Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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The Impact of Technology Innovation Capacity and Social Capital on Non-Financial Performance - For small and medium-sized businesses in the metropolitan area -

기술혁신역량과 사회적 자본이 비재무성과에 미치는 영향 - 수도권 중소기업을 대상으로 -

  • Ryu, Gil-Ho (Department of Convergence Industry, Seoul Venture University) ;
  • Yi, Seon-Gyu (Department of Convergence Industry, Seoul Venture University)
  • 류길호 (서울벤처대학원대학교 융합산업학과) ;
  • 이선규 (서울벤처대학원대학교 융합산업학과)
  • Received : 2019.10.07
  • Accepted : 2019.11.20
  • Published : 2019.11.28
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Abstract

This study analyzed the effect of technology innovation capacity and social capital on the non-financial performance of SMEs in the metropolitan area. Technology innovation capacity is defined as R & D capacity and technology accumulation capacity, and social capital is defined as interaction, goal sharing, and member trust. The samples were collected through a survey conducted in-person and through telephone calls, e-mail, and fax. The sample data used for analysis was 223 copies. Analysis results showed that R & D capacity and technology accumulation capacity (for technology innovation capacity) and interaction and member trust (for social capital) were variables that significantly affect non-financial performance, but not goal sharing. The findings of this study were as follows. First, despite lacking sufficient technology or capital, SMEs are constantly engaging in innovation to survive in the competitive market environment. Second, the members of SMEs make considerable efforts to achieve performance based on interaction and member trust, however, they hold a negative perception toward sharing the goals pursued by their company.

본 연구는 수도권에 있는 중소기업을 대상으로 기업의 기술혁신역량과 사회적 자본이 기업의 비 재무적 성과에 미치는 영향을 분석하였다. 기술혁신역량은 연구개발역량과 기술축적역량으로 정의하였고, 사회적 자본은 상호작용, 목표공유, 구성원 신뢰로 정의하였다. 표본 자료는 설문조사 방법을 이용하여 방문, 전화 통화, 전자메일, 팩스 등의 방법으로 진행하였다. 분석에 활용된 표본 자료는 223부였다. 분석결과, 기술혁신역량의 연구개발역량과 기술축적역량은 비 재무적 성과에 유의미한 영향을 미치는 변수로 분석되었고, 사회적 자본의 상호작용, 구성원 신뢰 요인도 비 재무적 성과에 유의미한 영향을 미치는 변수로 분석되었으나 목표공유는 비 재무적 성과에 유의미한 영향을 미치지 않는 것으로 검증되었다. 분석 결과를 바탕으로 본 연구에서는 다음과 같은 추론을 할 수 있었다. 첫째, 중소기업들은 기술력이나 자본력이 취약함에도 불구하고 치열한 시장환경에서 살아남기 위하여 끊임없는 기술혁신 활동을 하고 있는 것으로 추론할 수 있었고, 둘째, 중소기업의 구성원들은 상호작용과 구성원들 간의 신뢰를 바탕으로 기업의 성과를 이루고자 많은 노력을 하고 있는 것으로 추론할 수 있었다. 그러나 구성원들은 기업이 추구하는 목표 공유에는 부정적인 측면이 있음을 알 수 있었다.

Keywords

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