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Communication competence in dental healthcare hygienists

치과병의원에 근무하는 치과위생사의 의사소통능력

  • Lee, Sun-Mi (Department of Dental Hygiene, Dongnam Health University) ;
  • Yun, Jung Won (Department of Dental Hygiene, Dong-eui University & Oral Hygiene Science Research Institute, Dong-eui University) ;
  • Lee, Jung-Hwa (Department of Dental Hygiene, Dong-eui University & Oral Hygiene Science Research Institute, Dong-eui University)
  • 이선미 (동남보건대학교 치위생과) ;
  • 윤정원 (동의대학교 치위생학과 & 동의대학교 구강위생과학연구소) ;
  • 이정화 (동의대학교 치위생학과 & 동의대학교 구강위생과학연구소)
  • Received : 2020.03.26
  • Accepted : 2020.04.30
  • Published : 2020.06.30

Abstract

Objectives: The purpose of this study was to recognize the importance of dental hygienist's communication competence and to establish the basis for developing a program to improve communication competence. Methods: A survey was conducted on members who underwent participatory training in some trials in 2019, and a total of 348 people were analyzed. Results: Total communication competence was 3.63 points. The highest area was 3.88 points for understanding others' standards, and the lowest area was 3.27 points for escaping stereotypes. Most areas of communication showed statistically significant positive correlations, but in some areas, there was an inverse correlation. As a dental hygienist, it is necessary to provide systematic education for improving communication competence from college students. Conclusions: In addition, it is necessary to develop and implement a training program for improving communication competence of dental hygienists.

Keywords

References

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