Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Effect of Proactive Accounts Receivable Management of SMEs on Credit Sales Decision and Business Performance

중소기업의 사전적 매출채권관리가 신용판매의사결정과 경영성과에 미치는 영향

  • Yoon, Tae-Jun (Department of Advanced Industry Fusion, Konkuk University) ;
  • Lee, Dong-Myung (Department of Advanced Industry Fusion, Konkuk University) ;
  • Seo, Cheol-Seung (Department of Advanced Industry Fusion, Konkuk University)
  • 윤태준 (건국대학교 신산업융합학과) ;
  • 이동명 (건국대학교 신산업융합학과) ;
  • 서철승 (건국대학교 신산업융합학과)
  • Received : 2021.12.20
  • Accepted : 2022.03.20
  • Published : 2022.03.28
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Abstract

This study was conducted to confirm the relationship between the proactive accounts receivable management of SMEs on credit sales decision making and business performance, and to derive effective accounts receivable management plan and systematic credit sales decision making plan. Based on 455 copies of data collected through a survey targeting SMEs, it was confirmed through factor analysis, reliability analysis, confirmatory factor analysis, and model fit verification, and the research hypothesis was verified with a structural equation model. As a result of the verification, credit rating had a positive effect on financial performance, sales performance and credit sales decision, while credit control had a positive effect on financial performance, while negative effect on sales performance and credit sales decision. In the mediating effect hypothesis test, credit sales decision had a positive effect between credit rating and business performance and a negative effect between credit control and business performance. The study suggests that if small and medium-sized enterprises improve their business performance through effective accounts receivable management, they can create a synergistic effect in enhancing the business performance of companies if they simultaneously improve their proactive accounts receivable management and credit sales decision ability. Future research is required to study the impact of factors such as segmentation of research subjects and credit transaction motives and accounts receivables management.

본 연구는 중소기업의 사전적 매출채권관리가 신용판매의사결정과 경영성과에 미치는 영향관계를 확인하고 효과적인 매출채권 관리방안과 체계적인 신용판매의사결정 방안을 도출하기 위해 실시하였다. 중소기업을 대상으로 설문조사를 통해 수집된 455부의 자료를 바탕으로, 요인분석 및 신뢰성분석, 확인적 요인분석, 모형 적합도 검증을 통해 확정하고, 구조방정식모형으로 연구가설을 검증하였다. 검증 결과 신용평가는 재무성과와 영업성과 및 신용판매의사결정에 정(+)의 영향을, 신용통제는 재무성과에 정(+)의 영향을 미친 반면 영업성과와 신용판매의사결정에는 부(-)의 영향을 미쳤다. 매개효과 가설검증에서 신용판매의사결정은 신용평가와 경영성과 간에 정(+)의 영향을, 신용통제와 경영성과 간에는 부(-)의 영향을 미쳤다. 연구는 중소기업이 효과적인 매출채권관리를 통해 경영성과를 제고하기 위해서 사전적 매출채권관리와 신용판매의사결정 능력의 향상을 병행한다면 기업의 경영성과 제고에 시너지 효과를 발생시킬 수 있음을 시사한다. 향후 연구대상의 세분화 및 신용거래동기 등 요인과 매출채권관리와의 영향 연구가 요구된다.

Keywords

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