Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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Job Crafting by a Community Children's Center Social Worker Impact on the Satisfaction of Children

지역아동센터 생활복지사의 잡 크래프팅이 아동의 만족도에 미치는 영향

  • Kim, Yo-Seb (Dept. of Social Welfare, Jeonbuk National University) ;
  • Kim, Do-Woo (Dept. of Social Welfare, Jeonbuk National University)
  • 김요섭 (전북대학교 사회복지학과) ;
  • 김도우 (전북대학교 사회복지학과)
  • Received : 2021.04.23
  • Accepted : 2021.06.20
  • Published : 2021.06.28
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Abstract

This study was conducted to find out the effect of job-crafting of social workers at community children's centers on the satisfaction of children. This study used a multi-level analysis model that calculated the child factor (level 1) and the social worker factor (level 2) by utilizing the responses of 31 social workers and 216 children used at 31 community children's centers. The main research results are as follows: First, it was found that 34.3% of the total variation in child satisfaction was due to differences by community children's centers. Second, it was found that the number of hours used per day in the child factor (level 1), and gender, age, and job-crafting in the life worker factor (level 2) affect the satisfaction of children. Based on these results, measures to improve the satisfaction level of children using community children's centers were discussed.

본 연구는 지역아동센터 생활복지사의 잡 크래프팅이 이용 아동의 만족도에 미치는 영향을 파악하고자 실시하였다. 본 연구는 31개 지역아동센터에서 근무하는 생활복지사 31명과 이용 아동 216명의 응답을 활용하여 아동 요인(level 1)과 생활복지사 요인(level 2)을 산정한 다층분석모형을 활용하였다. 주요 연구결과는 다음과 같다. 첫째, 이용만족도 전체 변량의 34.3%가 지역아동센터 별 차이가 있는 것으로 나타났다. 둘째, 아동 요인(level 1)에서는 하루 이용시간이, 생활복지사 요인(level 2)에서는 성별, 나이, 잡 크래프팅이 아동의 만족도에 영향을 미치는 것으로 나타났다. 이러한 결과를 바탕으로 지역아동센터 이용 아동의 만족도 향상 방안에 대해 논의하였다.

Keywords

References

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