DOI QR코드

DOI QR Code

여성장애인의 직무스트레스가 조직몰입에 미치는 영향: 대인관계 매개효과 연구

The Effect of Job Stress on the organizational commitment of Disabled Women: A Study on the Mediating Effect of Interpersonal Relationships

  • 신준옥 (성결대학교 사회복지학부)
  • Shin, Jun-Ok (Department of Social Welfare, Sungkyul University)
  • 투고 : 2020.04.06
  • 심사 : 2020.05.20
  • 발행 : 2020.05.28

초록

본 연구는 여성장애인의 직무스트레스가 조직몰입에 미치는 영향에 있어서 대인관계의 매개역할을 분석하는데 목적이 있다. 조사 대상은 서울, 경기도 내 장애인복지관을 통하여 취업한 여성장애인 500명을 대상으로 2019. 4. 1 -6. 30 까지 설문조사하여 분석하였다. 분석방법은 SPSS 24.0으로 다중회귀분석을 활용하여 매개효과를 검증하였다. 연구에서의 분석결과는 다음과 같다. 첫째, 여성장애인이 겪는 조직공정성 스트레스 및 근무환경 스트레스가 조직몰입에 영향을 미치는 것으로 분석되었다. 둘째 대인관계는 직무몰입에 부분 매개역할을 하는 것으로 나타났다. 이러한 연구결과를 바탕으로 여성과 장애인이라는 복합적인 한계를 지닌 여성장애인들의 직무스트레스를 감소시키고 조직몰입을 높이기 위한 실천적, 정책적 방안을 제시하고자 한다.

The goal of this study was to analyze the mediating effect of interpersonal relationships on the effect that job stress has on the organizational commitment of disabled women. For this purpose, a survey was conducted from 2019. 4. 1 to 2019. 6. 30 on 500 disabled women who were employed through disability welfare centers in the Seoul and Gyeonggi area. Multiple-regression analysis using the SPSS 24.0 statistical program was employed to analyze the collected data and confirm the mediating effect. The results of the analysis are as follows. First, stress factors related to the level of organizational justice and the working environment were revealed to affect the organizational commitment of disabled women. Second, interpersonal relationship was confirmed to have a partial mediating role on job engagement. These conclusions have practical implications for developing various methods to reduce the job stress and increase the level of organizational commitment for disabled women, who face multiple limitations from discriminations against women and the disabled.

키워드

참고문헌

  1. E. L. Tolbert. (1980). Counseling for career development. Boston : Houghton Mifflin Company.
  2. J. Y. Kwak. (2010). A Study on the Status and Maintenance Factors of the Labor Market for Women with Disabilities. Disability and employment, 20(1).
  3. K. D. Kim. H. Y. Kim & S. H. Moon. (2017). A Study on the Effect of Organizational Priority on Job Stress and Organizational Commitment of Female Workers. Women's Research, 95(4), 73-108.
  4. S. K. Kang & S. G Choi. (2010) A Study on Factors Affecting Poor Commitment of Physically Handicapped Persons. Rehabilitation welfare, 14(4), 181-204.
  5. G. T Park. I. Y. Seo & Y. S. Lee. (2017). Social worker's organizational commitment Impact on exhaustion: job stress and mediating effects. Humanities Society, 8(4), 379-402.
  6. C. L. Cooper, P. J. Dewe & M. P. O' Driscoll. (2001). Organizational, Foundations for Organizational Science.
  7. S. H. Jeong. C. G. Choi. (2017). A Study on the Factors of Job Stress of the Assistants for the Disabled in Seoul. Disability and employment, 27(1), 57-82
  8. J. S. Yang S. Y. Lee & H. S. Geum. (2011). Job stress and job satisfaction of workers with disabilities: focusing on the effectiveness of social support. Korean Society and Administrative Studies, 21(4), 25-47.
  9. W. H. Ok & S. Y. Jeng. (2001). A Study on Job Stress, Job Satisfaction and Organizational Commitment of Local Officials. Korean Administration, 35(4), 355-373.
  10. C. L. Cooper & J. Marshall. (1978). Understanding executive stress. The Macmillan Press: London and Basing stoke.
  11. C. L. Cooper & T. W. Dougherty. (1993). A review and an integration of research on job burnout, Academy of Management Review, 18(4), 621-659. https://doi.org/10.2307/258593
  12. M. D. Yeom. (2013). Impact of job stress of disabled workers on life satisfaction. Korea Disabled Rehabilitation Association, 17(1), 163-188.
  13. S. G Lee. W. H. Lee. K. S. Jeon & S. D. Han. (2006). The effect of job stress of self-employed workers on job performance. Korea Disabled Rehabilitation Association, 16(1), 149-166.
  14. S. H. Kim. (2013). Verification of the mediating effect of job satisfaction on the daily life satisfaction of the job stress of the disabled. Korean Community Welfare Society, 44(1), 223-246.
  15. S. K. Lee. (2009). Analysis of job factors affecting organizational commitment of brain lesions. Korean Social Welfare Administration, 11(3), 89-101.
  16. D. K. Cho. (2009). A Study on the Organizational Commitment of Job Satisfaction of Public Officials. Dong-A University Graduate School of Business Master's thesis, Busan.
  17. S. C. Kim. (2007). Research on the effect of social worker's perceived servant leadership on organizational commitment. Seoul National University Social Welfare Doctoral Dissertation, Seoul.
  18. K. J. Park & Y. J. Oh. (2013). A study on the relationship between nursing care worker's job stress, relationship stress, supervision and job satisfaction: focusing on verifying the supervision's moderating effect. Senior Welfare Research, 60(1), 7-34.
  19. J. Gaines & J. M. Jermier. (1983). Emotional exhaustion in a high stress organization. Academy of Management journal, 26(4), 567-586. DOI : 10.5465/255907
  20. H. W. Jeon & H. J. Kim. (2010). Impact of boss support in hotel companies on boss trust, organizational structure, and organizational commitment. Tourism Research, 25(5), 10-19.