Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
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A study on the relationship between performance factors and individual performance evaluation results

성과요인과 개인성과 평가결과의 관계에 대한 연구

  • Kim, Jae-Boong (Department of Business Administration, Korea National University of Transportation)
  • 김재붕 (한국교통대학교 경영학과)
  • Received : 2021.12.26
  • Accepted : 2022.01.20
  • Published : 2022.01.28
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Abstract

This study divided employee performance factors into individual, organizational, and institutional factors, and empirically analyzed their relationship with performance evaluation results. Based on the final 417 samples, the results using the SPSS and AMOS are summarized as follows. Among the performance factors, job satisfaction and a fair performance system showed a significant positive (+) relationship with the individual performance evaluation results, and it was difficult to find a clear correlation with stable interpersonal relationships. Job satisfaction (β= 0.432, t= 7.375***) had the greatest impact, followed by a fair performance system (β= 0.127, t= 2.406*). This can be said to be the case where the cause of performance is satisfaction with the job and the recognition that the organization's performance system is fair. However, it was found that stable interpersonal relationships, that is, interpersonal relationships that have smooth relationships with other people and are accompanied by psychological stability, are not a performance factor. Based on the empirical analysis results, a discussion on performance factors, implications of this study, and future research directions are presented.

본 연구는 기업의 종업원의 성과요인을 개인적, 조직적, 제도적 요인으로 나누고 이에 따른 성과평가결과와의 관계를 실증적으로 분석하였다. 최종 417개의 표본을 바탕으로 SPSS와 AMOS를 이용한 결과를 요약하면, 다음과 같다. 성과 요인 중 직무 만족과 공정한 성과제도는 개인성과 평가결과에 유의미한 양(+)의 관계를 보였고, 안정적 대인관계는 뚜렷한 상관관계를 찾아보기 어려웠다. 직무 만족(β= 0.432, t= 7.375***)의 영향력이 가장 컸으며, 공정한 성과제도(β= 0.127, t= 2.406*)가 그 다음이었다. 이는 성과 원인이 직무에 만족 한 경우와 조직의 성과제도가 공정하다고 인식하는 것이라 할 수 있겠다. 그러나 안정적 대인관계 즉, 다른 사람들로부터 원만한 관계를 하고 심리적 안정이 동반되는 대인관계는 성과요인이 아님이 밝혀졌다. 이러한 실증분석 결과를 바탕으로 성과요인에 대한 논의, 그리고 시사점과 향후 연구방향에 대해 제시하였다.

Keywords

Acknowledgement

This was supported by Korea National University of Transportation in 2020

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