Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the User Experience of the Mobile Application of Cultural Contents in Seoul

서울시 문화콘텐츠 모바일 애플리케이션 사용자 경험 연구

  • Shim, Hyo-Bin (Digital Media Design, Hongik University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Digital Media Design, Hongik University, International Design School for Advanced Studies)
  • 심효빈 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공) ;
  • 김승인 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공)
  • Received : 2020.06.01
  • Accepted : 2020.09.20
  • Published : 2020.09.28
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Abstract

The purpose of this study is to propose an efficient user experience of integrated applications by comparing and analyzing the usability of existing cultural content applications in Seoul. The study method was based on seven components of the honeycom model to conduct an interview and analyze for user experience measurements of existing applications. The results of the study summarized them in three ways. First, we need to organize a wide variety of information into categories in an easy-to-understand way. Second, making it easy to purchase tickets within the application. Finally, it is necessary to recommend cultural content that is suitable for me. This research is expected to be used as a basis for the user experience of the Seoul City Cultural Content Integration application.

본 연구는 기존 서울시 문화콘텐츠 애플리케이션 사용자 경험을 비교 분석함으로써 통합 애플리케이션의 효율적인 사용자 경험을 제안하는 데 목적이 있다. 연구 방법으로는 기존 애플리케이션의 사용자 경험 측정을 위하여 허니콤모델의 7가지 요소를 기반으로 인터뷰를 실시하고 분석하였다. 연구결과, 세 가지로 요약하였다. 첫째, 다양한 정보를 한눈에 알기 쉽게 범주별로 정리해야 하는 것, 둘째, 애플리케이션 내에서 관람권을 쉽게 구매할 수 있도록 해야 하는 것, 마지막으로 나에게 맞는 문화콘텐츠 추천이 이루어져야 한다는 것을 알 수 있었다. 본 연구는 효율적인 서울시 문화콘텐츠 통합 애플리케이션 사용자 경험의 기초자료로 활용될 수 있기를 기대한다.

Keywords

References

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