Knowledge Management Research (지식경영연구)

The Knowledge Management Society of Korea (한국지식경영학회)
권호 표지
DOI QR코드

DOI QR Code

Social Learning Effect of Leader's OCB on Follower's OCB

리더 조직시민행동의 사회적 학습 효과

  • 김보영 (국민대학교 경영대학 경영학과) ;
  • 민은홍 (국민대학교 경영대학)
  • Received : 2020.05.27
  • Accepted : 2020.06.12
  • Published : 2020.06.30
Download PDF
⟨ Previous Next ⟩

Abstract

According to the social learning theory, leader' organizational citizenship behavior (OCB) is a predisposing factor for follower' OCB, because they acknowledge and imitate leader as a desirable example of behaviors for organizational and individual success. We investigate social learning effect of leader OCB on follower OCB and examine the moderating role of political skill in the mediated relationship between leaders OCB and follower OCB (with followers' affective organizational commitment as the mediator). We find that follower's affective organizational commitment may mediate the relationship between leader OCB and follower OCB. Furthermore, we find that follower with high political skill may focus on the instrumental value of OCB. Political skill moderates the relationship between follower' affective organizational commitment and follower OCB. Data from 325 leader-follower dyads support the hypothesis. Theoretical and practical implications of these findings are also discussed.

Keywords

References

  1. 권상집 2017. "리더의 의사소통 유형이 직무성과와 조직시민행동에 미치는 영향: 긍정심리자본의 매개효과를 중심으로," 지식경영연구 18(1), pp. 25-47. https://doi.org/10.15813/kmr.2017.18.1.002
  2. 김보영 2016. "동료 간 지식공유에 관한 연구: 동료관계의 질과 목표성향의 상호작용효과," 지식경영연구 17(4), pp. 147-162. https://doi.org/10.15813/kmr.2016.17.4.007
  3. 김보영, 박오수, 윤석화 2009. "이미지 향상동기와 동료의 상사부하 교환관계가 도움제공행동에 미치는 영향에 관한 연구," 인사조직연구 17(3). pp. 161-197
  4. 문형구, 김경석 2006. "조직시민행동 연구에 대한 비판적 고찰," 경영학연구 35(2), pp.609-643.
  5. Aiken, L. S., West, S. G., and Reno, R. R. 1991. Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
  6. Allen, N. J., and Meyer, J. P., 1990. "Organizational Socialization Tactics: A Longitudinal Analysis of Links to Newcomers' Commitment and Role Orientation," Academy of Management Journal 33(4), pp. 847-858. https://doi.org/10.2307/256294
  7. Bandura, A. 1972. "Modeling theory: Some traditions, trends, and disputes," In Parke, R. D.(ed.) Recent in Social Learning Theory. New York: Academic Press.
  8. Bandura, A. 1977. Social learning theory. Englewood Cliffs, N.J.: Prentice-Hall
  9. Bandura, A. 1977. "Self-efficacy: toward a unifying theory of behavioral change," Psychological Review 84(2), pp. 191-215. https://doi.org/10.1037/0033-295X.84.2.191
  10. Bandura, A. 1991. "Social cognitive theory of self-regulation," Organizational Behavior and Human Decision Processes 50(2), pp. 248-287. https://doi.org/10.1016/0749-5978(91)90022-L
  11. Baron, R. M., and Kenny, D. A. 1986. "The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations," Journal of Personality & Social Psychology 51(6), pp. 1173-1182. https://doi.org/10.1037/0022-3514.51.6.1173
  12. Bass, B. M., and Avolio, B. J. 1994. "Transformational leadership and organizational culture", The International Journal of Public Administration 17(3-4), pp. 541-554. https://doi.org/10.1080/01900699408524907
  13. Bolino, M. C. 1999. "Citizenship and impression management: Good soldiers or good actors?," Academy of Management Review 24(1), pp. 82-98. https://doi.org/10.5465/amr.1999.1580442
  14. Bolino, M. C., and Turnley, W. H. 2005. "The personal costs of citizenship behavior: the relationship between individual initiative and role overload, job stress, and work-family conflict," Journal of Applied Psychology 90(4), pp. 740-748. https://doi.org/10.1037/0021-9010.90.4.740
  15. Brief, A. P., and Motowidlo, S. J. 1986. "Prosocial organizational behaviors," Academy of Management Review 11(4), pp. 710-725. https://doi.org/10.5465/amr.1986.4283909
  16. Detert, J. R., and Treviño, L. K. 2010. "Speaking up to higher-ups: how supervisors and skiplevel leaders inf luence employee voice," Organization Science 21(1), pp. 249-270. https://doi.org/10.1287/orsc.1080.0405
  17. Ferris, G. R., Treadway, D. C., Kolodinsky, R. W., Hochwarter, W. A., Kacmar, C. J., Douglas, C., and Frink, D. D. 2005. "Development and validation of the political skill inventory," Journal of Management 31(1), pp. 126-152. https://doi.org/10.1177/0149206304271386
  18. Grusec, J. E. 1992. "Social learning theory and developmental psychology: The legacies of Robert R. Sears and Albert Bandura," Development Psychology 28(5), pp. 776-786. https://doi.org/10.1037/0012-1649.28.5.776
  19. Judge, T. A., and Bono, J. E. 2000. "Five-factor model of personality and transformational leadership," Journal of Applied Psychology 85(5), pp. 751-765. https://doi.org/10.1037/0021-9010.85.5.751
  20. Kuenzi, M., a nd Schminke, M., 2009. "Assembling fragments into a lens: A review, critique, and proposed research agenda for the organizational work climate literature," Journal of Management 35(3), pp. 634-717. https://doi.org/10.1177/0149206308330559
  21. Li, N., Liang, J., and Crant, J. M. 2010. "The role of proactive personality in job satisfaction and organizational citizenship behavior: a relational perspective," Journal of Applied Psychology 95(2), pp. 395-404. https://doi.org/10.1037/a0018079
  22. Liao, H., and Chung, A. 2004. "A multilevel investigation of factors influencing employee service performance and customer outcomes," Academy of Management Journal 47(1), pp. 41-58. https://doi.org/10.2307/20159559
  23. Liebowitz, J., and Megbolugbe, I. 2003. "A set of Frameworks to Aid the Project Manager in Conceptualizing and Implementing Knowledge Management Initiatives," International Journal of Project Management 21(3), pp. 189-198. https://doi.org/10.1016/S0263-7863(02)00093-5
  24. Liu, D., Liao, H., and Loi, R. 2012. "The dark side of leadership: A three-level investigation of the cascading effect of abusive supervision on employee creativity," Academy of Management Journal 55(5), pp. 1187-1212. https://doi.org/10.5465/amj.2010.0400
  25. Lu, J., Zhang, Z., and Jia. M. 2019. "Does servant leadership affect employees' emotional labor? A social information-processing perspective," Journal of Business Ethics 159(2), pp. 507-518. https://doi.org/10.1007/s10551-018-3816-3
  26. Meyer, J. P., Allen, N. J., and Smith, C. A. 1993. "Commitment to organizations and occupations: Extension and test of a three-component conceptualization," Journal of Applied Psychology 78(4), pp. 538-551. https://doi.org/10.1037/0021-9010.78.4.538
  27. Meyer, J. P., Stanley, D. J., Herscovitch, L., and Topolnytsky, L. 2002. "Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences," Journal of Vocational Behavior 61(1), pp. 20-52. https://doi.org/10.1006/jvbe.2001.1842
  28. Organ, D. W. 1988. Issues in organization and management series. Organizational citizenship behavior: The good soldier syndrome. Lexington Books/D. C. Heath and Com.
  29. Podsakoff, P. M., MacKenzie, S. B., and Hui, C. 1993. "Organizational citizenship behaviors and managerial evaluations of employee performance: A review and suggestions for future research," Research in Personnel and Human Resources Managementt
  30. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. 2000. "Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research," Journal of Management 26(3), pp. 513-563. https://doi.org/10.1177/014920630002600307
  31. Preacher, K. J., and Hayes, A. F. 2004. "SPSS and SAS procedures for estimating indirect effects in simple mediation models," Behavior Research Methods, Instruments, and Computers 36(4), pp. 717-731. https://doi.org/10.3758/BF03206553
  32. Preacher, K. J., Rucker, D. D., and Hayes, A. F. 2007. "Addressing moderated mediation hypotheses: Theory, methos, and prescriptions," Multivariate Behavioral Research 42(1), pp. 185-227. https://doi.org/10.1080/00273170701341316
  33. Robinson, S. L., and O'Leary-Kelly, A. M. 1998. "Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees," Academy of Management Journal 41(6), pp. 658-672. https://doi.org/10.2307/256963
  34. Salancik, G. R., and Pfeffer, J. 1978. "A social information processing approach to job attitudes and task design," Administrative Science Quarterly, pp. 224-253.
  35. Scandura, T., and Graen , G. B. 1984. "Moderating effects of initial leader-member exchange status on the effects of a leadership intervention," Journal of Applied Psychology 69(3), pp. 428-436. https://doi.org/10.1037/0021-9010.69.3.428
  36. Sears, R. R. 1957. Identification as a form of behavioral development. In D. B. Harris (Ed.), The concept of development (pp. 149-161). Minneapolis: University of Minnesota Press.
  37. Thomas, J., and Griffin, R. 1983. "The social information processing model of task design: A review of the literature," Academy of Management Review 8(4), pp. 672-682. https://doi.org/10.5465/amr.1983.4284679
  38. Wiener, Y. 1982. "Commitment in organizations: A normative view," Academy of Management Review 7(3), pp. 418-428. https://doi.org/10.5465/amr.1982.4285349
  39. Wiener, Y., and Vardi, Y. 1980. "Relationships between job, organization, and career commitments and work outcomes-An integrative approach," Organizational Behavior and Human Performance 26(1), pp. 81-96. https://doi.org/10.1016/0030-5073(80)90048-3
  40. Williams, L. J., and Anderson, S. E. 1991. "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors," Journal of Management 17(3), pp. 601-617. https://doi.org/10.1177/014920639101700305
  41. Yaffe, T., and Kark, R. 2011. "Leading by example: the case of leader OCB," Journal of Applied Psychology 96(4), pp. 806-826. https://doi.org/10.1037/a0022464
  42. Yun, S., Takeuchi, R., and Liu, W. 2007. "Employee self-enhancement motives and job performance behaviors: investigating the moderating effects of employee role ambiguity and managerial perceptions of employee commitment," Journal of Applied Psychology 92(3), pp. 745-756. https://doi.org/10.1037/0021-9010.92.3.745

Cited by

  1. 리더의 마키아벨리즘이 이직의도에 미치는 영향: 후견지명의 매개효과 vol.22, pp.1, 2020, https://doi.org/10.15813/kmr.2021.22.1.009