Journal of Convergence for Information Technology (융합정보논문지)

Convergence Society for SMB (중소기업융합학회)
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The Effects of Technostress from using Blockchain on the Technology Acceptance Model(TAM)

블록체인 활용에 대한 테크노스트레스가 기술수용모델(TAM)에 미치는 영향

  • Lee, Hang (Department of Global Economics, Gachon University) ;
  • Kim, Joon-Hwan (Department of Paideia, Sungkyul University)
  • 이항 (가천대학교 글로벌경제학과) ;
  • 김준환 (성결대학교 파이데이아학부)
  • Received : 2019.07.11
  • Accepted : 2019.08.20
  • Published : 2019.08.28
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Abstract

The purpose of this study is to empirically analyze the moderating effect of psychological empowerment on the relationship between technostress, the technology acceptance model, and the continuance intention of use. The results of the analyses are as follows: First, IT corporation workers' technostress had a negative effect on perceived ease of use and perceived usefulness. Second, psychological empowerment was found to regulate the relationship between technostress and the technology acceptance model. Third, the perceived ease of use of IT corporation workers had a significant positive effect on the continuance intention of use, and the perceived usefulness had a positive effect on the continuance intention of use. These findings imply that training and education should be continuously conducted to improve psychological empowerment as well as manage technostress.

본 연구는 기술수용모델(TAM, Technology Acceptance Model)을 기반으로 IT기업 종사자의 테크노스트레스와 기술수용자간의 수용행동을 분석하고, 이에 대한 수용자의 지속적 사용의도를 파악하여 각 변인들 간의 관계를 분석하는데 연구의 목적이 있다. 구조방정식으로 분석한 결과는 다음과 같다. 첫째, IT기업 종사자의 테크노스트레스는 지각된 사용 용이성과 지각된 유용성에 부(-)의 영향을 미치는 것으로 나타났다. 둘째, 심리적 임파워먼트는 테크노스트레스와 기술수용 모델간의 관계에 대하여 유의한 조절효과를 보였다. 셋째, IT기업 종사자의 지각된 사용 용이성은 지속적 사용의도에 정(+)의 영향을 미치는 것으로 나타났고, 지각된 유용성도 지속적 사용의도에 정(+)의 영향을 미치는 것으로 나타났다. 이러한 연구결과는 테크노스트레스를 관리하는 것뿐만 아니라 심리적 임파워먼트를 향상시키고 이를 위한 훈련과 교육이 지속적으로 이루어져야 함을 시사하고 있다.

Keywords

Table 1. Demographic Information

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Table 2. Descriptive Statistics and Correlations

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Table 4. Results of Hypotheses Testing

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Table 5. Results of the Moderation Effect

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Table 3. The Results of Confirmatory Factor Analysis

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