DOI QR코드

DOI QR Code

A Study on the Choice Factors of Online Freight Marketplace

화물운송 마켓플레이스 선택요인에 관한 연구

  • Hyun-Min Oh (Graduate School of Logistics, Incheon National University) ;
  • Hyang-Sook Lee (Graduate School of Logistics, Incheon National University)
  • 오현민 (인천대학교 동북아물류대학원) ;
  • 이향숙 (인천대학교 동북아물류대학원 )
  • Received : 2021.08.07
  • Accepted : 2021.08.27
  • Published : 2021.08.30

Abstract

The fourth industrial revolution is affecting the industry as a whole, and the current logistics industry is coexisting with crises and opportunities. As part of overcoming this situation, the online platformization of the logistics market has recently been rapidly taking place, and the growth of e-commerce around developed countries has emerged as a demand for flexible freight services that can send and receive cargo anywhere and anytime at appropriate cost. However, the logistics industry has not been able to change rapidly in line with the demands of the market as it is immersed in traditional transportation transactions. Thus, the digital transformation of the freight market has become urgent to address problems such as uncertainty over traditionally closed and conservative freight market transaction processes and the lack of reliability caused by information asymmetry. Therefore, innovative domestic and foreign companies are attempting to establish a new way of transporting cargo, especially a marketplace way of connecting suppliers and consumers. Current status analysis and case studies were conducted through existing literature surveys, and prior research on freight market place selection factors was previewed, and the selection factors were stratified into five upper and 19 lower factors. Through this study, it is expected that improvements for sustainable growth of freight marketplace companies will be derived and that it will be a basic study of establishing management strategies through marketplace operation and quality control. In addition, it is deemed that the priority of customer requirements can be actively accepted, providing an opportunity to actively respond and strengthen corporate competitiveness.

Keywords

Acknowledgement

This research was supported by the 4th Educational Training Program for the Shipping, Port and Logistics from the Ministry of Oceans and Fisheries.

References

  1. Accenture and AliResearch (2015), "The Prospect for the Global Cross-Border B2C E-commerce Market", Beijing: AliResearch Online Publication.
  2. Allied Market Research(2018), "Global Opportunity Analysis and Industry Forecast 2017-2027", Online Publication.
  3. Baron, R., M. Zintel, M. Zieris, and D. Mikulla (2017), "Digital Platforms in Freight Transportation", Brussels, Belgium: Arthur D. Little, 1-16.
  4. Choi, Hyun-Soo (2017), A Case Study for Platform based Business Model Innovation in Logistics : Focusing on Transportation e-Commerce Platform Service (Master's thesis), Incheon; In-ha University.
  5. Cho, Joong-Ryoul (2018), Study on Multimodal Transport Operators' Intention to Accept on-line Freight Marketplace (Master's thesis), Seoul: Chung-Ang University.
  6. Eisenmann, T., G. Parket and M. W. Van Alstyne (2006), "Strategies for Two-Sided Market", Harvard Business Review, 1463, 1-12.
  7. Holloway, B. B. and S. E. Beatty (2003), "Service Failure in Online Retailing A Recovery Opportunity," Journal of Service Research, 6(1), 92-105. https://doi.org/10.1177/1094670503254288
  8. Jeon, Hae-Young (2017), "The Future of the Logistics Industry In the Era of the 4th Industrial Revolution", Hyundai Research Institute, 707, 1-17.
  9. Joo, Hyun-Woo (2018), Study on the Strategic Development Model of the Logistics Platform (Master's Thesis), Seoul: Chung-Ang University.
  10. Kersten, W., M. Seiter, B. Von See, N. Hackius and T. Maurer (2017), "Trends and Strategies in Logistics and Supply Chain Management - Digital Transformation Opportunities", Hamburg, Germany: DVV Media Group Press.
  11. Kim, Sun-Nam (2016), An Empirical Study on the Important Factors Increasing the Acceptance Interntion of Online International Logistics Platform (Doctoral Dissertation), Seoul: Myongji University.
  12. Kim, Taek-Won, Jin-Ho Oh and Su-Han Woo (2016), "A Structured Review on Research Trend in the E-logistics Research in Korean Journals", International Commerce and Information Review, 18(1), 29-54.
  13. Klaus, V. M. and T. Sascha (2016), "Roland Berger: Logistics Study", Online Publication.
  14. KPMG (2018), "Transport Tracker-Global Transport, Market trends and views", Online Publication.
  15. Kwak, Su-Young and Do-Hyung Lee (2018), "A Study on Purchasing Determinants of Cross-Border Trade (CBT) based on Open Platform", The E-Business Studies, 19(6), 211-226. https://doi.org/10.20462/TeBS.2018.12.19.6.211
  16. Lee, Thae-Min, Sun-A La and Sang-Yeon Song (2009), "MOBISQUAL: Dimensionalizing and Measuring Mobile Internet Service Quality," Journal of Korean Marketing Association, 24(1), 145-179.
  17. Lee, Hae-Shin (2012), "The Study of Electronic Payment System in Electronic Commerce", Korean International Accounting Review, 6, 145-164.
  18. Liu, C. and K. P. Arnett (2000), "Exploring the Factors Associated with Web Site Success in the Context of Electronic Commerce," Information and Management, 38(1), 23-33. https://doi.org/10.1016/S0378-7206(00)00049-5
  19. McKinsey (2020), "Startup Funding in Logistics - New Money for an Old Industry", Online Publication.
  20. McKnight, D. H., C. V. Choudhury and C. Kacmar (2002), "Developing and Validating Trust Measures for E-Commerce: an Integrative Typology", Information Systems Research, 13(3), 334-359. https://doi.org/10.1287/isre.13.3.334.81
  21. Min, Young (2011), "The Digital Divide among Internet Users : An Analysis of Digital Access, Literacy, and Participation", Journal of Communication Research, 48(1), 150-187 https://doi.org/10.22174/JCR.2011.48.1.150
  22. Parasuraman, A., V. A. Zeithaml and L. Berry (1988), "SERVQUAL: A multiple- Item Scale for Measuring Consumer Perceptions of Service Quality", Journal of Retailing, 64(1), 12-40.
  23. Paypal (2018), "Cross-Border Consumer Research", HongKong: Paypal Online Publications.
  24. Saaty T. L. (1980), "The Analytic Hierarchy Process : Planning, Priority Setting, Resource Allocation", New York, NY: McGraw-Hill International Book, 1-287.
  25. Sandeep, J. and P. K. Chaudhary (2017), "Technology-led Disruptive Freight Marketplaces - The Future of Logistics Industry", Mumbai, India : TATA Consultancy Services.
  26. Seo, Ho-Ik (2000), "New Paradigm of B2B e-business: Vision and Strategy of E-Marketplace," Korean Business Association, 363-378.
  27. Szymanski, David M. and R. T. Hise (2000), "E-Satisfaction: An Initial Examination", Journal of Retailing, 76(3), 309-322. https://doi.org/10.1016/S0022-4359(00)00035-X
  28. Venkatesh, V., G. M. Michael, B. D. Gordon and D. D. Fred (2003), "User Acceptance of Information Technology: Toward a Unified View", MIS Quarterly, 27(3), 425-478. https://doi.org/10.2307/30036540
  29. Vaidya, O. S. and S. Kumar (2006), "Analytic Hierarchy Process: An Overview of Applications", European Journal of Operational Research, 169, 1-29. https://doi.org/10.1016/j.ejor.2004.04.028
  30. Yang, Seung-Ho, Youn-Sung Hwang and Jae-Ki Park (2016), "A Study on the Use of Fintech Payment Services Based on the UTAUT Model", Journal of Vocational Rehabilitation, 38(1), 183-209.