References
- Asamani, J. A., Amertil, N. P., & Chebere, M. (2015). The influence of workload levels on performance in a rural hospital. British Journal of Healthcare Management, 21(12), 577-586. https://doi.org/10.12968/bjhc.2015.21.12.577
- Bhui, K., Dinos, S., Galant-Miecznikowska, M., De Jongh, B., & Stansfeld, S. (2016). Perceptions of work stress causes and effective interventions in employees working in public, private and non-governmental organizations: A qualitative study. BJPsych Bulletin, 40(6), 318-325. https://doi.org/10.1192/pb.bp.115.050823
- Brough, P., & Biggs, A. (2013). Job demands × Job control interaction effects: Do occupation-specific job demands increase their occurrence? Stress and Health, 31(2), 138-149. https://doi.org/10.1002/smi.2537
- Choi, D. H. (2021). Digital forensic: Challenges and solution in the protection of corporate crime. The Journal of Industrial Distribution & Business, 12(6), 47-55. https://doi.org/10.13106/JIDB.2021.VOL12.NO6.47
- Choudhury, K. (2013). Workplace stress. In managing workplace stress. Springer, India.
- Clarke, S., & Taylor, I. (2018). Reducing workplace accidents through the use of leadership interventions: A quasiexperimental field study. Accident Analysis & Prevention, 121(December), 314-320. https://doi.org/10.1016/j.aap.2018.05.010
- Daniels, K., Gedikli, C., Watson, D., Semkina, A., & Vaughn, O. (2017). Job design, employment practices, and wellbeing: A systematic review of intervention studies. Ergonomics, 60(9), 1177-1196. https://doi.org/10.1080/00140139.2017.1303085
- Diamantidis, A. D., & Chatzoglou, P. D. (2014). Employee post-training behavior and performance: Evaluating the results of the training process. International Journal of Training and Development, 18(3), 149-170. https://doi.org/10.1111/ijtd.12034
- Ekwoaba, J. O., Ikeije, U. U., & Ufoma, N. (2015). The impact of recruitment and selection criteria on organizational performance. Global Journal of Human Resource Management, 3(2), 22-33.
- Fida, R., Paciello, M., Barbaranelli, C., Tramontano, C., & Fontaine, R. G. (2012). The role of irritability in the relation between job stressors, emotional reactivity, and counterproductive work behavior. European Journal of Work and Organizational Psychology, 23(1), 31-47. https://doi.org/10.1080/1359432X.2012.713550
- Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organizations. Heliyon, 6(1), e03160. https://doi.org/10.1016/j.heliyon.2020.e03160
- Ingusci, E., Signore, F., Giancaspro, M. L., Manuti, A., Molino, M., Russo, V., Zito, M., & Cortese, C. G. (2021). Workload, techno overload, and behavioral stress during COVID-19 emergency: The role of job crafting in remote workers. Frontiers in Psychology, 12(April), 1141.
- Kang, E. (2020). The Relationship between reinforcement of employee's customer-centric behavior and employee motivation factors. Advances in Social Sciences Research Journal, 7(7), 338-347. https://doi.org/10.14738/assrj.77.8640
- Kang, E. (2021). Qualitative content approach: Impact of organizational climate on employee capability. East Asian Journal of Business Economics, 9(4), 57-67. https://doi.org/10.20498/EAJBE.2021.9.4.57
- Kang, E., & Hwang, H. J. (2017). Team management for better performance that sells to customers: Aligning the stars. Journal of Distribution Science, 15(7), 19-24. https://doi.org/10.15722/JDS.15.7.201707.19
- Kaur, G., & Lomash, H. (2015). Do public and private sector employees differ in empowerment perceptions? A comparative study. International Journal of Social Science and Humanity, 5(11), 907-911. https://doi.org/10.7763/IJSSH.2015.V5.578
- Khalid, K., & Nawab, S. (2018). Employee participation and employee retention in view of compensation. SAGE Open, 8(4), 1-17.
- Knight, C., & Parker, S. K. (2019). How to work redesign interventions affect performance: An evidence-based model from a systematic review. Human Relations, 74(1), 69-104. https://doi.org/10.1177/0018726719865604
- Leiter, M. P., & Maslach, C. (2016). Latent burnout profiles: A new approach to understanding the burnout experience. Burnout Research, 3(4), 89-100. https://doi.org/10.1016/j.burn.2016.09.001
- Lerner, D., Adler, D. A., Rogers, W. H., Chang, G., Lapitsky, L., McLaughlin, T., & Reed, J. (2010). Work performance of employees with depression: The impact of work stressors. American Journal of Health Promotion, 24(3), 205-213. https://doi.org/10.4278/ajhp.090313-quan-103
- Nagai, M., Morikawa, Y., Hamazaki, Y., & Nakagawa, H. (2019). An assessment of stress coping for mental health promotion among Information Technology employees in Japan. Arch Depress Anxiety, 5(1), 5-8.
- Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry, 15(2), 103-111. https://doi.org/10.1002/wps.20311
- Nantharath, P., Kang, E. G., & Hwang, H. J. (2016). Investment analysis in the hydroelectric power sector of the Lao People's Democratic Republic (Lao PDR). Journal of Distribution Science, 14(8), 5-8. https://doi.org/10.15722/JDS.14.8.201608.5
- Olson, K., Sinsky, C., Rinne, S. T., Long, T., Vender, R., Mukherjee, S., & Linzer, M. (2019). Cross-sectional survey of workplace stressors associated with physician burnout measured by the Mini-Z and the Maslach Burnout Inventory. Stress and Health, 35(2), 157-175. https://doi.org/10.1002/smi.2849
- Onwumere, J., Sirykaite, S., Schulz, J., Man, E., James, G., Afsharzadegan, R., Khan, S., Harvey, R., Souray, J., & Raune, D. (2018). Understanding the experience of "burnout" in first-episode psychosis careers. Comprehensive Psychiatry, 83(May), 19-24. https://doi.org/10.1016/j.comppsych.2018.02.003
- Ozkan, A., Ozdevecioglu, M., Kaya, Y., & Koc, F. O. (2015). Effects of mental workloads on depression-anger symptoms and interpersonal sensitivities of accounting professionals. Revista de Contabilidad, 18(2), 194-199. https://doi.org/10.1016/j.rcsar.2014.06.005
- Park, S., Kook, H., Seok, H., Lee, J. H., Lim, D., Cho, D., & Oh, S. (2020). The negative impact of long working hours on mental health in young Korean workers. PLOS ONE, 15(8), e0236931. https://doi.org/10.1371/journal.pone.0236931
- Rajan, D. (2018). Negative impacts of heavy workload: A comparative study among sanitary workers. Sociology International Journal, 2(6), 465-474.
- Ramesh, C. (2020). The impact of job performance due to job demands. International Journal of Psychosocial Rehabilitation, 24(4), 6140-6147. https://doi.org/10.37200/ijpr/v24i4/pr2020424
- Richard, J., & Kang, E. (2018). Culture, competencies and compensation: A framework for pay for performance incentives. American Journal of Management, 18(4), 33-48.
- Saengchai, S., Siriattakul, P., & Jermsittiparsert, K. (2019). The mediating role of employee engagement between team and coworker relation, work environment, training and development, and employee performance. International Journal of Psychosocial Rehabilitation, 23(4), 853-864. https://doi.org/10.37200/IJPR/V23I4/PR190414
- Samanta, I., & Kallou, S. (2020). The role of emotional intelligence in counterproductive work behavior. European Business & Management, 6(2), 20. https://doi.org/10.11648/j.ebm.20200602.11
- Seong, D. H. (2021). How to utilize sports psychology for better customer experience in sports retail store as a distribution content perspective. Journal of Distribution Science, 19(2), 45-52. https://doi.org/10.15722/JDS.19.2.202102.45
- Selase, A. E. (2018). The impact of recruitment and selection criteria on organizational performance. GN bank, greater Accra region of Ghana as the mirror. Journal of Public Administration and Governance, 8(3), 283-295. https://doi.org/10.5296/jpag.v8i3.13637
- Shaw, J. B., & Weekley, J. A. (1985). The effects of objective work-load variations of psychological strain and postwork- load performance. Journal of Management, 11(1), 87-98. https://doi.org/10.1177/014920638501100108
- Sonnentag, S. (2015). Wellbeing and burnout in the workplace: Organizational causes and consequences. International encyclopedia of the social & behavioral sciences, 25(2), 537-540. https://doi.org/10.1016/B978-0-08-097086-8.73021-2
- Tacho, N., & Singh, A. K. (2018). The impact of training on employee performance and its effect on an organization. Journal of Advances and Scholarly Researches in Allied Education, 15(4), 180-184. https://doi.org/10.29070/15/57403
- Tavella, G., Hadzi-Pavlovic, D., & Parker, G. (2020). Burnout: Re-examining its key constructs. Psychiatry Research, 287(May), 112917. https://doi.org/10.1016/j.psychres.2020.112917
- Upadyaya, K., & Salmela-Aro, K. (2020). Social demands and resources predict job burnout and engagement profiles among Finnish employees. Anxiety, Stress, & Coping, 33(4), 403-415. https://doi.org/10.1080/10615806.2020.1746285
- Varshney, D. (2021). How about the psychological pandemic? Perceptions of COVID-19 and work-the life of privatesector employees-A qualitative study. Psychological Studies, 66(3), 337-346. https://doi.org/10.1007/s12646-021-00605-y
- Vizi, E. S., Kiss, J. P., & Lendvai, B. (2004). Nonsynaptic communication in the central nervous system. Neurochemistry international, 45(4), 443-451. https://doi.org/10.1016/j.neuint.2003.11.016
- Vignoli, M., Muschalla, B., & Mariani, M. G. (2017). Workplace phobic anxiety as a mental health phenomenon in the job demands-resources model. BioMed Research International, 2017, 1-10.
- Woo, E. J. (2020). Environmental marketing policy to enhance customers' environmental awareness. The Journal of Distribution Science, 18(11), 23-30. https://doi.org/10.15722/JDS.18.11.202011.23
- Woo, E. J. (2021). The relationship between green marketing and firm reputation: Evidence from content analysis. The Journal of Asian Finance, Economics and Business, 8(4), 455-463. https://doi.org/10.13106/JAFEB.2021.VOL8.NO4.0455
- Zehnder, E. C., Law, B. H., & Schmolzer, G. M. (2020). Assessment of healthcare provider workload in neonatal resuscitation. Frontiers in Pediatrics, 8(12), 1-15. https://doi.org/10.3389/fped.2020.00001
- Zhou, Z. E., Meier, L. L., & Spector, P. E. (2014). The role of personality and job stressors in predicting counterproductive work behavior: A three-way interaction. International Journal of Selection and Assessment, 22(3), 286-296. https://doi.org/10.1111/ijsa.12077