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Organizational Culture, Organizational Structure and Emotional Labor of Dental Workers Impact of Convergence on Job Satisfaction

치과종사자들의 조직문화, 조직구조 및 감정노동의 융합적 관계가 직무만족에 미치는 영향

  • Received : 2019.10.23
  • Accepted : 2020.01.20
  • Published : 2020.01.28

Abstract

This study surveyed the convergence of organizational culture, organizational structure, emotional labor on job satisfaction of dental workers and analyzed it with SPSS WIN18.0 program to obtain statistically significant results(p<.05). Organizational culture was high men, dental hygienist, university graduates, hospitals, many workers, High income. Organization structure was high hospitals, many workers. Emotional labor was high low age and career, single, drinking. Job satisfaction was high more than 10 workers, high income. There was a positive correlation between job satisfaction, organizational culture, organizational structure. The regression analysis showed that Y (job satisfaction) = .907 + .106 (organizational structure). Therefore, in order to enhance job satisfaction of dental workers, it is necessary to make an effort to form a positive organizational culture by considering variables related to organizational structure.

본 연구는 치과종사자의 직무만족에 조직문화, 조직구조, 감정노동의 융합적인 관계를 설문조사하여 SPSS WIN18.0 프로그램으로 분석하여 통계적 유의성이 있는 결과를 얻었다(p<.05). 조직문화는 남성, 치과위생사, 대학 졸업, 병원급, 근무자 수가 많은 경우, 높은 수입이 높았다. 조직구조는 병원급, 근무자 수가 많은 경우 높았다. 감정 노동은 낮은 연령과 경력, 미혼, 음주가 높았다. 직무만족은 근무자 수 10명 이상, 높은 수입이 높았다. 직무만족과 조직문화, 조직구조 사이에는 양의 상관관계를 나타냈으며 회귀분석은 Y(직무만족)= .907 + .106(조직구조)로 분석되었다. 따라서 치과종사자들의 직무만족도를 높이기 위해 조직구조와 관련된 변수들을 고려해 긍정적인 조직문화를 형성하는데 노력해야할 것이다.

Keywords

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