The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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A Study on the Factors Affecting Flow in e-Learning Environment - Focusing on Interaction Factors and Affordance -

이러닝 환경에서 몰입에 영향을 미치는 요인 연구 -상호작용 요인과 어포던스 요인을 중심으로-

  • 이소영 (충남대학교 대학원 경영학과) ;
  • 김형준 (충남대학교 경영학부)
  • Received : 2019.09.10
  • Accepted : 2019.09.30
  • Published : 2019.10.28
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Abstract

The purpose of this study is to investigate the interaction factors(learning motivation, concrete feedback, learner's control) and affordance factors (aesthetics, playfulness, stability) that influence flow in e - learning. This study collected 236 survey data from e-learning users. The data was analyzed the statistical relationships among the variables using the SPSS21 and AMOS21. The measurement model was reliable and valid, and the structual model was good. The result shows that interaction factors (concrete feedback, learner's control) and affordance factor (playfulness) influence on flow. Flow has a significant effect on satisfaction. Especially the effect of playfulness on flow is meaningful. Playfulness is one of the most important factors leading to the flow state of humans. The contribution of this study is to find the factors influencing flow in the interaction between learners and computer in e-learning. It can be used to provide an entertainment experience that can enhance the satisfaction of consumers in the Internet environment by finding the antecedents that affect the flow in computer - human interaction.

교실 수업에서는 지속적인 면대면 상호작용을 통해 학습 동기의 부여와 학습 만족을 충족시켜주어 몰입을 유도할 수 있으나, 이러닝 환경에서는 교실 수업의 상호작용 수준에 미치지 못하는 한계로 많은 학습자의 중도탈락이나 포기하는 현상이 계속되고 있다. 이러한 이러닝 환경에서의 상호작용에 대한 문제점을 개선하고자 컴퓨터와 학습자 간의 상호작용에 중점을 두어 학습자의 몰입증진에 영향을 미치는 요인에 대해 연구하고자 하였다. 또한 학습자가 컴퓨터와 대면하는 디자인의 관점은 어포던스 개념으로 접근하였다. 본 연구는 이러닝에서 몰입에 영향을 미치는 상호작용요인(학습 동기, 피드백 구체성, 학습자 통제감)과 어포던스 요인(심미성, 유희성, 안정성)의 관계를 연구하였다. 이러닝 사용자 236명에게 설문 조사하였고 SPSS 21과 AMOS 21을 통하여 통계분석 하였으며, 연구모형의 타당성과 신뢰성은 적합하였다. 분석 결과 상호작용요인의 피드백 구체성, 학습자 통제감과 어포던스 요인의 유희성이 유의한 결과가 나왔으며 몰입은 만족도에 유의한 영향을 주었다. 본 논문의 의미는 컴퓨터와 사용자 간의 상호작용에서 몰입에 영향을 미치는 요인들을 연구함으로써 이러닝 분야 외에 향후 다양한 분야에서 사람과 기계 사이의 상호작용 시 몰입을 통해 만족도를 높일 수 있는 개발 방향을 제시하였다고 할 수 있다.

Keywords

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