초록
본 연구는 학교 안전 관련 관심과 대응 정책이 증대되는 시점에 학교 내 CCTV 운영 사례를 바탕으로 교사와 행정직원들의 CCTV에 대한 행동양태를 파악하는데 목적이 있다. 또한 교직원의 공문처리 행태변화를 가져올 수 있는 교육당국의 여러 시도를 통해 드러난 주요 시사점을 비교분석하였다. 학교급별·교직원별 영상정보처리기기관련 업무 배분을 정량적인 자료, 즉 공문처리에 의한 행정행위의 결과를 원시자료로써 활용하면서 변화를 파악하였다. 교육청 공문서에 의해 단위학교의 행동양태의 유의미한 변화가 있음을 발견하였다. 첫째 학교급별로 개인정보 관련 공문처리자 지정 시 행태의 변화도가 높았다. 둘째 유치원을 대상으로 한 유아안전관련 공문처리자 지정 시 공문서에 의한 변화도가 낮았다. 학교급별 교직원의 CCTV 업무 처리행태를 공문서 접수처리를 통해 차이를 확인하였다. 본 연구는 학교 내 민감한 주제인 CCTV(영상정보처리기기) 업무에 대한 주제를 선정하였으며, 진행된 자료나 조사 내용은 구체적인 상기주제를 다룬 행정 절차와 관련 규정 등의 내용이다. CCTV(영상정보처리기기 업무)라는 민감한 주제를 통해 발생할 수 있는 갈등 해결책 모색을 위한 시사점을 제시하였다. 이 연구결과는 교육청과 학교현장의 명확한 업무분장을 위하여 유용하게 활용할 수 있다는데 의의가 있다.
Purpose: School safety has recently become an important issue. In order to make a school environment safer, surveillance cameras have been installed in the facilities. The number of installations has been increasing rapidly since they have been considered widely recognizable and highly effective. However, conflicts between faculty and staff in installing and operating the system have also been increasing. In terms of school safety, these individuals'' cooperation is more than necessary. It is judged that looking into how they perceive the system could provide us with some suggestions on how to manage the related issues. The purpose of this study is to understand the perspective of faculty over closed-circuit television (CCTV) and make suggestions by analyzing their actions. Approach: In order to achieve the research objectives, I surveyed administrative actions such as the processing of official documents and CCTV policies for teachers and administrative staff of public schools in the Sejong Office of Education. In addition, I analyzed the behavior of those managing personal information and school safety-related documents along with the degree of complying with the policies. Finding: First, the correspondence rate of documents was high when there were designated document processors. Second, the acceptance level of documents in preschool was relatively low when there were designated processors. Third, the degree of accepting the policies and complying with them was higher in newly established schools than in existing schools. I found differences in the perception of how to handle the CCTV operations and the related work among the two groups of participants. In addition, I made suggestions on how to resolve the conflicts between them. Value: In this study, the education authorities quantified and measured the recognition and acceptance of faculty and staff regarding CCTV at each school level. Results showed that the active role of education authorities can make positive changes in how faculty and staff perceive the CCTV system and the problems surrounding it through school administrative action. In this regard, these results are meaningful in reducing the conflicts among the two groups and improving the organizational culture.