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요양보호사의 직무환경이 조직몰입에 미치는 영향: 직무만족의 매개효과 검증

The Effect of Care-workers Work Environment on Organizational Commitment: The Mediation Effects of Job Satisfaction

  • 홍서준 (서울시립대학교 일반대학원 사회복지학과) ;
  • 김진우 (한세대학교 일반대학원 사회복지행정학과)
  • Hong, Seo-Joon (social welfare department at University of Seoul) ;
  • Kim, Jin-Woo (social welfare department at Hansei University)
  • 투고 : 2022.04.29
  • 심사 : 2022.07.20
  • 발행 : 2022.07.28

초록

본 연구는 요양보호사의 직무환경이 조직몰입에 미치는 영향을 파악하고 이를 토대로 직무만족의 매개효과를 검증하는 것을 목적으로 한다. 자료수집은 경기지역 노인요양시설을 중심으로 요양보호사 300명을 대상으로 설문조사를 하였고, 회수되지 않은 설문지와 이상치를 제거하고 최종 267명을 연구대상으로 선정하였다. 자료분석은 SPSS WIN 23.0, PROCESS Macro V3.5를 통해 결과를 도출하였고, 직무만족의 매개효과 검증을 위해 Hayes(2013)의 Macro Model Number 4를 적용하였다. 분석결과, 요양보호사의 직무환경이 조직몰입에 미치는 영향에서 직무만족 변인의 부분매개효과를 확인하였다. 분석결과를 토대로 요양보호사의 직무환경 개선과 직무만족 증가를 위한 실천적·정책적 제언과 본 연구의 한계를 극복하기 위해 후속 연구를 제안했다.

The purpose of this study is to identify the effect of the job environment of nursing care workers on organizational commitment and to verify the mediating effect of job satisfaction based on this. Data collection was conducted on 340 nursing care workers, centering on elderly care facilities in Gyeonggi-do, and the uncollected questionnaires and abnormalities were removed and the final 267 were selected as the subjects of the study. Data analysis results were derived through SPSS WIN 2.0 and PROCESS Macro V3.5, and Hayes (2013)'s Macro Model Number 4 was applied to verify the mediating effect of job satisfaction. As a result of the analysis, the partial mediating effect of the job satisfaction was confirmed in the effect of the job environment of the caregiver on organizational commitment. Based on the analysis results, practical and policy suggestions for improving the job environment and increasing job satisfaction of nursing caregivers, and follow-up studies were proposed to overcome the limitations of this study.

키워드

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