Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Mixed Methods Research on the Job Burnout of Teacher Librarians: Focused on Mediating Effects of Job Engagement

사서교사의 직무탈진에 관한 혼합연구 - 직무열의의 매개효과를 중심으로 -

  • Received : 2019.10.22
  • Accepted : 2019.11.18
  • Published : 2019.11.30
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Abstract

The purpose of this study is to identify the factors affecting job burnout by analyzing the job burnout patterns and levels in teacher librarians and to empirically investigate the relationship among the effective factors. For qualitative research 17 teacher librarians were intentionally chosen and in-depth interview was conducted from September 5, 2018 to October 30, 2018. The in-depth interview shows that the factors affecting the job burnout of teacher librarians are the sense of belonging, professional identity, professional development opportunities, reputation of teacher librarians, social support and job engagement which defined as librarians' job specificity. For the reliability and validity of the measurement tools, six teacher librarians were primarily investigated from December 5, 2018 to December 7. After that a survey was carried out through the web questionnaire for two weeks from December 20, 2018 to January 3, 2019. A total of 305 copies were collected, all of which were used for the analysis. The results of the quantitative study are summarized as follows. First, concerning the job specificity of teacher librarians, the factors affecting job burnout were professional identity, reputation of teacher librarians, and social support. Second, concerning the job specificity of teacher librarians, the factors affecting job engagement were sense of belonging, professional identity, and social support. Third, as a result of verifying the mediating effect of job engagement in relation to job specificity and job burnout of teacher librarians, professional identity showed complete mediating effect and social support showed partial mediation effect.

본 연구는 사서교사들의 직무탈진 양상과 수준을 파악하여 직무탈진에 영향을 미치는 요인을 도출하고, 도출된 요인들의 영향 관계를 실증적으로 규명하였다. 정성적 연구를 위해 17명의 사서교사를 의도표집하여 2018년 9월 5일부터 10월 30일까지 심층면담을 진행하였다. 심층면담 내용을 분석한 결과 사서교사의 직무탈진에 영향을 주는 요인으로는 소속감, 전문 직업 정체성, 전문성 강화 기회, 사서교사에 대한 평판, 사회적 지원, 직무열의가 중요한 요인임이 밝혀졌고 이를 사서교사의 직무 특수성이라고 정의하였다. 2018년 12월 5일부터 12월 7일까지 6명의 사서교사를 대상으로 예비조사를 실시하였으며, 이후 2018년 12월 20일부터 2019년 1월 3일까지 2주 동안 웹 질문지를 통해 설문조사를 실시하였다. 총 305부가 회수되었고 이는 모두 분석에 사용되었다. 정량적 연구 결과 첫째, 사서교사의 직무 특수성 중 직무탈진에 영향을 미치는 요인으로는 전문 직업 정체성, 사서교사에 대한 평판, 사회적 지원으로 나타났다. 둘째, 사서교사의 직무 특수성 중 직무열의에 영향을 미치는 요인으로는 소속감, 전문 직업 정체성, 사회적 지원으로 나타났다. 셋째, 사서교사의 직무 특수성과 직무탈진 관계에서 직무열의의 매개효과를 검증한 결과, 전문 직업 정체성은 완전매개, 사회적 지원은 부분매개효과가 있는 것으로 나타났다.

Keywords

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