Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on the Influence of Enterpriser Job Stress on Decision Quality through Corporate Network and Absorption Capacity

경영자의 직무스트레스가 기업네트워크와 흡수역량을 통해 의사결정품질에 미치는 영향에 관한 연구

  • Byun, Hee-Ji (Department of Convergence Consulting, Daejeon University) ;
  • Seo, Young-Wook (Department of Convergence Consulting, Daejeon University)
  • 변희지 (대전대학교 융합컨설팅학과) ;
  • 서영욱 (대전대학교 융합컨설팅학과)
  • Received : 2020.08.12
  • Accepted : 2020.09.20
  • Published : 2020.09.28
Download PDF
⟨ Previous Next ⟩

Abstract

This study was intended to examine how the job stress of enterpriser affects decision quality when they make rational decision making, and to empirical analysis on whether decision quality can be enhanced through corporate network and absorption capacity. For this purpose, 356 survey data were collected from small business enterpriser and analyzed using SPSS v.25 and AMOS v.24. Studies have shown that among job stress, challenging stress has positive(+) influence on decision quality, disturbing stress has negative(-) influence on decision quality, and both corporate network and absorption capacity have positive(+) influence on decision quality. In addition, challenge stress and hindrance stress have been shown to have a positive(+) influence on decision quality through corporate network and absorption capacity. These findings confirmed that the challenge factors of job stress had a positive effect on decision quality, and confirmed that the corporate network and absorption capacity were important factors in enhancing decision-making products. As such, conclusions were discussed and implications and directions for follow-up studies were presented.

본 연구는 경영자가 합리적인 의사결정을 할 때 경영자의 직무스트레스가 의사결정품질에 어떠한 영향을 미치는 지를 알아보고, 기업네트워크와 흡수역량을 통해 의사결정품질을 높일 수 있는지에 대해 실증분석 하고자 하였다. 이를 위해 중소기업 경영자를 대상으로 356명의 설문 데이터를 수집하였고, SPSS v.25와 AMOS v.24를 활용하여 분석하였다. 연구결과 직무스트레스 중 도전적스트레스는 의사결정품질에 정(+)의 영향을 주었고, 방해적스트레스는 의사결정품질에 부(-)의 영향을 주었으며, 기업네트워크와 흡수역량은 모두 의사결정품질에 정(+)의 영향을 주었다. 또한, 도전적스트레스와 방해적스트레스는 기업네트워크와 흡수역량을 통해 의사결정품질에 정(+)의 영향을 주는 것으로 나타났다. 이와 같은 연구결과를 통해 직무스트레스의 도전요인이 의사결정품질에 긍정적 영향을 주는 것을 검증하였으며, 기업네트워크와 흡수역량이 의사결정품질을 높이는 중요한 요인임을 확인할 수 있었다. 이와같이 결론을 논의하고 시사점 및 후속연구의 방향을 제시하였다.

Keywords

References

  1. Branden & N. (2009). Self-esteem at work. Seoul: Vision and Leadership.
  2. J. J. Jung. (2013). Effect of Fitness Among CEO characteristics, Company's Innovation, Management on the Performance of Organization. The Korea Contents Society, 13(5), 37-386.
  3. C. O. Chung & S. K. Kim. (2010). A Study of Job Stress and Burnout of Child Care Center Directors. The Korea Association Of Child And Education, 64, 285-306.
  4. Marcie A. Cavanaugh & Wendy R. Boswell. ( 2000). Mark V. Roehling, and John W. Boud reau Cornell University, An Empirical Examination of Self-Reported Work Stress Among U.S. Managers. Journal of Applied Psychology, 85(1), 65-74. https://doi.org/10.1037/0021-9010.85.1.65
  5. Xue Yang, Huan Wang & Xin. Gu. (2020). Impact of Enterprise Innovation Network Characteristics on Relationship Learning: Mediating Effect of Absorptive Capacity. Proceedings of the Fourteenth International Conference on Management Science and Engineering Management, 687-703.
  6. D. F. Parker & T. A. DeCotis. (1983). Organizational Determinants of Job Stress. Organizational Behavior and Human P erformance, 32(2), 160-17. https://doi.org/10.1016/0030-5073(83)90145-9
  7. L. W. Hunter & S. M. B. Thatcher. (2007). Feling the heat: Efects of stress, commitment, and job experience. Academy of Management Journal, 50(4), 953-968. https://doi.org/10.5465/AMJ.2007.26279227
  8. K. W. Seo. (2012). To Live as a President. Flow Publishing, 39.
  9. B. K. Kang. (1995). Consideration on the factors of the principal's job stress and how to cope with it. Academic Studies in Education Administration, 13(3), 137-152.
  10. E. R. Crawford, J. A. LePine & B. L. Rich (2010). Linking job demands and resources to employe engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psycholog,. 95(5), 834-848. https://doi.org/10.1037/a0019364
  11. T. A. Behr. and J. E. Newman. (2011). Perceived organizational support and police performance. The moderating influence of social emotional needs, 31(4), 65-69.
  12. J. R. Webster, T. A. Behr & K. Love. (2011). Extending the challenge-hindrance mode of occupational stress: The role of apraisal. Journal of ocational Behavior, 79(2), 505-516. https://doi.org/10.1016/j.jvb.2011.02.001
  13. A. Rickne. (2006). Connectivity and performance of science-based firms. Small Business Economics, 26(4), 393-407. https://doi.org/10.1007/s11187-005-4848-5
  14. Dollinger & J. Marc. (2008). Entrepreneurship: Strategies and Resources, 4th ed, y Marsh Publications LLC.
  15. A. Walter, M, Auer & T. Ritter. (2006). The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of Business Venturing, 21(4), 541-567. https://doi.org/10.1016/j.jbusvent.2005.02.005
  16. D. Y. Chung, J. H. Yang & C. K. Kim. (2013). The Influence of Self-Efficiency on the Intention of Start-up through Participation in Start-up: Focusing on Chinese college students. Journal of Management Education Research, 28(81), 545-574.
  17. S. A. Zahra & G. George. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of management review, 27(2), 185-203 https://doi.org/10.2307/4134351
  18. P. J. Lane, B. R. Koka & S. Pathak. (2006). The Reification of Absorptive Capacity: A Critical Review and Rejuvenation of the Construct. Academy Management Review, 31(4), 833-863. https://doi.org/10.5465/amr.2006.22527456
  19. Golgecia. Ismail & Olli Kuivalainenb. (2020). Does social capital matter for supply chain resilience? The role of absorptive capacity and marketing-supply chain management alignment. Industrial Marketing Management, 84, 63-74. https://doi.org/10.1016/j.indmarman.2019.05.006
  20. Y. H. Cho, B. C. Han, E. K. Kim, C. S. Song & S. K. Lee. (2018). A Study on the Moderating Effects of Motivation in Technological Entrepreneurship, Absorption Capacity and Creative Product in the Convergence Era. Journal of Digital Convergence, 16(12), 243-256. https://doi.org/10.14400/JDC.2018.16.12.243
  21. Simon & H. A. (1992). What is an expla nation of behavior. Psychological science, 3(3), 150-161. https://doi.org/10.1111/j.1467-9280.1992.tb00017.x
  22. D. Kahneman & P. Egan. (2011). Thinking, fast and slow, New York: Farrar, Straus and Giroux. 1.
  23. J. W. Yoon. (2018), Converged Design Strategies and Decision-making Processes by Moving from Manufacturing to Service Industry. Journal of Korean Society for Product Culture and Design, 53, 1-15. https://doi.org/10.18555/kicpd.2018.53.1
  24. W. H. Macey & B. Schneider. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30. https://doi.org/10.1111/j.1754-9434.2007.0002.x
  25. B. M. Firth, G. Chen, B. J. Kirkman, & K. Kim. (2014). Newcomers abroad: Expatriate adaptation during early phases of international assignments. Academy of Management Journal, 57(1).
  26. H. Hoang. & B. Antoncic. (2003). Network- based research in entrepreneurship A critical review. Journal of Business Venturing, 18, 165-187. https://doi.org/10.1016/S0883-9026(02)00081-2
  27. S. J. Han & K. H. Na. (2015). The Effect of Social Network (Informal Network and Mentoring) on Learning Transfer through Absorptive Capacity. Daehan Association of Business Administration Korea, 28(7), 1835-1857.
  28. Y. J. Kang. (2016). The Impact of Network Diversity, Strength of Network Ties, Social Capital of Social Networking Service on Individual Creativity : The Mediating Role of Absorptive Capacity. Global e-Business Association, 17(4), 89-106.
  29. C. Chadwick, J. F. Super & K. Kwon. (2015). Resource orchestration in practice: CEO emphasis on SHRM, commitment-based HR systems, and firm performance. Strategic Management Journal, 36, 360-376. https://doi.org/10.1002/smj.2217
  30. Y. Fried & G. R. Feris. (1987). The validity of the job characteristics model: Areview and meta-analysis. Personel Psychology, 40(2), 287-32. https://doi.org/10.1111/j.1744-6570.1987.tb00605.x
  31. J. A. LePine, N. P. Podsakof & M. A. LePine. (2005). A meta-analytic test of the chalenge stresor-hindrance stressor framework: An explanation for inconsistent relationships among stresors and performance. Academy of Management Journal, 48(5), 764-775. https://doi.org/10.5465/AMJ.2005.18803921
  32. T. M. Simatupang & R. Sridharan. (2005). The Collaboration Index: a Measure for Supply Chain Collaboration. International Journal of Physical Distribution & Logistics Management, 35(1), 44-62. https://doi.org/10.1108/09600030510577421
  33. Y. M. Kim & D. S. Chung. (2014). Impact of Social Networking Service on the Team Cooperation, Quality of Decision Making and Job Performance. Korea Multimedia Society, 17(2), 180-190. https://doi.org/10.9717/kmms.2014.17.2.180
  34. K. C. Lee, Y. W. Seo & M. H. Hahn. (2009). Empirical Analysis of the Effect of Ubiquitous DSS on Task Performance, Job Involvement, and Decision Quality Through Individual Absorptive Capacity. Korean Academic Society Of Business Administration, 38(5), 1307-1328.
  35. F. H. Rusly, J. L. Corner & P. Sun. (2012). Positioning Change Readiness in Know ledge Management Research. Journal of Knowledge Management, 16(2), 329-355. https://doi.org/10.1108/13673271211218906
  36. J. H. Lee & S. M. Cho. (2015). Effects of Inter organizational Network Characteristics of Social Enterprises on Organizational Performance: Focusing on Network Centrality. Academy Of Korean Social Welfare Administration, 17(2), 89-125.
  37. I. B. Sohn & C. M. Huh. (2017). A Study on the Effects of Absorptive Capacity in SME's on Product Competitiveness: Considering the Moderating Effect of CEO's Entrepreneurship. Korean Society of Business Venturing, 12(4), 61-72.
  38. H. H. Chang & I. C. Wang. (2011). Enterprise information portals in support of business process, and design teams for collaboration commerce performance. International Journal of Information Management, 31(2), 171-182. https://doi.org/10.1016/j.ijinfomgt.2010.05.010
  39. Claes. Fornell, F. David & Larcker. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104