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Associations among Procedural Fairness, Tax Compliance, and Tax Re-audits

  • KIM, Ho-Sung (Ph.D., Business Administration, School of Business, Gachon University) ;
  • LEE, Hyun-Ah (Associate Professor, School of Business, Gachon University)
  • Received : 2020.03.09
  • Accepted : 2020.06.07
  • Published : 2020.07.30

Abstract

This study investigates the determinants of the likelihood of a tax re-audit in Korea. It adopts a researcher-administered questionnaire survey method for data collection. The survey questionnaire is randomly distributed to 1,120 individuals with tax-related knowledge and experience. Using a final sample of 342 responses, we conduct a cross-sectional regression analysis to test our hypotheses. The results show that the level of tax non-compliance significantly affects the likelihood of a tax re-audit. This finding suggests that the increase in re-audits in Korea is attributable to the tendency of the tax authority to conduct a re-audit to detect taxpayers' non-compliance behavior by excessively broadening the scope of re-audits. This study also finds that the level of tax non-compliance is influenced by the perception of procedural unfairness, measured by operational inconsistency and regulatory lack of clarity. Lastly, the results reveal that the level of tax non-compliance mediates the relationship between the perception of procedural unfairness and likelihood of a tax re-audit. This finding indicates that enhancing procedural fairness could fundamentally reduce unnecessary re-audits that infringe on the rights of taxpayers, as the likelihood of a tax re-audit is not solely determined by the level of tax non-compliance but also by perceived procedural fairness.

Keywords

1. Introduction

In most countries, taxes are an essential source of revenue for the government and are closely correlated with public spending, which contributes to economic growth. Therefore, tax non-compliance behavior that impedes revenue collection has long been an area of concern for the government and tax authority (Long & Swingen, 1991; Sapiei, Kasipillai, & Eze, 2014; Nguyen, 2019; Nguyen, Pham, Le, Truong & Tran, 2020). Tax audits are considered to be an effective policy for improving tax compliance by detecting taxpayers who do not comply with tax laws and regulations (Slemrod, Blumenthal, & Christian, 2001). However, if the tax authority conducts audits without fair procedures, it undermines taxpayers’ trust in the authority and thus increases tax non-compliance behavior (Frey,2003; Hartner, Rechberger, Kirchler, & Schabmann, 2008;Murphy & Tyler, 2008). More importantly, in accordance with the rules of double jeopardy, the tax authority is strictly prohibited from re-examining taxpayers’ records that have previously been audited (referred to as “tax re-audits” hereafter) except for the limited cases described in the laws. However, approximately 125 legal complaints related to tax re-audits were made during 2006–2017 in Korea and the number continues to rise (Kim, Hur, & Park, 2017). This increase in tax re-audits has led to growing legal disputes between tax authorities and taxpayers along with concerns over the infringement of taxpayers’ rights.

Against this background, this study examines the determinants of the likelihood of a tax re-audit by investigating the mediating effect of tax non-compliance on the relationship between the perception of procedural unfairness and such a likelihood. We first investigate whether the level of tax non-compliance affects the likelihood of a tax re-audit. We assume that the increase in re-audits in Korea is attributable to the tendency of the tax authority to conduct a re-audit to detect taxpayers’ non-compliance behavior by excessively broadening the scope of re-audits (Kim, 2016; Kim, Hur, & Park, 2017). Thus, we anticipate that the tax authority is more likely to conduct re-audits when taxpayers tend to be less compliant with tax laws. We, then, investigate whether the level of tax noncompliance is influenced by the perception of procedural unfairness. In the tax literature, procedural fairness refers to whether fair procedures and services are executed by the tax authority (Murphy, 2009; Van Dijke & Verboon, 2010). Taxpayers become less compliant when they perceive that the tax authority executes unfair procedures or treats them in a disrespectful manner (Hartner, Rechberger, Kirchler, & Schabmann, 2008; Murphy, 2004). Hence, perceived procedural unfairness is expected to affect the level of tax non-compliance. Lastly, we verify the mediating effect of the level of tax non-compliance on the association between the perception of procedural fairness and likelihood of a tax re-audit.

This study adopts a survey method to measure the perception of procedural unfairness, level of tax noncompliance, and likelihood of a tax re-audit. The survey questionnaire is randomly distributed to 1,120 individuals via e-mail, mail, and direct visits from July 1 to August 31, 2018. We collect 348 of the 1,120 distributed and finally use 342 completed questionnaires for the analysis, excluding six questionnaires with invalid responses. Using a final sample of 342 responses, we estimate cross-sectional regression models to test our hypotheses.

The results of our analysis are as follows. First, we find that the level of tax non-compliance determines the likelihood of a tax re-audit. Second, the level of tax noncompliance is influenced by the perception of procedural fairness. Lastly, the level of tax non-compliance mediates the association between the perception of procedural unfairness and likelihood of a tax re-audit. This finding indicates that the likelihood of a tax re-audit is not only determined by taxpayers’ non-compliance level, but also by their perceived procedural unfairness. The findings of this study contribute to the tax compliance literature by shedding light on the mediating role of tax compliance unlike most studies, which have examined the determinants of tax compliance behavior in general. In addition, the findings imply that it is crucial to improve the procedural fairness of tax enforcement to reduce re-audits that may damage taxpayers’ rights. This study, therefore, will be of keen interest to tax policymakers as well as the taxation profession and taxpayers.

The remainder of the paper proceeds as follows. Section 2 describes the relevant literature and proposes the hypotheses. Section 3 introduces the study’s research method and model used to test the hypotheses. Section 4 presents the empirical results. Finally, Section 5 concludes.

2. Literature Review and Hypotheses Development

2.1. Procedural Fairness and Tax Compliance

There is a considerable amount of research on tax compliance. Jackson and Milliron (1986) and Richardson and Sawyer (2001) review prior tax compliance studies and propose key variables that may affect tax compliance behavior, such as the perception of the fairness of the tax system. The association between the perceived fairness of the tax system and tax compliance behavior is well documented. For instance, Song and Yabrough (1978) find that people with a higher belief in tax fairness tend to have a higher tax ethics score in the United States. Tan and Chin-Fatt (2000) show a positive association between the perception of the fairness of the tax system and tax compliance attitude, using a survey of students in New Zealand. Richardson (2005) also finds that tax compliance behavior is positively affected by the perception of fairness based on a survey of postgraduate students in Australia and Hong Kong. McGee, Nickerson, Pleshko and Broihahn (2012) survey approximately 1,100 individuals across six countries, finding that tax fairness underlies the ethics of tax evasion. More recently, Faizal and Palil (2015) suggest that the perception of the fairness of the tax system could increase tax compliance based on a survey of academics in Malaysia.

Some researchers focus on procedural fairness as a key variable for predicting tax compliance behavior. In the tax context, procedural fairness refers to the fair treatment of taxpayers by the tax authority and fair decision-making during taxation procedures (Murphy, 2004; Murphy, 2009; Van Dijke & Verboon, 2010). From the psychological perspective, Frey (2003) asserts that the tax authority’s respectful treatment and transparent procedure can reduce tax evasion because the way tax officials treat taxpayers affects the latter’s tax morale and willingness to pay taxes. Hartner, Rechberger, Kirchler and Schabmann (2008) empirically examine the relationship between procedural fairness and tax compliance using a sample of 2,040 Australian taxpayers. They find that taxpayers are less compliant when they feel treated unfairly and disrespectfully by the tax authority. Similarly, Murphy and Tyler (2008) show that perceived procedural justice is positively related to tax compliance behavior using longitudinal survey data. They further suggest that emotions mediate the effect of procedural justice on tax compliance. Faizal and Palil (2015) also find that procedural fairness has a positive impact on tax compliance in Malaysia. Stalans and Lind (1997) examine procedural fairness in the context of tax audits by interviewing taxpayers and their representatives about the quality of treatment by auditors during tax audits. Their findings show that taxpayers more negatively evaluate the procedural fairness of tax audits than their representatives.

2.2. Tax Re-audits

In the United States, a tax re-audit is strictly prohibited under the rules of double jeopardy. According to Internal Revenue Code 7605 (b), “no taxpayer shall be subjected to unnecessary examination, and only one inspection of a taxpayer’s books of account shall be made for each taxable year unless the taxpayer requests otherwise or unless the secretary, after investigation, notifies the taxpayer in writing that an additional inspection is necessary.” Section 5 of Rev. Proc. 2005-32 states that a second inspection is not permitted unless “(1) there is evidence of fraud, collusion, concealment, or misrepresentation of material fact; (2) the disclosed case involves a clearly-defined, substantial error based on an established Service position existing at the time of the examination; or (3) other circumstances exist indicating that a failure to reopen the case would be serious administrative omission.”

Likewise in Korea, tax officials are prohibited from investigating the same tax affairs within the same taxable period except for cases described in the Basic Act on National Taxes (Article 81-4) and the Enforcement Decree of Basic Act for National Taxes 63-2. According to Article 81-4 of the Basic Act on National Taxes, re-audits are limited to cases where clear evidence confirms a suspicion of tax evasion, where investigation of the counterpart of a transaction is necessary, where mistakes relating to two or more business years exist, or where a taxpayer provides money to a tax official in connection with his or her duties. The Enforcement Decree of Basic Act for National Taxes 63-2 additionally defines cases in which re-audits can be conducted, such as a general investigation undertaken against a person suspected of disturbing the economic order, an investigation for handling all kinds of assessment data, and an investigation to determine a tax refund.

Compared with the United States, the scope of exceptional cases of re-audits is more broadly described in Korea and thus, can be more arbitrarily interpreted by tax officials, which leads to a considerable number of legal disputes over re-audits. Indeed, Kim (2016) finds that current tax provisions on the requirements/procedures of re-audits are unclear and that re-audits are misused to compensate for a shortage of tax revenue, which eventually results in the infringement of the freedom and property rights of taxpayers. Further, Kim, Hur and Park (2017) analyze the 125 legal disputes over re-audits in 2006–2017, suggesting that taxpayers and tax authorities have different views of tax audits. They also find that the tax authority and court see the scope of exceptional re-audit cases more broadly than do taxpayers.

2.3. Hypotheses Development

In Korea, the increase in tax re-audits has become a critical issue in the context of the violation of taxpayer’s property rights, leading to the above-mentioned increase in legal disputes between taxpayers and the tax authority. We first investigate the relationship between the possibility of tax non-compliance and likelihood of a tax re-audit. As mentioned previously, Korean tax laws specify exceptional cases that enable a re-audit. The Basic Act on National Taxes (Article 81-4) and the Enforcement Decree of Basic Act for National Taxes 63-2 define the exceptional cases in which tax officials can re-examine the same tax affairs within the same taxable period. Nevertheless, we assume that the likelihood of a tax re-audit in Korea is relatively high, as the tax authority tends to conduct re-audits to detect taxpayers’ non-compliance behaviors by interpreting the scope of exceptional cases of re-audits broadly. Thus, we posit that the tax authority is more likely to conduct a reaudit when taxpayers tend to be less compliant with tax laws, even though it is not legitimate for it to conduct a re-audit without the strict application of the scope of exceptional re-audit cases. To investigate whether the level of tax noncompliance influences the likelihood of a tax re-audit, we formulate our first hypothesis as follows:

Hypothesis 1: The level of tax non-compliance influences the likelihood of a tax re-audit.

Next, we discuss tax enforcement procedures that may influence taxpayers’ compliance behavior. Perceived procedural injustice causes the disobedience of laws by decreasing the legitimacy of the authority (Tyler, 1990). Applying this theory, the tax compliance literature provides empirical findings that tax enforcement procedures that taxpayers view as unfair increase their non-compliance (Frey, 2003; Hartner, Rechberger, Kirchler, & Schabmann, 2008; Murphy & Tyler, 2008; Van Dijke & Verboon, 2010). In line with the theory and findings of prior studies, we thus posit that the level of tax non-compliance is affected by the perception of procedural unfairness. Specifically, we consider two aspects of procedural unfairness: operational inconsistency and regulatory lack of clarity. For example, a failure by the tax authority to consistently enforce tax laws in carrying out an audit or re-audit would increase perceived unfairness related to operational inconsistency and may lower taxpayers’ compliance. In addition, if tax enforcement is not carried out based on clear regulations and laws, it would increase perceived unfairness related to regulatory lack of clarity and thus lead to the same consequence for tax compliance. To sum up, the extent to which taxpayers perceive procedural unfairness is expected to influence the level of tax noncompliance. This prediction is formally stated in our second hypothesis below:

Hypothesis 2: The perception of procedural unfairness influences the level of tax non-compliance.

Lastly, we examine the associations among the perception of procedural unfairness, tax non-compliance, and the likelihood of a tax re-audit. As discussed earlier, perceived procedural injustice enhances the level of noncompliance, which in turn raises the likelihood of a tax reaudit. Accordingly, we posit that the perception of procedural unfairness is a fundamental determinant of the likelihood of a tax re-audit, as non-compliance mediates the relation between the perception of procedural tax unfairness and such a likelihood. Our last hypothesis is therefore formulated as follows:

Hypothesis 3: The level of tax non-compliance mediates the relation between the perception of procedural unfairness and likelihood of a tax re-audit.

3. Research Methods

3.1. Data Collection

The researcher-administered questionnaire survey is used for data collection. A total of 1,120 questionnaires are randomly distributed to individuals with tax-related knowledge and experience between July 1 and August 31, 2018 through e-mail, mail, and direct visits. We collect 348 responses and remove six incomplete responses, resulting in a final sample of 342 questionnaires for the analysis.

The questionnaire comprises four parts. Section A consists of questions about respondents’ perception of procedural tax unfairness related to operational inconsistency and regulatory lack of clarity. Sections B and C consist of questions on respondents’ attitudes toward tax non-compliance and the likelihood of a tax re-audit, respectively. Respondents are requested to indicate their agreement with each question using a seven-point Likert scale. Section D comprises a series of questions on their demographic characteristics such as gender, age, length of work experience, occupation, and types of employment.

3.2. Model Specification

We begin our analysis by estimating Model 1 to investigate whether the level of tax non-compliance influences the likelihood of a tax re-audit. The main variables of interest, REAUDIT and NONCOMPLIANCE, stand for the likelihood of a tax re-audit and level of tax non-compliance, respectively. As stated in Hypothesis 1, if the tax authority is more likely to conduct a re-audit when taxpayers tend to be less compliant with laws, the coefficient β 1 would have a positive sign. To control for the effect of other factors, we add the respondent’s gender (GENDER), age (AGE), length of work experience (EXP), types of employment (EMPLOY), and occupation (OCCUPATION) into Model 1:

REAUDIT = β 0 + β 1 NONCOMPLIANCE + β 2 GENDER + β 3 AGE + β 4 EXP + β 5 EMPLOY + β 6 OCCUPATION + ε (Model 1)

Next, we examine whether the level of tax non-compliance is affected by the perception of procedural unfairness by estimating Model 2. The explanatory variables, UNFAIR1 and UNFAIR2, represent the two aspects of procedural unfairness of operational inconsistency and regulatory lack of clarity, respectively. If the perceived unfairness related to operational inconsistency or regulatory lack of clarity increases the level of tax non-compliance, the coefficients β 1 and β 2 are expected to have a positive sign, respectively:

NONCOMPLIANCE = β 0 + β 1 UNFAIR1+ β 2 UNFAIR2 + β 3 GENDER + β 4 AGE + β 5 EXP + β 6 EMPLOY + β 7 OCCUPATION + ε (Model 2)

Lastly, we conduct the mediation analysis suggested by Baron and Kenny (1986) to test Hypothesis 3. We construct a three-stage regression to investigate whether NONCOMPLIANCE mediates the relationship between UNFAIR1 (or UNFAIR2) and REAUDIT. A mediation effect would exist if the following three conditions hold: (1) the coefficient of UNFAIR1 (or UNFAIR2) is significant in the first stage, (2) the coefficient of UNFAIR1 (or UNFAIR2) is significant in the second stage, and (3) the coefficient of UNFAIR1 (or UNFAIR2) in the third stage is not significant or smaller than that in the first stage. If the coefficient of UNFAIR1 (or UNFAIR2) in the third stage is insignificant, it implies that NONCOMPLIANCE fully mediates the relationship between UNFAIR1 (or UNFAIR2) and REAUDIT. Meanwhile, a significant but smaller coefficient of UNFAIR1 (or UNFAIR2) in third stage indicates the partial mediating effect of NONCOMPLIANCE on the relation between UNFAIR1 (or UNFAIR2) and REAUDIT.

REAUDIT = β 0 + β 1 UNFAIR1 + β 2 UNFAIR2 + β 3 GENDER + β 4 AGE + β 5 EXP + β 6 EMPLOY +β 7 OCCUPATION + ε (first stage: Model 3-1)

NONCOMPLIANCE = β 0 + β 1 UNFAIR1 + β 2 UNFAIR2 + β 3 GENDER + β 4 AGE + β 5 EXP + β 6 EMPLOY +β 7 OCCUPATION + ε (second stage: Model 3-2)

REAUDIT = β 0 + β 1 UNFAIR1 + β 2 UNFAIR2 + β 3 NONCOMPLIANCE + β 4 GENDER + β 5 AGE + β 6 EXP + β 7 EMPLOY +β 8 OCCUPATION + ε (third stage: Model 3-3)

4. Empirical Results

4.1. Descriptive Statistics and Factor Analysis

Table 1 provides the demographic background of respondents in this study. The majority are men (74%). As for age, the highest response rate comes from respondents in the 40–49 age bracket (39.5%) followed by the 50–59 age bracket (24.6%). With respect to work experience, 39.2% of the sample have 10–19 years of work experience followed by the group with nine years or less (37.4%). The majority of respondents belong to companies or institutions (81%) and the rest are self-employed (19%). The occupations of respondents are tax officials (56.1%) and tax accountants (43.9%) because the questionnaire is distributed to those with tax-related knowledge and experience.

Table 1: Summary of the Demographic Data (N=342)

OTGHEU_2020_v7n7_187_t0001.png 이미지

Table 2 provides the descriptive statistics of the variables used in this study, namely procedural unfairness, tax noncompliance, and the likelihood of a tax re-audit. Concerning respondents’ views on procedural unfairness, the mean score for UNFAIR2 is higher than that for UNFAIR1. This finding indicates that the level of perceived unfairness related to regulatory lack of clarity is higher than that related to operational inconsistency. The mean scores for NONCOMPLIANCE and REAUDIT are mostly above 4, suggesting that respondents assess the level of tax non-compliance and likelihood of a tax re-audit as slightly high.

Table 2: Descriptive Statistics of the Variables (N=342)

OTGHEU_2020_v7n7_187_t0002.png 이미지

Table 3 presents the results of the factor analysis conducted using a rotated component matrix supported the three dimensions of tax attitudinal aspects: the perception of procedural unfairness, tax non-compliance, and the likelihood of a tax re-audit. The Cronbach’s alpha value of between 0.787 and 0.823 indicates that the measurements employed in this study are reliable and consistent. The Kaiser–Mayer–Olkin technique produces the result of 0.891 (which is above the threshold limit of 0.6), suggesting that the current sampling is favorable to applying factor analysis (Kiser & Rice, 1974). Finally, Bartlett’s test of sphericity is highly significant (p=0.00), supporting the validity of the dataset (Lee, 2017).

Table 3: Factor Analysis

OTGHEU_2020_v7n7_187_t0003.png 이미지

4.2. Correlation Analysis

Table 4 presents the Pearson correlations for the variables used in the tests. REAUDIT is positively correlated with NONCOMPLIANCE as expected. NONCOMPLIANCE has a significantly positive correlation with UNFAIR1 and UNFAIR2, suggesting that the level of tax non-compliance increases as the perceived unfairness related to operational inconsistency or regulatory lack of clarity increases. REAUDIT has a significantly positive correlation with UNFAIR1 and UNFAIR2. As for the control variables GENDER and OCCUPATION are positively correlated with NONCOMPLIANCE, while EMPLOY is negatively correlated. GENDER, AGE3, and OCCUPATION are positively correlated with REAUDIT, while AGE1 and EMPLOY are negatively correlated.

Table 4: Correlations of the Variables

OTGHEU_2020_v7n7_187_t0004.png 이미지

Notes: *, **, and *** indicate significance at the 10%, 5%, and 1% levels, respectively based on two-tailed tests. The variables are defined as follows:

UNFAIR1=perception of procedural unfairness in relation to operational inconsistency; UNFAIR2=perception of procedural unfairness in relation to regulatory lack of clarity; NONCOMPLIANCE=level of tax non-compliance; REAUDIT=likelihood of a tax re-audit; GENDER=1 if a respondent’s gender is male, and 0 otherwise; AGE1=1 if a respondent’s age is under 40, and 0 otherwise; AGE2=1 if a respondent’s age is 40–49, and 0 otherwise; AGE3=1 if a respondent’s age is 50–59, and 0 otherwise; EXP1=1 if a respondent’s work experience is less 10years, and 0 otherwise; EXP2=1 if a respondent’s work experience is 10–19 years, and 0 otherwise; EMPLOY=1 if a respondent belongs to companies or institutions, and 0 if a respondent is self-employed; OCCUPATION=1 if a respondent’s occupation is a tax accountant, and 0 if it is a tax official

4.3. Regression Analysis

Table 5 presents the results of estimating Model 1 to investigate whether the level of tax non-compliance influences the likelihood of a tax re-audit. We find that the coefficient of NONCOMPLIANCE is positively significant at p < 0.01, which indicates that the level of tax noncompliance is a significant determinant of the likelihood of a tax re-audit. The results support Hypothesis 1 that the level of tax non-compliance influences the likelihood of a tax reaudit.

Table 5: Effect of Tax Non-compliance on the Likelihood of a Tax Re-audit

OTGHEU_2020_v7n7_187_t0005.png 이미지

Notes: The variables are defined as in Table 3. *** indicates significance at the 1% level based on two-tailed tests. VIF means variance inflation factor.

Table 6 presents the results of estimating Model 2 to examine the relationship between the perception of procedural unfairness and level of tax non-compliance. The perception of procedural unfairness is measured by operational inconsistency (UNFAIR1) and regulatory lack of clarity (UNFAIR2). As shown in Table 6, the coefficients of UNFAIR1 and UNFAIR2 are both positively significant at p < 0.01. The results indicate that the higher the perceived level of unfairness related to operational inconsistency or regulatory lack of clarity, the higher is the level of tax noncompliance. Thus, Hypothesis 2 is supported. We further find that operational inconsistency is more likely to influence the level of tax non-compliance than is regulatory lack of clarity based on a comparison of the coefficients of UNFAIR1 and UNFAIR2 (0.424 > 0.303).

Table 6: Effect of Perceived Procedural Unfairness on the Level of Tax Non-compliance

OTGHEU_2020_v7n7_187_t0006.png 이미지

Notes: The variables are defined as in Table 3. *** indicates significance at the 1% level based on two-tailed tests.

VIF means variance inflation factor.

Lastly, we conduct a three-stage regression analysis to investigate whether tax non-compliance mediates the link between the perception of procedural unfairness and likelihood of a tax re-audit. Table 7 summarizes the results of the analysis. In Panel A of Table 7, the coefficients of UNFAIR1 and UNFAIR2 in the firststage regression are both positive and significant at p < 0.01, implying that the perception of procedural unfairness in relation to operational inconsistency and regulatory lack of clarity influences the likelihood of a tax re-audit. Thus, Hypothesis 3-1 is supported. Panel B of Table 7 shows that the coefficients of UNFAIR1 and UNFAIR2 in the second-stage regression are both significantly positive at p < 0.01, concurring with the results in Table 6. As shown in Panel C of Table 7, the coefficients of UNFAIR1 and UNFAIR2 in the thirdstage regression are both significant but smaller than those in the first-stage regression. This finding suggests that the effect of UNFAIR1 and UNFAIR2 on REAUDIT becomes weak when the mediator, NONCOMPLIANCE, is introduced into the model. Therefore, Hypothesis 3-2 is well supported, as the findings indicate that tax noncompliance partially mediates the association between the perception of procedural unfairness and likelihood of a tax re-audit.

Table 7: Mediating Effect of Tax Non-compliance on the Relationship between the Perception of Procedural Unfairness and Likelihood of a Tax Re-audit

OTGHEU_2020_v7n7_187_t0007.png 이미지

Notes: The variables are defined as in Table 3. *** indicates significance at the 1% level based on two-tailed tests.

VIF means variance inflation factor.

5. Conclusions

This study examines the determinants of the likelihood of a tax re-audit and mediating effect of tax non-compliance. Based on a survey conducted in Korea with 342 responses, we find that the level of tax non-compliance significantly affects the likelihood of a tax reaudit. This finding suggests that the increase in re-audits in Korea can be explained by the tendency of the tax authority to broadly conduct re-audits to detect taxpayers’ non-compliance behavior, rather than strictly applying the scope of exceptional re-audit cases as stipulated in the relevant laws. We also find that the level of tax noncompliance is influenced by the perception of procedural unfairness, measured by operational inconsistency and regulatory lack of clarity. Lastly, our findings show that the level of tax non-compliance mediates the relationship between the perception of procedural unfairness and likelihood of a tax re-audit. This finding indicates that enhancing procedural fairness could fundamentally reduce unnecessary re-audits that infringe on the rights of taxpayers, as the likelihood of a tax re-audit is not solely determined by the level of tax non-compliance but also by perceived procedural fairness.

This study has the following limitations. First, we conduct our tests using survey data because of restricted access to data on re-audits from the tax authority. Second, the survey respondents in this study may not be representative of taxpayers, as they are limited to tax officials and tax accountants. Therefore, one should be cautious about generalizing the findings in this study. This study could be further developed by surveying a wide range of respondents such as tax experts. Nonetheless, this study contributes to the tax literature. It provides evidence of a linkage between the perception of procedural fairness and likelihood of a tax re-audit. Furthermore, the research uncovers the role of tax noncompliance as a mediator in the proposed relationship. The evidence presented in this study can help tax policymakers better implement suitable strategies to improve tax compliance and minimize the likelihood of a tax re-audit to protect taxpayers’ rights.

Appendixes

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