MS. To err is human: building a safer health system. Washington, DC, US: National Academies Press; 2000. 
  3. World Health Organization. World alliance for patient safety: forward programme 2005. Geneva, Switzerland: World Health Organization; 2004. 
  4. Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington, DC, US: National Academies Press; 2001. 
  5. Organization for Economic Cooperation and Development. Tacking wasteful spending on health. Paris, France: Organization for Economic Cooperation and Development; 2017. 
  6. Organization for Economic Cooperation and Development. Health care quality indicators: progress report on research and development on patient safety. Paris, France: Organization for Economic Cooperation and Development; 2017. 
  7. Im J, Kim KY, Dong JY, Lee PH. A plan to develop patient safety measures in the quality assessment system. Wonju, Korea: Health Insurance Review & Assessment Service; 2020. 
  8. Organization for Economic Cooperation and Development. Update on patient safety work and the way forward. Paris, France: Organization for Economic Cooperation and Development; 2018. 
  9. Lee JS. Research methods 21: Delphi method. Paju, Korea: Kyoyookbook; 2001. 
  10. Kang YJ. Understanding and application of Delphi method. Seongnam, Korea: Korea Employment Agency for Persons with Disabilities; 2008. 
  11. No SY. Delphi methods: predicting the future with professional insights. Sejong, Korea: Korea Research Institute for Human Settlements; 2006. 
  12. In JY. Introduction of a pilot study. Korean Journal of Anesthesiology. 2017;70(6):601-5.  https://doi.org/10.4097/kjae.2017.70.6.601
  13. Song J, Kim M. Bhattacherjee A. Social science research: principles, methods, and practices [In Korean]. 1st ed. Daegu, Korea: Korea Open Courseware; 2014. 
  14. Kim KH, Lee DK Kim KY, Kim JH, Shin MS, Kwon YG. 2018 Healthcare Quality Statistics. Wonju, Korea: Health Insurance Review & Assessment Service; 2019. 
  15. Im SA, Park MJ. The effects of patient safety culture perception and organizational commitment on patient safety management activities in general hospital nurses. Journal of Digital Convergence. 2018;16(6):259-70.  https://doi.org/10.14400/JDC.2018.16.6.259
  16. Lee SG. Development and psychometric evaluation of the Korean patient safety culture survey instrument for hospitals [dissertation]. Seoul: Chung-Ang University; 2015. 
  17. Ha EH, Hyun KS, Cho JY. Awareness of hospital safety culture and safety activities of workers in a tertiary care hospital. Journal of Academic Social Nursing Education. 2016;22(2):191-201.  https://doi.org/10.5977/jkasne.2016.22.2.191
  18. Park MJ, Kim IS, Ham YL. Development of a perception of importance on patient safety management scale (PI-PSM) for hospital employee. The Journal of the Korea Contents Association. 2013;13(5):332-41.  https://doi.org/10.5392/JKCA.2013.13.05.332
  19. World Health Organization. Patients for patient safety [Internet]. Geneva, Switzerland: World Health Organizatio; 2013 [cited 2022 Aug 31], Available from: https://www.who.int/initiatives/patients-for-patient-safety. 
  20. Ricci-Cabello I, Pons-Vigues M, Berenguera A, Pujol-Ribera E, Slignt SP, Valderas JM. Patients' perceptions and experiences of patient safety in primary care in England. Family Practice. 2016;33(5):535-45.  https://doi.org/10.1093/fampra/cmw046
  21. Pyo J, Lee W, Choi EY, Jang SG, Ock M, Lee S. Promoting awareness of patient safety and patient engagement through patient safety education for the general public: pilot study. Korean Public Health Research. 2018;44(3):65-88.  https://doi.org/10.22900/KPHR.2018.44.3.006
  22. Lee JH, Lee SI. Patient safety: The concept and general approach. Journal of Korean Society Quality Assurance Health Care. 2009;15(1):9-18. 
  23. Kim EK, Kim HJ, Kang MA. Experience and perception on patient safety culture of employees in hospitals. Journal of Korean Academy of Nursing Administration. 2007;13(3):321-34. 
  24. Cho HN, Shin HS. A systematic review of published studies on patient safety in Korea. Journal of Korean Academy of Dental Administration. 2014;2(1):61-82.  https://doi.org/10.22671/JKADA.2014.2.1.61
  25. Hwa C, Stubbs J, Dickens GL. Barriers to the reporting of medication administration errors and near misses: an interview study of nurses at psychiatric hospital. Journal of Psychiatric and Mental Health Nursing. 2014;21(9):797-805.  https://doi.org/10.1111/jpm.12143
  26. Kim AN, Park JS. Awareness of patient safety and performance of patient safety activities among hospitalized patients. Journal of the Korea Academia-Industrial Cooperation Society 2021;22(5):229-40.  https://doi.org/10.5762/KAIS.2021.22.5.229
  27. Organization for Economic Cooperation and Development. Pathway to better measurement of patient safety. (For official use) DELSA/HEA/HCQ(2019)10 Paris, France: Organization for Economic Cooperation and Development; 2019. 
  28. The Korean Society for Patient Safety. [Internet]. Seoul, Korea: The Korean Society for Patient Safety; 2021 [cited 2021 Nov 5]. Available from: http://www.patientsafety.kr/index.php?page=view&pg=3&idx=754&hCode=BOARD&bo_idx=6&sfl=&stx=.