Journal of the Korea Safety Management & Science (대한안전경영과학회지)

Korea Safety Management & Science (대한안전경영과학회)
권호 표지
DOI QR코드

DOI QR Code

Analysis of Delivery Characteristics and Risk Perception according to Accident Experience of Platform-based Motorcycle Delivery Riders

플랫폼 기반 이륜차 배달 라이더의 사고경험에 따른 배달특성과 위험도 인식 분석

  • Moon, Byungdoo (Department of Industrial Engineering, University of Ulsan) ;
  • Lee, Sudong (Department of Industrial Engineering, University of Ulsan) ;
  • Jung, Kihyo (Department of Industrial Engineering, University of Ulsan)
  • 문병두 (울산대학교 산업경영공학과) ;
  • 이수동 (울산대학교 산업경영공학과) ;
  • 정기효 (울산대학교 산업경영공학과)
  • Received : 2022.05.30
  • Accepted : 2022.06.23
  • Published : 2022.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

The food delivery platform labor market has been continuing to grow rapidly in Korea, which resulted in traffic accident increases of delivery riders. To prevent traffic accidents while delivery, this study conducted a survey for 462 delivery riders and analyzed the statistical relationships of delivery characteristics and risk perception with delivery accidents. The results of this study revealed that riders with young age (20s: 46.6%) and/or low delivery experience (less than 1 year: 50.6%) had significantly higher proportion of accident experience than other age groups (over 40s: 36.2%) and high delivery experience (more than 2 years: 36.4%). In addition, side job riders (61.5%) showed significantly higher proportion of accident experience than main job riders (39.1%). The riders with accident experience had more number of deliveries per hour (weekday: 3.56, weekend: 3.91) than the riders without accident experience (weekday: 3.29, weekend: 3.68). Lastly, the riders with accident experience rated significantly higher perceived level of risk on weather, violation of traffic laws, uninspected motorcycle, receiving calls while driving, missing safety training, missing personal protective equipment than the riders without accident experience. This study suggested four aspects based on the study results to prevent traffic accidents for delivery riders.

Keywords

Acknowledgement

이 성과는 정부(과학기술정보통신부)의 재원으로 한국연구재단의 지원을 받아 수행된 연구임(No. 2022R1A2C1003282).

References

  1. E. K. Kim(2020), "New workers of technological revolution, platform workers." Gyeonggi Research Institute, Issue & Analysis, 2020(3):1025.
  2. ILO(2018), Digital labour platforms and the future of work: Towards decent work in the online world. ILO.
  3. OECD(2019), OECD employment outlook 2019: the future of work. OECD.
  4. Eurofound(2018), Platform work: Types and implications for work and employment-Literature review. Eurofound.
  5. ILO(2019), Safety and health at the heart of the future of work-Building on 100 years of experience. ILO.
  6. Statistics Korea(2021), Online shopping trends in 2020. https://kostat.go.kr
  7. Y. S. Lee, Y. J. Hwang, J. H. Choi(2021), 2020 Restaurant business status investigation report. KERI.
  8. M. J. Kang, S. Y. Kim(2021), "Why do delivery app drivers contionue to work on delivery?-Drawing on Bourdieu's forms of capital-." Korea Journal of Social Welfare, 2021(2):65-94.
  9. Y. J. Kim, J. B. Baek, J. H. Lee(2020), Gyeonggi -do platform workers support plan-Focusing on motorcycle delivery workers-. GIF.
  10. Koroad(2021), TAAS(Traffic Accident Analysis System)-Traffic accident comparision. https://tass.koroad.or.kr
  11. KOSHA(2021), Occupational accident statistics by year. https://kosha.or.kr
  12. S. Y. Lee, J. T. Park(2022), "Analysis on factors contributing to motorcycle accidents of food delivery riders." Journal of the Korean Society of Safety, 37(1):70-77. https://doi.org/10.14346/JKOSOS.2022.37.1.70
  13. S. Y. Choi, K. H. Cho, N. K. Kim et al.(2019), "Develop of safety and health management model through facting finding survey of delivery industry workers." KOSHA Technical Report.
  14. E. J. Choi(2021), "Current situation on food delivery O2O platform industry and policy suggestions." Journal of Channel and Retailing, 26(1):171-197. https://doi.org/10.17657/jcr.2021.01.31.8
  15. J. H Byun, B. Y. Jeong, M. H. Park(2017), "Characteristics of motorcycle accidents of food delivery workers." Journal of the Ergonomics Society of Korea, 36(2):139-150.
  16. Y. A. Kim(2021), "Food delivery agents' working conditions and job vision." KLI, Monthly Labor Review, 2021(3):7-21.
  17. J. H. Jang, J. S. Son(2019), A study on measures to protect workers from vulnerable groups at the local level. FKTU(Central Research Institute).
  18. B. I. Lee(2019), "Working conditions and health status of delivery workers." Korean Journal of Occupational Health Nursing, 20(3):156-165.