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The Impact of BCMS Risk Assessment on Business Performance

BCMS의 위험평가가 경영성과에 미치는 영향

  • Jang, Geun-Young (Department of Disaster and Safety Management, University of Soongsil) ;
  • Kim, Deok-ho (Department of Disaster and Safety Management, University of Soongsil) ;
  • Cheung, Chong-Soo (Department of Disaster and Safety Management, University of Soongsil)
  • Received : 2020.12.21
  • Accepted : 2021.03.04
  • Published : 2021.03.31

Abstract

Purpose: Based on the preceding studies in supply chain management, factors were analyzed to verify the effect of risk assessment and risk management factors of the business continuity management system (BCMS) on management performance. The purpose of this study is to establish a systematic risk management plan by deriving the risk factors of BCMS and evaluating unpredictable risks, and at the same time, contributing to a company's competitive advantage without interruption of work. Method: The structural relationship between risk assessment, risk management and management performance of BCMS was derived. To this end, a questionnaire survey was conducted of 124 managers and managers in Korean companies. Frequency analysis, validity analysis, reliability analysis, correlation analysis, and simple regression analysis were performed. Result: First, risk assessment had a positive (+) effect on risk management. Second, risk management had a positive (+) effect on management performance. Finally, risk assessment had a positive (+) effect on management performance. Conclusion: BCMS's risk assessment and risk management capabilities should be managed through financial performance, and risk management activities should be managed through non-financial performance.

연구목적: 공급체인관리에서 다룬 선행연구를 기반으로 요인을 분석하여 비즈니스 연속성 관리시스템(BCMS)의 위험평가와 위험관리 요인이 경영성과에 미치는 영향을 검증하였다. BCMS의 위험요인을 도출하고 예측 불가능한 위험을 평가함으로써 체계적인 위험관리 방안을 구축함과 동시에 기업이 업무중단 없이 경쟁우위를 선점하도록 기여하는데 연구의 목적이 있다. 연구방법: BCMS의 위험평가, 위험관리, 경영성과의 구조적 관계를 도출하였다. 이를 위해서 124명의 우리나라 기업에 종사하는 책임자, 관리자를 상대로 설문을 조사하였다. 빈도분석, 타당성분석, 신뢰성분석, 상관분석, 단순회귀분석을 하였다. 연구결과: 첫째, 위험평가는 위험관리에 정(+)의 영향을 미쳤다. 둘째, 위험관리는 경영성과에 정(+)의 영향을 미쳤다. 마지막으로 위험평가는 경영성과에 정(+)의 영향을 미쳤다. 결론: 기업의 경영성과는 BCMS의 위험평가와 위험관리 역량은 재무적 성과를 통해서 관리하고 위험관리 활동은 비재무적 성과를 통해서 관리해야할 것이다.

Keywords

Acknowledgement

본 연구는 행정안전부의 재난안전 분야 전문 인력 양성사업을 통해 지원받아 수행된 연구의 결과이며, 이에 감사드립니다.

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