DOI QR코드

DOI QR Code

"Job Crafting Makes Safety": The Effect of Work Overload on

"잡 크래프팅이 안전을 만든다." : 직무 과부하가 안전 행동에 미치는 영향

  • Kim, Byung-Jik (Department of Business Administration, University of Ulsan)
  • Received : 2022.02.15
  • Accepted : 2022.03.10
  • Published : 2022.03.31

Abstract

Since the competitive environment, work overload among employees has been increasing. The purpose of this paper is to investigate the impact of work overload on safety behavior and its intermediating mechanisms. In specific, this paper delves into the mediating effect of job stress, as well as the moderating effect of job crafting in the association between work overload and job stress. To empirically test the hypotheses, this study utilized survey data from 168 Korean employees by conducting structural equation modeling(SEM) analysis. The results demonstrated that work overload has a positive (+) influence on job stress, which has a negative (-) influence on safety behavior. Moreover, job stress mediated the association between work overload and safety behavior. Furthermore, job crafting moderated the work overload-safety behavior link.

Keywords

References

  1. R. Cousins, C. J. Mackay, S. D. Clarke, C. Kelly, P. J. Kelly, R. H. McCaig(2004), "'Management standards' work-related stress in the UK: Practical development." Work & Stress, 18(2):113-136. https://doi.org/10.1080/02678370410001734322
  2. B. K. Choi(2013), "Work overload, job burnout, and turnover intention: The moderating effects of job autonomy and career growth opportunity." Journal of Organization and Management, 37(4):145-170.
  3. R. D. Caplan, K. W. Jones(1975), "Effects of work load, role ambiguity, and type A personality on anxiety, depression, and heart rate." Journal of Applied Psychology, 60(6):713-719. https://doi.org/10.1037/0021-9010.60.6.713
  4. M. F. Chen, C. P. Lin, G. Y. Lien(2011), "Modelling job stress as a mediating role in predicting turnover intention." The Service Industries Journal, 31(8): 1327-1345. https://doi.org/10.1080/02642060903437543
  5. S. Gurbuz, O. Turunc, M. Celik(2013), "The impact of perceived organizational support on work-family conflict: Does role overload have a mediating role?" Economic and Industrial Democracy, 34(1):145-160. https://doi.org/10.1177/0143831X12438234
  6. R. A. Matthews, D. E. Winkel, J. H. Wayne(2014), "A longitudinal examination of role overload and work-family conflict: The mediating role of interdomain transitions." Journal of Organizational Behavior, 35(1):72-91. https://doi.org/10.1002/job.1855
  7. Q. M. Pearson(2008), "Role overload, job satisfaction, leisure satisfaction, and psychological health among employed women." Journal of Counseling & Development, 86(1):57-63. https://doi.org/10.1002/j.1556-6678.2008.tb00626.x
  8. P. L. Perrewe, K. L. Zellars, A. M. Rossi, G. R. Ferris, C. J. Kacmar, Y. Liu, ... W. A. Hochwarter(2005), "Political skill: An antidote in the role overload-strain relationship." Journal of Occupational Health Psychology, 10(3):239-250. https://doi.org/10.1037/1076-8998.10.3.239
  9. B. Yip, S. Rowlinson, O. L. Siu(2008), "Coping strategies as moderators in the relationship between role overload and burnout." Construction Management and Economics, 26(8):871-882. https://doi.org/10.1080/01446190802213529
  10. M. J. Burke, S. A. Sarpy, P. E. Tesluk, K. Smith-Crowe(2002), "General safety performance: A test of a grounded theoretical model." Personnel Psychology, 55(2):429-457. https://doi.org/10.1111/j.1744-6570.2002.tb00116.x
  11. M. S. Christian, J. C. Bradley, J. C. Wallace, M. J. Burke(2009), "Workplace safety: A meta-analysis of the roles of person and situation factors." Journal of Applied Psychology, 94(5):1103-1127. https://doi.org/10.1037/a0016172
  12. M. A. Griffin, A. Neal(2000), "Perceptions of safety at work: A framework for linking safety climate to safety performance, knowledge, and motivation." Journal of Occupational Health Psychology, 5(3):347-358. https://doi.org/10.1037/1076-8998.5.3.347
  13. M. Y. Hwang, B. J. Kim(2021), "The influence of work overload on employee's burnout: The mediating effect of work-family conflict, and the buffering role of job crafting." Korean Review of Corporation Management, 12(2):301-319. https://doi.org/10.20434/KRICM.2021.05.12.2.301
  14. A. Wrzesniewski, J. E. Dutton(2001), "Crafting a job: Revisioning employees as active crafters of their work." Academy of Management Review, 26:179-201. https://doi.org/10.2307/259118
  15. R. F. Baumeister, E. Bratslavsky, M. Muraven, D. M. Tice(1998), "Ego depletion: Is the active self a limited resource?" Journal of Personality and Social Psychology, 74(5):1252-1265. https://doi.org/10.1037/0022-3514.74.5.1252
  16. S. J. Havlovic, J. P. Keenan(1991), "Coping with work stress: The influence of individual differences." Journal of Social Behavior and Personality, 6(7):199.
  17. R. A. Karasek Jr.(1979), "Job demands, job decision latitude, and mental strain: Implications for job redesign." Administrative Science Quarterly, 285-308.
  18. D. W. Go, S. Y. Jung, B. J. Kim(2016), ""Trust makes safety": The effect of workload on safety behavior." Journal of Korea Safety Management Science, 18(1):131-140. https://doi.org/10.12812/KSMS.2016.18.1.131
  19. S. Y. Jung, B. J. Kim, D. W. Go(2016), "A effect of physical environment on safety behavior: Mediation of job stress, and moderation of safety climate." Journal of Korea Safety Management Science, 18(1):89-97. https://doi.org/10.12812/KSMS.2016.18.1.89
  20. S. Gilboa, A. Shirom, Y. Fried, C. Cooper(2008), "A meta-analysis of work demand stressors and job performance: Examining main and moderating effects." Personnel Psychology, 61(2):227-271. https://doi.org/10.1111/j.1744-6570.2008.00113.x
  21. J. M. Sampson, S. DeArmond, P. Y. Chen(2014), "Role of safety stressors and social support on safety performance." Safety Science, 64:137-145. https://doi.org/10.1016/j.ssci.2013.11.025
  22. S. Sonnentag, M. Frese(2003), "Stress in organizations." In W. C. Borman, D. R. Ilgen & R. J. Klimoski (Eds.), Comprehensive handbook of psychology (vol. 12, pp. 453-491). Industrial and Organizational Psychology, Wiley, New York.
  23. J. C. Wallace, B. D. Edwards, T. Arnold, M. L. Frazier, D. M. Finch(2009), "Work stressors, role-based performance, and the moderating influence of organizational support." Journal of Applied Psychology, 94(1):254-262. https://doi.org/10.1037/a0013090
  24. S. Clarke(2006), "The relationship between safety climate and safety performance: A meta-analytic review." Journal of Occupational Health Psychology, 11(4):315-327. https://doi.org/10.1037/1076-8998.11.4.315
  25. A. Neal, M. A. Griffin(2006), "A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels." Journal of Applied Psychology, 91(4):946-953f. https://doi.org/10.1037/0021-9010.91.4.946
  26. C. Maslach(2001), "What have we learned about burnout and health?" Psychology & Health, 16(5):607-611. https://doi.org/10.1080/08870440108405530
  27. K. I. Van der Zee, A. B. Bakker, B. P. Buunk(2001), "Burnout and reactions to social comparison information among volunteer caregivers." Anxiety, Stress and Coping, 14(4):391-410. https://doi.org/10.1080/10615800108248363
  28. R. T. Lee, B. E. Ashforth(1996), "A meta-analytic examination of the correlates of the three dimensions of job burnout." Journal of Applied Psychology, 81(2):123-133. https://doi.org/10.1037//0021-9010.81.2.123
  29. P. E. Shrout, N. Bolger(2002), "Mediation in experimental and nonexperimental studies: New procedures and recommendations." Psychological Methods, 7(4):422-445. https://doi.org/10.1037/1082-989X.7.4.422
  30. L. T. Hu, P. M. Bentler(1999), "Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives." Structural Equation Modeling: A Multidisciplinary Journal, 6(1):1-55. https://doi.org/10.1080/10705519909540118
  31. M. Tims, A. B. Bakker, D. Derks(2012), "Development and validation of the job crafting scale." Journal of Vocational Behavior, 80(1):173-186. https://doi.org/10.1016/j.jvb.2011.05.009
  32. S. J. Motowidlo, J. S. Packard, M. R. Manning(1986), "Occupational stress: Its causes and consequences for job performance." Journal of Applied Psychology, 71(4):618-629. https://doi.org/10.1037/0021-9010.71.4.618
  33. J. Anderson, D. Gerbing(1988), "Structural equation modeling in practice: A review and recommended two-step approach." Psychological Bulletin, 103(3):411-423. https://doi.org/10.1037//0033-2909.103.3.411
  34. A. F. Hayes, K. J. Preacher(2013), "Conditional process modeling: Using structural equation modeling to examine contingent causal processes." In G. R. Hancock & R. O. Mueller (Eds.), Structural equation modeling: A second course (pp. 219-266). IAP Information Age Publishing.