DOI QR코드

DOI QR Code

Effects of Knowledge-based Resource and Ambidextrous Capability on Export Performance in SMEs

중소기업의 지식기반자원과 양면성 역량이 수출성과에 미치는 영향

  • Dong-Woo Ryu (Department of Business Administration, Yeungnam University)
  • Received : 2020.03.11
  • Accepted : 2020.04.25
  • Published : 2020.04.30

Abstract

The purpose of this study is to investigate the effects of knowledge-based resource and ambidextrous capability on their export performance of small and medium-sized enterprises (SMEs). Drawing on an extensive review of the literature on Knowledge-based resource and ambidextrous capability, hypotheses are developed and tested using a sample of 284 SMEs in South Korea. Structural equation modeling was applied. As a result of analysis, first, international entrepreneurship has a significant effect on ambidextrous capability. Second, human capital has significant influence on ambidextrous capability. Third, ambidextrous capability has a significant effect on export performance. The results indicate that their knowledge-based resources ware significant driver of their ambidextrous capability. and that their ambidextrous capability was significant driver of their export performance. In the final conclusion section, implications and limitations of research results and suggestions for future research are discussed.

Keywords

References

  1. Ahn, J. M., T. Minshall and L. Mortara (2017), "Understanding the Human Side of Openness: the Fit Between Open Innovation Modes and CEO Characteristics", R&D Management, 47(5), 727-740. https://doi.org/10.1111/radm.12264
  2. Ahn, Se-Hwa (2018), "An Empirical Study on Determinants of Export Intermediaries' International Performance: Moderating Effects of Dynamic Capabilities", Koreanische Zeitschrift fuer Wirtschaftswissenschaften, 34(4), 159-174.
  3. Ahuja, G. and C. M. Lampert. (2001), "Entrepreneurship in the Large Corporation: A Longitudinal Study of How Established Firms Create Breakthrough Inventions", Strategic management journal, 22(6-7), 521-543. https://doi.org/10.1002/smj.176
  4. Andersson, S. and N. Evers (20115), "International Opportunity Recognition in International New Ventures: A Dynamic Managerial Capabilities Perspective", Journal of International Entrepreneurship, 13(3), 260-276. https://doi.org/10.1007/s10843-015-0149-5
  5. Aspara, J., H. Tikkanen, E. Pontiskoski and P. Jarvensivu (2011), "Exploration and Exploitation Across Three Resource Classes", European Journal of Marketing, 45(4), 596-630. https://doi.org/10.1108/03090561111111352
  6. Atuahene-Gima, K. (2005) "Resolving the Capability-Rigidity Paradox in New Product Innovation", Journal of marketing, 69(4), 61-83. https://doi.org/10.1509/jmkg.2005.69.4.61
  7. Avlonitis, G. J. and H. E. Salavou (2007), "Entrepreneurial Orientation of SMEs, Product Innovativeness, and Performance", Journal of Business Research, 60(5), 566-575. https://doi.org/10.1016/j.jbusres.2007.01.001
  8. Bai, J. and J. Ren (2016), "Organizational Ambidexterity and Innovation Performance: The Moderating Effect of Entrepreneurial Orientation", Frontiers of Business Research in China, 10(4), 664.
  9. Barney, J. B. (1991), "Firm Resources and Sustained Competitive Advantage", Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
  10. Benner, M. J. and M. L. Tushman (2003), "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited", Academy of Management Review, 28(2), 238-256. https://doi.org/10.2307/30040711
  11. Blomstermo, A., K. Eriksson, A. Lindstrand and D. D. Sharma (2004), "The Perceived Usefulness of Network Experiential Knowledge in the Internationalizing Firm", Journal of International Management, 10(3), 355-373.
  12. Bogers, M., N. J. Foss and J. Lyngsie (2018). "The Human Side of Open Innovation: The Role of Employee Diversity in Firm-Level Openness", Research Policy, 47(1), 218-231. https://doi.org/10.1016/j.respol.2017.10.012
  13. Bontis, N. (1998), "Intellectual Capital: an Exploratory Study that Develops Measures and Models." Management Decision, 36(2), 63-76. https://doi.org/10.1108/00251749810204142
  14. Brouthers, K. D., D. Nakos and P. Dimitratos (2015), "SME Entrepreneurial Orientation, International Performance, and the Moderating Role of Strategic Alliances", Entrepreneurship Theory and Practice, 39(5), 1161-1187. https://doi.org/10.1111/etap.12101
  15. Brown, J. S. and P. Duguid (1991), "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, 2(1), 40-57. https://doi.org/10.1287/orsc.2.1.40
  16. Cassiman, B. and R. Veugelers (2006), "In Search of Complementarity in Innovation Strategy: Internal R&D and External Knowledge Acquisition", Management Science, 52(1), 68-82. https://doi.org/10.1287/mnsc.1050.0470
  17. Chen, M. C., S. J. Cheng and Y. Hwang (2005), "An Empirical Investigation of the Relationship between Intellectual Capital and Firms Market Value and Financial Performance", Journal of Intellectual Capital, 6(2): 159-176.
  18. Cho, Yeon-Sung (2017), "A Path Analysis: Toward an Open Innovation and Export Performance in SMEs, Korea Trade Review, 43(2), 107-125. https://doi.org/10.22659/KTRA.2018.43.2.107
  19. Choi, Yu-Ri and Ho-Yeol Bang (2018), "A Relationship between International Entrepreneurship and Internationalization Performance", Korea Trade Review, 44(1), 321-336. https://doi.org/10.22659/KTRA.2019.44.1.321
  20. Chung, Do-Bum and Joo-Young Kwak (2012), The Effects of Ambidextrous Alliance on Firm Performance, Journal of Technology Innovation, 20(1), 17-43.
  21. Cohen, W. M.. and D. A. Levinthal (1990), "Absorptive Capacity: A New Perspective on Learning and Innovation", Administrative Science Quarterly, 35(1): 128-152. https://doi.org/10.2307/2393553
  22. Contractor, F. J. (2007), "Is International Business Good for Companies? The Evolutionary or Multi-Stage Theory of Internationalization vs. the Transaction Cost Perspective", Management International Review, 47(3), 453-475.
  23. Covin, J. G. and D. P. Slevin (1989), "Strategic Management of Small Firms in Hostile and Benign Environments", Strategic Management Journal, 10(1), 75-87. https://doi.org/10.1002/smj.4250100107
  24. Danneels, E. (2002), "The Dynamics of Product Innovation and Firm Competences", Strategic Management Journal, 23(12), 1095-1121. https://doi.org/10.1002/smj.275
  25. Dess, G. G. and G. T. Lumpkin (2005) "The Role of Entrepreneurial Orientation in Stimulating Effective Corporate Entrepreneurship," Academy of Management Perspectives, 19(1), 147-156. https://doi.org/10.5465/ame.2005.15841975
  26. Diaz-Fernandez, M., S. Pasamar-Reyes and R. Valle-Cabrera (2014), "Human Capital and Human Resource Management to Achieve Ambidextrous Learning: A structural Perspective", Business Research Quarterly, 20(1), 63-77.
  27. Dimitratos, P., E. Plakoyiannaki, A. Pitsoulaki and H. J. Tuselmann (2010), "The Global Smaller Firm in International Entrepreneurship", International Business Review, 19(6), 589-606. https://doi.org/10.1016/j.ibusrev.2010.03.005
  28. Edvinsson, L. and M. S. Malone (1997), "Intellectual capital: The proven way to establish your company's real value by finding its hidden brainpower", Piatkus.
  29. Eisenhardt, K. M. and J. A. Martin (2000), "Dynamic Capabilities: What Are They?", Strategic Management Journal, 21(10-11), 1105-1121. https://doi.org/10.1002/1097-0266(200010/11)21:10/11<1105::AID-SMJ133>3.0.CO;2-E
  30. Ferreira, J., A. Coelho and L. Moutinho (2018), "Dynamic Capabilities, Creativity and Innovation Capability and Their Impact on Competitive Advantage and Firm Performance: The Moderating Role of Entrepreneurial Orientation", Technovation. In Press.
  31. Fornell, C. and D. Larcker (1981), "Evaluating Structural Equation Models with Unobservable Variables and Measurement Errors", Journal of Marketing Research, 18(1): 39-50. https://doi.org/10.1177/002224378101800104
  32. Freeman, S. and S. T. Cavusgil (2007), "Toward a Typology of Commitment States among Managers of Born-Global Firms: A Study of Accelerated Internationalization", Journal of International Marketing, 15(4), 1-40.
  33. Grant, R. M. (1996), "Toward a Knowledge-Based Theory of the Firm", Strategic Management Journal, 17(S2), 109-122. https://doi.org/10.1002/smj.4250171110
  34. Hair, J. F., W. C. Black, B. J. Babin and R. E. Anderson (2010), "Multivariate Data Analysis. Seventh Edition",. Prentice Hall, Upper Saddle River ,New Jersey.
  35. Han Sang-Seol and Duk-Soon Yim (2013), "A Study on the Effects of Entrepreneurship, Global Network and Export Assistance on Rapid Globalization", Korea Trade Review, 38(5), 385-407.
  36. He, Z. L. and P. K. Wong (2004), "Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis", Organization Science, 15(4), 481-494. https://doi.org/10.1287/orsc.1040.0078
  37. Hitt, M. A., L. Bierman, K. Shimizu, and R. Kochhar (2001), "Direct and Moderating Effects of Human Capital on Strategy and Performance in Professional Service Firms: a Resource Based Perspective", Academy of Management Journal, 44(1): 13-28.
  38. Hsu, Y. H. and W. Fang (2009), "Intellectual Capital and New Product Development Performance: The Mediating Role of Organizational Learning Capability", Technological Forecasting and Social Change, 76(5): 664-677. https://doi.org/10.1016/j.techfore.2008.03.012
  39. Ireland, R. D., M. A. Hitt, and D. Vaidyanath (2002), "Alliance Management as a Source of Competitive Advantage", Journal of Management, 28(3): 413-446. https://doi.org/10.1177/014920630202800308
  40. Johanson, J. and J. E. Vahlne (1977), "The Internationalization Process of the Firm: A Model of Knowledge Development and Increasing Foreign Market Commitments", Journal of International Business Studies, 8(1), 23-32.
  41. Kane, G. C. and M. Alavi (2007), "Information Technology and Organizational Learning: An Investigation of Exploration and Exploitation Processes", Organization Science, 18(5), 796-812. https://doi.org/10.1287/orsc.1070.0286
  42. Karra, N., N. Phillips and P. Tracey (2008), "Building the Born Global Firm: Developing Entrepreneurial Capabilities for International New Venture Success", Long Range Planning, 41(4), 440-458. https://doi.org/10.1016/j.lrp.2008.05.002
  43. Katila, R. and G. Ahuja (2002), "Something Old, Something New: A Longitudinal Study of Search Behavior and New Product Introduction", Academy of Management Journal, 45(6), 1183-1194. https://doi.org/10.2307/3069433
  44. Kim Jung-Po (2017), The Impacts of Perceptual Internationalization Barriers on the Choice of Foreign Entry Mode of SMEs, International Business Review, 21(3), 69-100.
  45. Kim Jung-Po and Kyung-Il Khoe (2009), "Moderating Effect of Entrepreneurial-Orientation on the Relationship between Knowledge-Based Resources and Internationalization Performance: Evidence from Korean Ventures", International Business Review, 13(4), 123-143.
  46. Kim Mi-Jung, Myung-Su Chae, Jong, W. Ha (2016) "The Relationship between International Entrepreneurship and Overseas Performance: Focus on International New Venture Firms", International Business Journal, 27(2), 1-28.
  47. Kollmann, T. and C. Stockmann (2014), "Filling the Entrepreneurial Orientation Performance Gap: The Mediating Effects of Exploratory and Exploitative Innovations", Entrepreneurship Theory and Practice, 38(5), 1001-1026. https://doi.org/10.1111/j.1540-6520.2012.00530.x
  48. Laursen, K. and A. Salter (2006), "Open for Innovation: The Role of Openness in Explaining Innovation Performance among UK Manufacturing Firms", Strategic Management Journal, 27(2), 131-150. https://doi.org/10.1002/smj.507
  49. Leonard-Barton, D. (1992), "Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development", Strategic Management Journal, 13(S1), 111-125. https://doi.org/10.1002/smj.4250131009
  50. Levinthal, D. A. and J. G. March (1993), "The Myopia of Learning", Strategic Management Journal, 14(S2), 95-112. https://doi.org/10.1002/smj.4250141009
  51. Lichtenthaler, U. (2009), "Outbound Open Innovation and Its Effect on Firm Performance: Examining Environmental Influences", R&D Management, 39(4), 317-330. https://doi.org/10.1111/j.1467-9310.2009.00561.x
  52. Lubatkin, M. H., Z. Simsek, Y. Ling and J. F. Veiga (2006), "Ambidexterity and Performance in Small-to Medium-Sized Firms: The Pivotal Role of Top Management Team Behavioral Integration", Journal of Management, 32(5), 646-672.
  53. Lumpkin, G. T. and G. G. Dess (1996), "Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance", Academy of Management Review, 21(1), 135-172. https://doi.org/10.2307/258632
  54. Lyon, D. W. G. T. Lumpkin, G. G. Dess (2000), "Enhancing Entrepreneurial Orientation Research: Operationalizing and Measuring a Key Strategic Decision Making Process", Journal of Management, 26(5), 1055-1085. https://doi.org/10.1177/014920630002600503
  55. Mahoney, J. T. (1995), "The Management of Resources and the Resource of Management, Journal of Business Research, 33(2), 91-101.
  56. March, J. G. (1991), "Exploration and Exploitation in Organizational Learning", Organization Science, 2(1), 71-87. https://doi.org/10.1287/orsc.2.1.71
  57. Matsuno, K., J. T. Mentzer and A. Ozsomer (2002), "The Effects of Entrepreneurial Proclivity and Market Orientation on Business Performance", Journal of Marketing, 66(3), 18-32. https://doi.org/10.1509/jmkg.66.3.18.18507
  58. McDougall, P. P. and B. M. Oviatt (2000). International Entrepreneurship: The Intersection of Two Research Paths. Academy of Management Journal, 43(5), 902-906. https://doi.org/10.2307/1556418
  59. McDougall, P. P., B. M. Oviatt, and R. C. Shrader (2003), "A Comparison of International and Domestic New Ventures", Journal of International Entrepreneurship, 1(1), 59-82. https://doi.org/10.1023/A:1023246622972
  60. McFadyen, M. A. and A. A. Cannella (2004), "Social Capital and Knowledge Creation: Diminishing Returns of the Number and Strength of Exchange Relationships", Academy of Management Journal, 47(5), 735-746. https://doi.org/10.2307/20159615
  61. Mehrabi, H., N. Coviello and C. Ranaweera (2019), "Ambidextrous Marketing Capabilities and Performance: How and When Entrepreneurial Orientation Makes a Difference", Industrial Marketing Management, 77, 129-142. https://doi.org/10.1016/j.indmarman.2018.11.014
  62. Mejri, K. and K. Umemoto (2010), "Small-and Medium-Sized Enterprise Internationalization: Towards the Knowledge-Based Model", Journal of International Entrepreneurship, 8(2), 156-167. https://doi.org/10.1007/s10843-010-0058-6
  63. Monteiro, F., M. Mol and J. Birkinshaw (2017), "Ready to be Open? Explaining the Firm Level Barriers to Benefiting from Openness to External Knowledge", Long Range Planning, 50, 282-295. https://doi.org/10.1016/j.lrp.2015.12.008
  64. Morgan, N. A., C. S. Katsikeas and D. W. Vorhies, D. W. (2012), "Export Marketing Strategy Implementation, Export Marketing Capabilities, and Export Venture Performance", Journal of the Academy of Marketing Science, 40(2), 271-289. https://doi.org/10.1007/s11747-011-0275-0
  65. Morgan, N. A., S. Zou, D. W. Vorhies and C. S. Katsikeas (2003), "Experiential and Informational Knowledge, Architectural Marketing Capabilities, and The Adaptive Performance of Export Ventures", Decision Sciences, 34(2), 287?321. https://doi.org/10.1111/1540-5915.02375
  66. Nonaka, I. and H. Takeuchi, H. (1995), "The knowledge-creating company: How Japanese companies create the dynamics of innovation". Oxford University Press.
  67. Park, Jun-Min and Oh-Suk Yang (2017), "Global Firm's Exploitative & Exploratory Capabilities and Contextual Ambidexterity as Buffer Stock for Uncertainty, International Business Review, 21(1), 129-174. https://doi.org/10.21739/IBR.2017.03.21.1.129
  68. Park, O., J. Bae and W. Hong (2019), "High-Commitment HRM System, HR Capability, and Ambidextrous Technological Innovation", The International Journal of Human Resource Management, 30(9), 1526-1548. https://doi.org/10.1080/09585192.2017.1296880
  69. Rauch, A., J. Wiklund, G. T. Lumpkin and M. Frese. (2009), "Entrepreneurial Orientation and Business Performance: An Assessment of Past Research and Suggestions for the Future", Entrepreneurship Theory and Practice, 33(3), 761-787. https://doi.org/10.1111/j.1540-6520.2009.00308.x
  70. Roach, M. and H. Sauermann (2010), "A Taste for Science? PhD Scientists' Academic Orientation and Self-Selection into Research Careers in Industry", Research Policy, 39(3), 422-434. https://doi.org/10.1016/j.respol.2010.01.004
  71. Ryu, Dong-Woo and Young-Woo Sohn (2019), High-Performance Work Systems and Ambidextrous Capability and Innovation Performance : The moderating Role of a Innovative Organizational Culture, Journal of Business Research, 34(4), 135-157. https://doi.org/10.22903/JBR.2019.34.4.135
  72. Sapienza, H. J., D. De Clercq and W. R. Sandberg (2005), "Antecedents of International and Domestic Learning Effort", Journal of Business Venturing, 20(4), 437-457. https://doi.org/10.1016/j.jbusvent.2004.03.001
  73. Shane, S. (2000), "Prior Knowledge and the Discovery of Entrepreneurial Opportunities", Organization Science, 11(4), 448-469.
  74. Song, Y., D. R. Gnyawali,M. K. Srivastava and E. Asgari (2018), "In Search of Precision in Absorptive Capacity Research: A Synthesis of the Literature and Consolidation of Findings", Journal of Management, 44(6), 2343-2374.
  75. Sullivan, D. M. and M. R. Marvel (2011), "Knowledge Acquisition, Network Reliance, and Early-Stage Technology Venture Outcomes", Journal of Management Studies, 48(6), 1169-1193. https://doi.org/10.1111/j.1467-6486.2010.00998.x
  76. Teece, D. J. (2007), "Explicating Dynamic Capabilities: the Nature and Microfoundations of (Sustainable) Enterprise Performance", Strategic Management Journal, 28(13), 1319-1350. https://doi.org/10.1002/smj.640
  77. Teece, D. J. (2012), "Dynamic Capabilities: Routines versus Entrepreneurial Action", Journal of Management Studies, 49(8): 1395-1401.
  78. Tushman, M. and C. O'Reilly (2007) "Research and Relevance: Implications of Pasteur's Quadrant for Doctoral Programs and Faculty Development", Academy of Management Journal, 50(4): 769-774. https://doi.org/10.5465/amj.2007.26279169
  79. Weerawardena, J., G. S. Mort, P. W. Liesch and G. Knight (2007), "Conceptualizing Accelerated Internationalization in the Born Global Firm: A Dynamic Capabilities Perspective", Journal of World Business, 42(3), 294-306.
  80. Yalcinkaya, G., R. J. Calantone and D. A. Griffith (2007), "An Examination of Exploration and Exploitation Capabilities: Implications for Product Innovation and Market Performance, Journal of International Marketing, 15(4), 63-93.
  81. Yang, Young-Soo and Jae-Eun Lee (2014), "The Impact of Depth and Breadth of International Experience on the Financial Performance of Korean Logistics Firms", Journal of Shipping and Logistics, 30(2), 517-538. https://doi.org/10.37059/TJOSAL.2014.30.2.517
  82. Yoon, Jung-Hyun and Min-Kyo Seo (2014), "Relationships among International Entrepreneurship, Technology and Marketing Capacities, and International Performance in Technology-Focused Small and Medium Enterprises", International Business Review, 18(3), 137-159. https://doi.org/10.21739/IBR.2014.09.18.3.137
  83. Youndt, M. A. and S. A. Snell (2004), "Human Resource Configurations, Intellectual Capital, and Organizational Performance", Journal of Managerial Issues, 16(3): 337-360.
  84. Zhang, J. A., F. Edgar, A. Geare and C. O'Kane (2016), "The Interactive Effects of Entrepreneurial Orientation and Capability-Based HRM on Firm Performance: The Mediating Role of Innovation Ambidexterity", Industrial Marketing Management, 59, 131-143. https://doi.org/10.1016/j.indmarman.2016.02.018